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ServiceNow CSA Practice Test Questions Answers

Exam Code: CSA (Updated 400 Q&As with Explanation)
Exam Name: ServiceNow Certified System Administrator
Last Update: 21-May-2024
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Questions Include:

  • Single Choice: 324 Q&A's
  • Multiple Choice: 75 Q&A's
  • Fill in the Blanks: 1 Q&A's

  • CSA Overview

    ServiceNow CSA Exam Overview

    Overview Description
    Exam Name ServiceNow Certified System Administrator (CSA)
    Exam Code CSA
    Exam Fee USD $300 (subject to change)
    Exam Duration 90 Minutes
    Number of Questions 60 (multiple choice)
    Passing Score 70%
    Format Multiple Choice Questions

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    ServiceNow CSA Exam Topics Breakdown

    Domain Percentage
    User Interface (UI) & Navigation 20%
    Collaboration 20%
    Database Administration 30%
    Self-Service & Process Automation 20%
    Introduction to Development 10%

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    ServiceNow CSA Exam Dumps FAQs

    The ServiceNow CSA exam validates your ability to configure, implement, and maintain a ServiceNow instance. Passing it showcases your expertise in core platform functionalities and opens doors to advanced ServiceNow career paths.

    The ServiceNow CSA Certification exam is considered to be a challenging exam. The ServiceNow exam requires a score of 70% or higher to pass, and it is recommended that candidates have at least six months of hands-on experience with ServiceNow.

    The ServiceNow CSA exam is ideal for IT professionals like system administrators, service desk analysts, and consultants, especially those:

    • Managing or planning to manage a ServiceNow instance
    • Seeking to validate their ServiceNow skills and knowledge
    • Aiming for further ServiceNow certifications like CIS-App Developer or CIS-Discovery

    To be eligible for the ServiceNow CSA certification exam, candidates must have attended the ServiceNow Administration Fundamentals class and have at least six months of hands-on experience with ServiceNow.

    The ServiceNow CSA exam focuses on six core areas:

    Navigating the ServiceNow Platform: User Interface, Navigation, Global Search, System Properties, Workflows
    Implementing and Managing Applications: Configuration, Workflows, Forms, User Management, Data Management
    Automation and Integrations: Workflows, Scripts, Business Rules, Notifications, Integrations
    Security and Governance: User Roles, Access Control, Data Security, Audit Logs, Compliance
    Troubleshooting and Problem Resolution: Logs, Debugging, Incident Management, Change Management
    Upgrade and Maintenance: Upgrade Planning, Patch Management, System Health

    The ServiceNow CSA exam consists of 60 multiple-choice questions.

    The passing score for the ServiceNow CSA certification exam is 70%.

    Absolutely! Our ServiceNow CSA practice questions are meticulously crafted by ServiceNow experts and regularly updated to reflect the latest exam format and content.

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