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Cisco 500-444 Practice Test Questions Answers

Exam Code: 500-444 (Updated 56 Q&As with Explanation)
Exam Name: Cisco Contact Center Enterprise Implementation and Troubleshooting
Last Update: 03-Jul-2025
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Questions Include:

  • Single Choice: 36 Q&A's
  • Multiple Choice: 20 Q&A's

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    500-444 Questions and Answers

    Question # 1

    Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?

    A.

    voice gateway must be dedicated for VXML browser sessions.

    B.

    Cisco Unified Border Element must be configured as media pass flow-around mode.

    C.

    Cisco Unified Border Element must be configured as media pass flow-through mode.

    D.

    Box-to-box Cisco Unified Border Element must be used for redundancy.

    Question # 2

    What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?

    A.

    WebSetup

    B.

    Contact Centre Management Portal (CCMP)

    C.

    LDAP Plugin

    D.

    Single Pane of Glass (SPOG)

    Question # 3

    Which service must be restarted after modifying the Java Keystore on the CVP servers?

    A.

    Cisco CVP Call server

    B.

    Cisco CVP VXML server

    C.

    Client license service

    D.

    Cisco CVP WebServicesManager

    Question # 4

    Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)

    A.

    sAMAccountName - Logon names maintained for backward compatibility

    B.

    user_principal - For Identifying the authentication realm of the user in the assertion sent to Cisco Identity Service.

    C.

    E-Mail Address - For the Outgoing claim type

    D.

    Unspecified - For the Incoming name ID format

    E.

    uid - For Identifying the authenticated user in the claim sent to the applications

    Question # 5

    What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)

    A.

    is supported on servers running Linux Server

    B.

    generates certificate signing requests (CSR)

    C.

    generates self-signed certificates in the PEM format, which is an X509 extension

    D.

    creates a log file pertaining to the operations that it performs for troubleshooting

    E.

    validates any certificate

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