Salesforce ADM-201 Practice Test Questions Answers
Exam Code: ADM-201
(Updated 248 Q&As with Explanation)
Exam Name: Salesforce Certified Administrator (WI24)
Last Update: 19-Apr-2024
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ADM-201 Overview
Salesforce ADM-201 Exam Overview
| Overview | Details |
|---|---|
| Exam Name | Salesforce Certified Administrator (WI24) |
| Exam Code | ADM-201 |
| Duration | 105 minutes |
| Number of Questions | 60 (multiple-choice and multi-select |
| Passing Score | 65% (39 correct answers) |
| Format | Computer-based (Pearson VUE testing centers or online proctored) |
| Language | English |
| Content Areas (Weight) | * Salesforce Administration Essentials (20%) |
| * Sales and Marketing Applications (14%) | |
| * Service and Support Applications (13%) | |
| * Data Management (10%) | |
| * Analytics-Reports and Dashboards (10%) | |
|
* Security and Access (13%) * User Setup (7%) * Standard and Custom Objects (14%) * Workflow/Process Automation (8%) * Desktop and Mobile Administration (3%) * AppExchange (2%) * Organizational Setup (3%) |
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Salesforce ADM-201 Exam Topics Breakdown
| Topic | Subtopics |
|---|---|
| Salesforce Administration Essentials | User management, data import/export, object management, field-level security, sharing settings, user interface customization |
| Sales and Marketing Applications | Lead management, opportunity management, quote management, campaign management, reporting and analytics related to sales and marketing |
| Service and Support Applications | Case management, knowledge base, entitlement management, customer portal configuration |
| Data Management | Data validation rules, data loader, data cleansing, data archiving, data integrations |
| Analytics-Reports and Dashboards | Report builder, formula creation, filters and groups, dashboards, sharing reports and dashboards |
| Security and Access | Permission sets, profiles, roles, password policies, login attempts, data encryption |
| User Setup | User creation and activation, user licenses, roles and profiles assignment, email notifications |
| Standard and Custom Objects | Standard objects, custom objects, object relationships, field types, field-level security |
| Workflow/Process Automation | Process builder, workflow rules, triggers, formula fields, validation rules |
| Desktop and Mobile Administration | Salesforce desktop app, Salesforce mobile app, security settings for mobile access |
| AppExchange | Installing and configuring AppExchange apps, managing app licenses |
| Organizational Setup | Company settings, sharing settings, currency settings, email settings |
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