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Apple Apple-Device-Support Practice Test Questions Answers

Exam Code: Apple-Device-Support (Updated 216 Q&As with Explanation)
Exam Name: Apple Device Support Exam (SUP-2025)
Last Update: 02-May-2025
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Questions Include:

  • Single Choice: 166 Q&A's
  • Multiple Choice: 34 Q&A's
  • Hotspot: 11 Q&A's
  • Drag Drop: 5 Q&A's

  • Apple-Device-Support Overview

    Apple-Device-Support Exam Overview

    Category Details
    Exam Name Apple Certified Support Professional (ACSP) - Apple Device Support
    Exam Code Apple-Device-Support
    Duration 90 minutes
    Number of Questions 60 questions
    Question Format Multiple-choice questions, scenario-based questions
    Passing Score Approximately 80%
    Topics Covered Apple device support, macOS, iOS, troubleshooting, network support, device management
    Prerequisites No formal prerequisites, but familiarity with Apple devices and macOS is recommended
    Exam Fee $249 USD (subject to change)
    Validity 3 years
    Available Languages English and possibly other languages
    Delivery Mode Online proctored or in-person testing at an authorized center
    Study Materials Apple training courses, official Apple documentation, practice exams

    Apple Related Exams

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    Apple Apple-Device-Support Exam Topics Breakdown

    Domain Weighting Key Topics
    macOS Basics and Installation 15% Installation of macOS, macOS recovery, and configuration of new devices
    Device Support and Troubleshooting 30% Troubleshooting common Apple device issues, resolving software problems, hardware diagnostics
    Networking and Connectivity 20% Setting up and troubleshooting network connections, VPNs, and wireless networks on Apple devices
    Security and Data Management 15% Security settings, managing user accounts, encryption, backup and restore processes
    macOS and iOS Management 10% Managing Apple devices with Apple Business Manager, Mobile Device Management (MDM), and DEP
    Application Support and Integration 10% Managing and troubleshooting software applications on macOS and iOS
    Apple Ecosystem Integration 10% Integration of Apple devices with other Apple services like iCloud, iTunes, Apple ID, etc.

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    Apple Apple-Device-Support Exam Dumps FAQs

    The Apple Device Support Exam (ADSE) is a certification designed to validate the proficiency of IT professionals in supporting and troubleshooting Apple devices, including iPhone, iPad, and Mac. It assesses skills in areas such as device setup, data protection, user account management, and system recovery. ​

    The Apple Device Support exam is considered moderately challenging. It requires a solid understanding of Apple device functionalities and troubleshooting procedures. Hands-on experience and thorough preparation are essential to succeed.

    To schedule the ADSE, follow these steps:

    1. Sign In: Use your Apple ID to log into the Apple Certification Records System (ACRS)

    2. Register: Navigate to the 'Credentials' section and select the Apple Device Support Exam to begin the registration process.

    3. Schedule and Pay: Follow the prompts to choose a convenient date and time for your exam and complete the payment of $149.

    It's advisable to book your exam well in advance to secure your preferred slot.

    There are no formal prerequisites for the ADSE. However, it's recommended to have hands-on experience with Apple devices and a basic understanding of their functionalities to enhance your readiness. ​

    The Apple Device Support exam covers a range of topics, including:

    • Managed Apple IDs: Understanding the differences between personal and managed Apple IDs and their usage in Apple Business Manager.

    • iCloud and Continuity: Managing Continuity settings and troubleshooting related issues.

    • Installation and Setup: Procedures for setting up new devices, backups, and restores.

    • Data Protection: Managing Activation Lock, passkeys, and passwords.

    • User Account Management: Handling user accounts, default folders, and local accounts on Mac.

    • System Recovery: Using macOS Recovery, restoring devices, and understanding startup key combinations.

    The ADSE comprises 80 questions, which are a mix of multiple-choice, multiple-select, and matching formats. Candidates are allotted 120 minutes (2 hours) to complete the Apple Device Support exam.

    To pass the ADSE, candidates must achieve a minimum score of 78%. This means correctly answering at least 62 out of the 80 questions.

    Candidates have 120 minutes (2 hours) to complete the ADSE. Effective time management is crucial to ensure all questions are answered within the allotted time.

    The Apple Device Support exam consists of multiple-choice questions, including single-select and multiple-select types, as well as matching questions, designed to assess practical knowledge and problem-solving abilities.

    Solution2Pass offers comprehensive preparation materials for the ADSE, including:

    • Exam Questions and Answers: Access to a database of real exam questions and detailed answers to enhance understanding.

    • Practice Tests: Simulated exams that mirror the actual test environment, helping you familiarize yourself with the format and time constraints.

    • PDF Study Guides: In-depth guides covering all exam topics, providing a structured approach to your study sessions.

    These resources are designed to help you grasp core concepts and boost your confidence, increasing your chances of passing the exam on the first attempt.

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