CSQE ASQ Certified Software Quality EngineerExam Free Practice Exam Questions (2025 Updated)

Test procedures must be under configuration control to ensure that all testing activities are performed consistently and according to the specified standards. Configuration control involves managing changes systematically so that the integrity and traceability of the testing process are maintained. This helps in ensuring that the tests are repeatable and that any changes in the procedures are documented and approved.

References:

"Configuration Management Principles and Practice" by Anne Mette Jonassen Hass

IEEE Standard for Configuration Management in Systems and Software Engineering (IEEE Std 828-2012)

Reengineering a software module typically involves assessing various factors such as code complexity, maintainability, performance requirements, and the age of the platform. The goal is to identify modules that are costly to maintain, difficult to understand, or are becoming obsolete due to platform changes12.

Cyclomatic Complexity: This is a quantitative measure of the number of linearly independent paths through a program’s source code. A higher cyclomatic complexity indicates a more complex and potentially less maintainable module2.

Looking at the table provided:

Module A has a version number of 12 and a cyclomatic complexity of 9.

Module B has a version number of 3 and a cyclomatic complexity of 21.

Module C has a version number of 9 and a cyclomatic complexity of 4.

Module D has a version number of 11 and a cyclomatic complexity of 20.

Given these details, Module B stands out as the most likely candidate for reengineering for the following reasons:

It has the highest cyclomatic complexity (21), which suggests that the code is highly complex and may be difficult to maintain or extend2.

The version number being 3 indicates that it has undergone fewer iterations of updates or fixes compared to the other modules, which might imply that it has legacy code that could benefit from reengineering.

Test matrices are essential for software that will be used internationally because they help organize and manage various test cases and scenarios, including those related to localization and internationalization. Test matrices ensure that all aspects of the software's functionality, user interface, and performance across different regions and languages are systematically tested. This includes checking date formats, currency symbols, character encoding, and other locale-specificrequirements. Logical path analysis, predefined function keys, and boundary value analysis are valuable tests but do not specifically address the comprehensive needs of international software testing.References:

Internationalization and localization testing guidelines, ISO/IEC 25051.

Pressman, Roger S. "Software Engineering: A Practitioner's Approach." 8th Edition, McGraw-Hill, 2014.

According to the CMMI-DEV (Capability Maturity Model Integration for Development) version 1.3, there are 7 process areas defined for an organization at Maturity Level 2. These process areas are Requirements Management, Project Planning, Project Monitoring and Control, Supplier Agreement Management, Measurement and Analysis, Process and Product Quality Assurance, and Configuration Management. These areas focus on establishing basic project management and process discipline.References:

CMMI-DEV Version 1.3, CMMI Product Team, Software Engineering Institute (SEI), Carnegie Mellon University, 2010.

"CMMI for Development, Version 1.3," Software Engineering Institute.

Graph Analysis: In the provided graphs, each graph represents the status of defects over time, divided into categories: Open, Fixed, and Tested and Closed.

Option A: Shows a large number of open and fixed defects with fewer tested and closed defects.

Option B: Indicates an increasing trend in tested and closed defects but still has a substantial number of open defects.

Option C: Shows a significant decrease in open defects and a substantial increase in tested and closed defects, indicating progress.

Option D: Depicts the fewest number of open defects, with the majority of defects tested and closed, indicating that most defects have been addressed and verified.

Conclusion: The graph in Option D, with the majority of defects tested and closed and the fewest number of open defects, suggests the product is most ready for formal release to the customer. This aligns with software quality assurance principles where minimal unresolved defects indicate readiness for release.

Testing a software upgrade is classified under the appraisal category of the Cost of Quality. Appraisal costs are associated with evaluating and measuring the quality of products through testing and inspection to ensure they meet quality standards and specifications.

The Chair of the Change Control Board (CCB) is responsible for escalating change requests and other issues to a higher level CCB or management. The Chair ensures that all changes are properly reviewed and approved, and any significant issues that cannot be resolved at the current level are escalated for further consideration.

Knowing when to stop testing is one of the biggest challenges in software testing. This challenge stems from the fact that exhaustive testing is practically impossible due to constraints of time and resources. Testers must decide when enough testing has been done to ensure an acceptable level of quality and risk. This decision is often based on various factors such as coverage of requirements, defect discovery rates, risk assessments, and project timelines.

References:

"Software Testing: A Craftsman's Approach" by Paul C. Jorgensen.

ISTQB Foundation Level Syllabus.

Dynamic analysis involves testing and evaluation of a program by executing data in real-time. Piloting, in this context, refers to a technique where the system is used in a controlled environment to evaluate its performance and functionality under actual operating conditions. This falls under dynamic analysis because it involves running the software to check for issues, as opposed to static analysis methods which involve code review without execution.

Peer reviews and quality gates are static analysis techniques, where the code is inspected without execution. Mathematical proofs are formal methods that also fall under static analysis.

References:

IEEE Standard for Software Verification and Validation (IEEE 1012).

"Software Engineering: A Practitioner's Approach" by Roger S. Pressman.

Comprehensive surveys covering all aspects of the customer experience are the most appropriate source of information for a company to use to measure and monitor customer satisfaction. These surveys provide a holistic view of the customer’s interactions with the product and service, covering various dimensions such as product quality, usability, support, and overall satisfaction. By gathering detailed feedback across these areas, companies can identify strengths and areas for improvement, ensuring that customer satisfaction is accurately measured and monitored.References:

Hill, Nigel, Roche, Greg, and Allen, Rachel."Customer Satisfaction: The Customer Experience Through the Customer's Eyes." Cogent Publishing, 2007.

ISO 10004:2012, Quality management - Customer satisfaction - Guidelines for monitoring and measuring.

Compliance audits are specifically designed to provide assurance that activities have been performed as documented. These audits verify that the organization is adhering to regulatory guidelines, internal policies, and established procedures. The goal is to ensure that processes are being followed as they are written, which helps in maintaining consistency and quality. Compliance audits can identify areas where documentation and actual practices diverge, which is crucial for continuous improvement and regulatory compliance.

References:

"The Audit Process" by David Coderre

"Compliance Auditing: A Guide for Internal Auditors" by IIA Standards and Guidance