Month End Sale - Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: xmaspas7

Easiest Solution 2 Pass Your Certification Exams

78950X Avaya Contact Center Select Implementation and Maintenance Exam Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Avaya 78950X Avaya Contact Center Select Implementation and Maintenance Exam certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

Avaya 78950X Premium Access     Download Demo    
Page: 1 / 1
Total 65 questions

Which statement about the Avaya SIP Sleuth is true?

A.

It is a pre-installed application found under Contact Center Common Utilities.

B.

It is a separate downloadable application that runs on a local workstation PC.

C.

It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).

D.

It must be downloaded and run from the AMS element manager.

Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)

A.

The ACCS Multimedia administration component

B.

The Configuration component of the ACCS Launchpad

C.

The outbound component of the ACCS Launchpad

D.

The ACCS Ignition Wizard

A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)

A.

Partitions

B.

Element Manager login

C.

Access class

D.

Basic Launchpad rights

E.

Windows group security

Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)

A.

Window Event Viewer

B.

ACCS SGM Management Client

C.

IP Office System Monitor Tool

D.

IP Office Web Manager

E.

IP Office System Status Application

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

A.

It consists of Avaya Aura® Media Server OVA and Avaya WebLM OVA,

B.

ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.

C.

The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.

D.

WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.

E.

The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp

A call variable is useful because of which two characteristics? (Choose two.)

A.

Only call variables of type Integer can be used as wild variables.

B.

Their values can be changed during a call session to serve as a collector for caller entered information.

C.

They can be assigned a range of values when they are created in the variable editor.

D.

They can be changed from call variable to global variable during a call session.

A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?

A.

Connecting voice contacts to the ACCS contact router

B.

Directing email and web communication contacts to the contact router

C.

Synching agents with extensions on IP Office in ACCS

D.

Processing voice and music recordings for flow and scripts

Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?

A.

IP Office

B.

Licensing

C.

Multimedia

D.

Security Settings

Which statement about the Orchestration Designer Treatment block is true?

A.

It is used to connect the caller to voice mail.

B.

It is used to play re-assurance messages to the caller.

C.

It is used to play music to the caller.

D.

It is used to offer the caller a selection prompt.

What are the high level configuration requirements for Avaya Aura® Media Server (AAMS) HA?

A.

The Replication account setup must be different between Primary and Backup AAMS.

B.

The UUID from Backup AAMS should be selected for use on Primary AAMS.

C.

The UUID from Primary AAMS should be selected for use on Backup AAMS.

D.

Enable High Availability should only be selected on the Primary AAMS.

Refer to the exhibit.

How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?

A.

0

B.

100

C.

250

D.

500

When creating custom announcements for application flows and scripts, in which format should they be created?

A.

VBK files

B.

WAV files

C.

MP4 files

D.

MP3 files

Which two statements about Thick Provisioning are true? (Choose two.)

A.

It prevents over allocation of hard disk resources.

B.

It improves hard disk performance.

C.

It allows the Software Appliance image to be deployed faster.

D.

It requires less disk space overall than Thin Provisioning.

Which type of application variables are used to reference the sample prompts?

A.

RAN type variables

B.

STRING type variables

C.

MUSIC type variables

D.

LANGUAGE type variables

When configuring a scheduled backup using the Contact Center Database Maintenance utility, which three statements are true? (Choose three.)

A.

You can schedule multiple applications for backup in a single scheduling task.

B.

The backup folder contains backup files for each application you select.

C.

You can schedule on a frequency of a specific date.

D.

Regularly occurring backups create a new backup folder for the previous backup.

E.

You can only backup one database (either CCMS, CCMA, CCT, or CCMM) at a time.

Where are the media files that provide music and recorded announcements to contact center applications stored?

A.

The Avaya Contact Center Select (ACCS) contact center system

B.

The IP Office voice mail system

C.

The Avaya Aura® Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)

D.

The Avaya Aura® Media Server (AAMS) from Communication Manager (CM)

How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?

A.

1

B.

10

C.

25

D.

100

To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)

A.

SIP user account

B.

IP Office user account

C.

Active Directory Domain account

D.

Windows user account

How can a reset assignment be identified?

A.

The reset assignment may be named by the user to distinguish it from the original.

B.

The name will appear in the reset folder.

C.

The name will have two underscores behind the original assignment name.

D.

The name will have a .res extension.

Avaya 78950X Premium Access     Download Demo    
Page: 1 / 1
Total 65 questions
Copyright © 2014-2025 Solution2Pass. All Rights Reserved