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220-1102 CompTIA A+ Certification Core 2 Exam Free Practice Exam Questions (2025 Updated)

Prepare effectively for your CompTIA 220-1102 CompTIA A+ Certification Core 2 Exam certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 816 questions

While browsing a website, a staff member received a message that the website could not be trusted. Shortly afterward, several other colleagues reported the same issue across numerous other websites. Remote users who were not connected to corporate resources did not have any issues. Which of the following is MOST likely the cause of this issue?

A.

A bad antivirus signature update was installed.

B.

A router was misconfigured and was blocking traffic.

C.

An upstream internet service provider was flapping.

D.

The time or date was not in sync with the website.

A field technician applied a Group Policy setting to all the workstations in the network. This setting forced the workstations to use a specific SNTP server. Users are unable to log in now. Which of the following is the MOST likely cause of this issue?

A.

The SNTP server is offline.

B.

A user changed the time zone on a local machine.

C.

The Group Policy setting has disrupted domain authentication on the system,

D.

The workstations and the authentication server have a system clock difference.

A user is being directed by the help desk to look up a Windows PC's network name so the help desk can use a remote administration tool to assist the user. Which of the following commands would allow the user to give the technician the correct information? (Select TWO).

A.

ipconfig /all

B.

hostname

C.

netstat /?

D.

nslookup localhost

E.

arp —a

F.

ping:: 1

A technician has been asked to set up a new wireless router with the best possible security. Which of the following should the technician implement?

A.

WPS

B.

TKIP

C.

WPA3

D.

WEP

A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the

users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

A.

acceptable use policy.

B.

regulatory compliance requirements.

C.

non-disclosure agreement

D.

incident response procedures

A technician is setting up a new laptop. The company's security policy states that users cannot install virtual machines. Which of the following should the technician implement to prevent users from enabling virtual technology on their laptops?

A.

UEFI password

B.

Secure boot

C.

Account lockout

D.

Restricted user permissions

A user has a license for an application that is in use on a personal home laptop. The user approaches a systems administrator about using the same license on

multiple computers on the corporate network. Which of the following BEST describes what the systems administrator should tell the user?

A.

Use the application only on the home laptop because it contains the initial license.

B.

Use the application at home and contact the vendor regarding a corporate license.

C.

Use the application on any computer since the user has a license.

D.

Use the application only on corporate computers.

A user is unable to log in to the network. The network uses 802.1X with EAP-TLS to authenticate on the wired network. The user has been on an extended leave and has not logged in to the computer in several months. Which of the following is causing the login issue?

A.

Expired certificate

B.

OS update failure

C.

Service not started

D.

Application crash

E.

Profile rebuild needed

An organization's Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy unmaintained PII on a workstation if a

ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years. Which of the following backup methods

would BEST meet the requirements?

A.

A daily, incremental backup that is saved to the corporate file server

B.

An additional, secondary hard drive in a mirrored RAID configuration

C.

A full backup of the data that is stored of site in cold storage

D.

Weekly, differential backups that are stored in a cloud-hosting provider

A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?

A.

Avoid distractions

B.

Deal appropriately with customer's confidential material .

C.

Adhere to user privacy policy

D.

Set and meet timelines

A user is setting up a computer for the first time and would like to create a secondary login with permissions that are different than the primary login. The secondary login will need to be protected from certain content such as games and websites. Which of the following Windows settings should the user utilize to create the secondary login?

A.

Privacy

B.

Accounts

C.

Personalization

D.

Shared resources

A user reports a PC is running slowly. The technician suspects high disk I/O. Which of the following should the technician perform NEXT?

A.

resmon_exe

B.

dfrgui_exe

C.

msinf032exe

D.

msconfig_exe

The web browsing speed on a customer's mobile phone slows down every few weeks and then returns to normal after three or four days. Restarting the device does not usually restore performance. Which of the following should a technician check FIRST to troubleshoot this issue?

A.

Data usage limits

B.

Wi-Fi connection speed

C.

Status of airplane mode

D.

System uptime

While assisting a customer with an issue, a support representative realizes the appointment is taking longer than expected and will cause the next customer meeting to be delayed by five minutes. Which of the following should the support representative do NEXT?

A.

Send a quick message regarding the delay to the next customer.

B.

Cut the current customer's lime short and rush to the next customer.

C.

Apologize to the next customer when arriving late.

D.

Arrive late to the next meeting without acknowledging the lime.

A company discovered that numerous computers from multiple geographic locations are sending a very high number of connection requests which is causing the company’s web server to become unavailable to the general public. Which of the following attacks is occurring?

A.

Zero day

B.

SOL injection

C.

Cross-site scripting

D.

Distributed denial of service

A bank would like to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers. Which of the following BEST addresses this need?

A.

Guards

B.

Bollards

C.

Motion sensors

D.

Access control vestibule

A team of support agents will be using their workstations to store credit card data. Which of the following should the IT department enable on the workstations in order to remain compliant with common regulatory controls? (Select TWO).

A.

Encryption

B.

Antivirus

C.

AutoRun

D.

Guest accounts

E.

Default passwords

F.

Backups

Which of the following is a data security standard for protecting credit cards?

A.

PHI

B.

NIST

C.

PCI

D.

GDPR

Which of the following file extensions are commonly used to install applications on a macOS machine? (Select THREE).

A.

.mac

B.

.Pkg

C.

.deb

D.

.dmg

E.

.msi

F.

.appx

G.

.app

A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially

infect the network systems. Which of the following is the MOST effective method for dealing with this Issue?

A.

Adjusting the spam gateway

B.

Updating firmware for the spam appliance

C.

Adjusting AV settings

D.

Providing user training

A user created a file on a shared drive and wants to prevent its data from being accidentally deleted by others. Which of the following applications should the technician use to assist the user with hiding the file?

A.

Device Manager

B.

Indexing Options

C.

File Explorer

D.

Administrative Tools

A technician is troubleshooting an issue that requires a user profile to be rebuilt. The technician is unable to locate Local Users and Groups in the Mtv1C console. Which of the following is the NEXT step the technician should take to resolve the issue?

A.

Run the antivirus scan.

B.

Add the required snap-in.

C.

Restore the system backup

D.

use the administrator console.

An administrator has received approval for a change request for an upcoming server deployment. Which of the following steps should be completed NEXT?

A.

Perform a risk analysis.

B.

Implement the deployment.

C.

Verify end user acceptance

D.

Document the lessons learned.

A macOS user needs to create another virtual desktop space. Which of the following applications will allow the user to accomplish this task?

A.

Dock

B.

Spotlight

C.

Mission Control

D.

Launchpad

A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of the following methods can the administrator use to troubleshoot the server effectively?

A.

SFTP

B.

SSH

C.

VNC

D.

MSRA

A technician is troubleshooting a lack of outgoing audio on a third-party Windows 10 VoIP application, The PC uses a USB microphone connected to a powered hub. The technician verifies the microphone works on the PC using Voice Recorder. Which of the following should the technician do to solve the issue?

A.

Remove the microphone from the USB hub and plug it directly into a USB port on the PC.

B.

Enable the microphone under Windows Privacy settings to allow desktop applications to access it.

C.

Delete the microphone from Device Manager and scan for new hardware,

D.

Replace the USB microphone with one that uses a traditional 3.5mm plug.

A technician is working to resolve a Wi-Fi network issue at a doctor's office that is located next to an apartment complex. The technician discovers that employees and patients are not the only people on the network. Which of the following should the technician do to BEST minimize this issue?

A.

Disable unused ports.

B.

Remove the guest network

C.

Add a password to the guest network

D.

Change the network channel.

A user receives a notification indicating the data plan on the user's corporate phone has reached its limit. The user has also noted the performance of the phone is abnormally slow. A technician discovers a third-party GPS application was installed on the phone. Which of the following is the MOST likely cause?

A.

The GPS application is installing software updates.

B.

The GPS application contains malware.

C.

The GPS application is updating its geospatial map data.

D.

The GPS application is conflicting with the built-in GPS.

A help desk technician runs the following script: Inventory.py. The technician receives the following error message:

How do you want to Open this file?

Which of the following is the MOST likely reason this script is unable to run?

A.

Scripts are not permitted to run.

B.

The script was not built for Windows.

C.

The script requires administrator privileges,

D.

The runtime environment is not installed.

A technician is attempting to mitigate micro power outages, which occur frequently within the area of operation. The outages are usually short, with the longest occurrence lasting five minutes. Which of the following should the technician use to mitigate this issue?

A.

Surge suppressor

B.

Battery backup

C.

CMOS battery

D.

Generator backup

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Total 816 questions
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