DEP-2025 Apple Deployment and Management Certification Exam Free Practice Exam Questions (2025 Updated)

Apple Business Manager (ABM) enables device and content management by providing a portal to enroll devices via ADE, purchase and distribute apps/books through Managed Distribution, and manage user accounts. This centralizes organizational control over Apple deployments. Personalization (option A) is user-driven, not an ABM benefit. Network performance (option C) is enhanced by content caching, not ABM. Data separation (option D) is a User Enrollment feature. TheApple Business Manager User Guidehighlights device and content management as ABM’s core benefit.

Apple’s MDM framework allows organizations to take ownership of apps that users may have installed manually. This process is calledconverting unmanaged apps to managed. When an administrator deploys the same app via MDM to a supervised device, Apple documentation specifies that the system silently converts the app to a managed state. No user interaction is required, and the existing app data remains intact. This avoids disruption while still giving the organization control over the app, including the ability to configure settings, update it, or remove it remotely. Options like requiring user approval or uninstalling the app are not part of the standard workflow; Apple designed the feature to ensure seamless transition for end users while granting IT management authority.

macOS Server features (e.g., Profile Manager, file sharing) are supported on Mac computers running macOS. While macOS Server as a standalone app was discontinued after macOS 10.13, its features were integrated into macOS itself starting with 10.14 (Mojave) and later. iPads (option A), iPhones (option B), and Apple Watches (option D) don’t support macOS Server functionality, as they run different operating systems. TheApple Platform Deployment Guidespecifies macOS requirements for these features.

On macOS, aSecureToken-enabled accountis tied to FileVault and other cryptographic functions. Apple Learning specifies that when MDM is used to change the password of a managed administrator account that already has SecureToken, both thelogin passwordand theSecureToken passwordare updated together. This synchronization is critical because a mismatch between login credentials and SecureToken would lock the user out of decrypting the FileVault-protected volume. Apple designed MDM password management to handle both elements in tandem to prevent account lockout and ensure continuity of access. Options suggesting only one password is updated, or that the change cannot occur, contradict Apple’s documented behavior. Therefore, both the login and SecureToken passwords are updated simultaneously when the change is pushed through MDM.

Apple Business Manager (ABM) supports the distribution of multiple app types via Managed Distribution: custom apps (developed in-house), free apps (from the App Store), and purchased apps (bought through ABM’s Apps and Books section). This flexibility allows organizations to manage all app needs within ABM, assigning them to users or devices via MDM. Options A, B, and C are all correct individually, but D encompasses them all, aligning with ABM’s comprehensive capabilities as outlined in theApple Business Manager User Guide.

On FileVault-enabled Macs, disk encryption ties directly to the user password. If the password is lost, recovery relies on keys. Apple supports two key models: thepersonal recovery key (PRK)and the institutional recovery key (IRK). The PRK is unique per device and can be escrowed securely to an MDM solution. In the event of a forgotten password, the IT administrator can retrieve the PRK from MDM and provide it to the user for unlocking the Mac. Apple strongly recommends escrow of PRKs in enterprise deployments to ensure encrypted Macs remain recoverable without requiring device erasure.

Apple Configurator is a macOS application requiring a Mac computer to run, used for supervising and configuring iOS/iPadOS/tvOS devices via USB. An MDM solution (option A) can complement it but isn’t required. User acceptance (option C) isn’t needed, as it’s an administrative tool. A VPN configuration (option D) is unrelated. The Apple Platform Deployment Guide specifies a Mac as the platform for Apple Configurator.

Configuration profiles allow IT administrators to manage notification settings on a device, such as disabling notifications for specific apps, configuring Do Not Disturb, or restricting Notification Center access. These profiles are deployed via MDM or manually. Find My (option B) and iCloud (option C) are unrelated to notification management. MDM (option D) delivers profiles, but the profiles contain the settings. TheApple Platform Deployment Guidedetails notification control via profiles.

Profile Manager, a feature for creating and managing configuration profiles, is supported on Mac computers running macOS 10.14 (Mojave) or later, following the integration of macOS Server features into the OS. iPads (option A), iPhones (option B), and Apple Watches (option D) don’t host Profile Manager, though they can receive profiles from it. TheApple Platform Deployment Guidespecifies macOS as the platform for Profile Manager.

Mobile Device Management (MDM) solutions are used to manage and secure Apple devices remotely. To link a device to an MDM solution, an enrollment profile is required. This profile is a configuration file that, once installed on the device, establishes a connection between the device and the MDM server, allowing the server to send commands and policies to the device. The enrollment profile contains information such as the MDM server’s URL and authentication details, enabling secure communication via Apple Push Notification service (APNs). While APNs (option A) facilitates communication between the MDM server and the device after enrollment, it is not the mechanism that links the device to the MDM solution. A firewall (option B) is a network security tool and unrelated to linking a device to MDM, and a restriction (option C) is a policy applied via MDM, not the linking mechanism itself. According to Apple’s official documentation, such as theApple Platform Deployment Guide, the enrollment profile is the foundational step for MDM enrollment.

Licenses can be transferred within an organization. TheApple Business Manager User Guidestates, "Licenses for purchased apps can be transferred to another location within the same organization in Apple Business Manager." Options B, C, and D are incorrect as free content doesn’t require negotiation, assignment isn’t automatic, and multiple roles can purchase.

Supervision, applied via Apple Configurator or ADE, enables advanced management by unlocking additional MDM capabilities, such as blocking app removal, enforcing single-app mode, or managing Activation Lock. This provides greater control for organizations. Personalization (option A) is often restricted under supervision. Network performance (option C) is unrelated, and data separation (option D) is a User Enrollment feature. The Apple Platform Deployment Guide highlights advanced management as supervision’s key benefit.

Managed Apple IDs are created by organizations via Apple Business Manager or Apple School Manager to provide employees or students with accounts that separate personal and work/school data. Unlike personal Apple IDs (options A and C, which are the same), Managed Apple IDs are controlled by the organization, restricting certain features (e.g., iCloud backups) to maintain data separation. Shared Apple IDs (option D) don’t exist as a formal type; Shared iPad uses temporary sessions, not IDs. TheApple Platform Deployment Guiderecommends Managed Apple IDs for organizational use.

Unlisted apps require a link. TheApple Business Manager User Guidestates, "Unlisted apps are published to the App Store but are discoverable only via a direct link, often for private distribution."

Apple introducedRapid Security Response (RSR)to deliver urgent security patches without waiting for a full OS release. When an RSR is applied to iOS, iPadOS, or macOS, Apple adds asingle letter (such as “a”, “b”, or “c”)to the OS version. For example, iPadOS 16.5 (a) indicates an RSR patch has been installed. Apple Learning documents clarify that these patches can later be incorporated into full OS updates, at which point the letter disappears. This simple identifier lets IT admins and users quickly confirm whether a device has received critical security protections.

Apple Push Notification service (APNs) is a critical service that Apple devices rely on for real-time notifications. Functions requiring continuous APNs access include notifications for operating-system and app updates, MDM policy enforcement (e.g., remote commands), and incoming messages (e.g., iMessage). These depend on APNs to push data to devices over ports 5223 or 443. Options A (Bonjour, caching, sharing), B (SSO, VPN, roaming), and D (tracking, backups, suggestions) involve other mechanisms like local networking or iCloud, not continuous APNs access. TheApple Platform Deployment Guidedetails APNs’ role in these functions.

802.11r enhances roaming. TheApple Platform Deployment Guidestates, "802.11r, or Fast BSS Transition, improves Wi-Fi performance by enabling faster roaming between access points, reducing authentication overhead." Option C is a QoS feature, not a standard, and A and D are unrelated.

Apple’saccount-driven enrollmentallows users to self-enroll devices into MDM without the need for profiles distributed manually. To use this enrollment method, Apple requires the user to sign in with aManaged Apple Accountcreated in Apple Business Manager or Apple School Manager. When the user enters their credentials, the device recognizes the account as managed and begins the enrollment process. Apple Learning highlights that this workflow simplifies enrollment for end users while ensuring the device is linked to organizational management. Supervision is not a prerequisite here, and personal Apple IDs are not eligible. Identity providers like Google Workspace or Microsoft Entra ID may provide federated authentication for the Managed Apple Account, but the account itself must exist as a managed entity in ABM or ASM.

System+User Mode supports pre- and post-login connectivity. TheApple Platform Deployment Guidestates, "System+User Mode for 802.1X allows a Mac to connect to Wi-Fi using system credentials before login and switches to user credentials after login, ensuring network access at all stages." Option B is not a standard term, C requires login first, and D uses only system credentials.