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MAC-16A Apple ACMT 2016 Mac Service Certification Exam Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Apple MAC-16A ACMT 2016 Mac Service Certification Exam certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 50 questions

Jeff uses his living room television as a display for his Mac mini. Jeff states the Bluetooth keyboard paired with his Mac mini intermittently stops responding. What steps can you advise Jeff to take to resolve the issue? SELECT THREE.

A.

Make sure Show Bluetooth in menu bar is selected in System Preferences.

B.

Press a key on the keyboard to reconnect it with the Mac.

C.

Turn off Bluetooth in the Bluetooth pane of System Preferences.

D.

Turn Wi-Fi off and on.

E.

Check the battery level of the keyboard.

F.

Check Activity Monitor.

G.

Keep wireless devices within 33 feet (10 meters) of the Mac.

At which stage in the startup process does the Mac know which startup disk to choose?

A.

Firmware

B.

Software

C.

Hardware

D.

Boot Loader

The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

A.

Reinstall OS X using the Recovery System.

B.

Replace the hard drive.

C.

Erase the hard drive and then reinstall OS X.

D.

Restart the machine and download the OS X Yosemite installer again.

Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?

A.

Create a new Apple ID at appleid.apple.com.

B.

Send an email to iforgot.apple.com.

C.

Click Find your Apple ID on appleid.apple.com.

D.

Answer the security questions on.

Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?

A.

FileVault

B.

Local Snapshots

C.

The encrypted Time Machine backup

D.

The Time Machine folder in /System/Library/

Where can a user disable the automatic login of a user account?

A.

System Preferences> Users & Groups > Login Options

B.

System Preferences > Security & Privacy > General

C.

System Preferences > Security & Privacy > Privacy

D.

System Preferences > Users & Groups > Login Items

Norman purchased an Airport Extreme. What utility will help him setup his new wireless network?

A.

Airport Utility

B.

Network Utility

C.

Wireless Diagnostics

D.

Noutility is needed. The Airport Extreme will self-configure.

John often uses his computer around his roommates. He would like to keep his information private by requiring a password each time the computer wakes from sleep. How does John enable this feature?

A.

Open System Preferences and click Desktop & Screen Saver. Click 'Require password immediately after sleep or screen saver begins.'

B.

Open Security & Privacy in System Preferences and click 'Require password immediately after sleep or screen saver begins.'

C.

In System Preferences, click Energy Saver, then click 'Require password immediately after sleep or screen saver begins.'

D.

Move the cursor to the bottom-right corner of the display and enter a password when prompted.

Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?

A.

AirDrop does not support files larger than 5GB.

B.

The iMac (Early 2009) does not support AirDrop.

C.

On the MacBook Air, Randall must first click "Don't see who you're looking for?"

D.

OS X Yosemite cannot AirDrop with OS X Mountain Lion.

Mary is really busy and must focus on a weekly report. She really needs to update her apps in OS X, but it is not always a convenient time when App Store notifies her. Which of the following would be the best option in App Store notifications for Mary to select?

A.

Click "Don't Ask Me Again" so the download apps reminder goes away.

B.

Click "Later," and choose a convenient time to update the apps.

C.

Click "Download apps in Sleep Mode."

D.

Click "Close" and wart for another reminder.

Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

A.

In the Utilities folder on the startup disk.

B.

In the Applications folder on the startup disk.

C.

In the Security & Privacy pane in System Preferences.

D.

In the Utilities menu when booted to OS X Recovery.

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2.

Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

A.

Restart from the Recovery System and run Network Utility.

B.

Restart the iMac and reset NVRAM.

C.

Open System Information to verify that the Wi-Fi card is detected.

D.

Open the Network pane of System Preferences and click Assist Me.

Which of the following is the correct definition of a router?

A.

A router connects networks together isolating traffic within each network.

B.

A router is any computer, printer, or other electronic device that could potentially communicate with another device over the network.

C.

A router is the physical layout of the cables and devices on a network.

D.

A router allows one computer or device to make requests on behalf of another over a network.

Andrew has updated his iPhone 4s to iOS 8. He has set a passcode and signed in to iCIoud. Andrew is trying to Handoff an email from his Mac to his iPhone.

Andrew's Mac is running OS X Yosemite and Bluetooth is on. Why is the Mail app not appearing in the corner of the iPhone lock screen?

A.

The passcode is preventing Mail from completing Handoff.

B.

The devices are not on the same Wi-Fi network.

C.

The devices are not paired.

D.

The iPhone 4s does not support Handoff.

On a MacBook Pro (Retina, 13-inch, Late 2013) with no peripherals attached, which of the following are services that are able to be configured in Network Preferences? SELECT THREE.

A.

FireWire

B.

Thunderbolt Bridge

C.

Bluetooth

D.

Wi-Fi

E.

Ethernet

F.

Antenna

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Total 50 questions
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