PL-200 Microsoft Power Platform Functional Consultant Free Practice Exam Questions (2026 Updated)

You are creating a new business process flow to qualify leads.

You create an action. The action is not available inside the Action Step.

You need to make the action available to the Action Step.

Which two steps must you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Support agents use a model-driven app while working on customer cases.

Agents currently switch between multiple systems to locate help content. The need to switch systems makes it difficult to find relevant information. You need to provide an efficient way to display contextual knowledge directly within the case form without requiring the agent to refresh the record.

Solution: Call an instant flow to update article information on the Dataverse record. Does the solution meet the goal?

A company plans to implement chatbots by using Power Virtual Agents.

The company has the following requirements for the bots:

• Users in the accounting department must be able to create a bot for frequently asked questions.

• The support desk users must be able to use the bot.

The users must not be able to change environment parameters in the Microsoft Power Platform environment.

You need to configure the permissions for the bots.

Which actions should you implement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are designing a canvas app that connects to Common Data Service.

You need to configure the app to meet the requirements and ensure that the canvas app is available offline.

What should you implement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are examining several processes to determine if you can automate the processes by using Power Automate.

The processes must run without human intervention when possible.

You need to determine which flow type should be used for each process.

Which flow type should you use? To answer, drag the appropriate processes to the correct flow types. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You are designing a Power Virtual Agents chatbot.

The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.

You need to configure variables to store customer name and email address.

Which type of variable should you create?

You manage the Dynamics 365 Customer Service environment for an organization.

Microsoft SharePoint will not be deployed in the environment for a year.

You need to integrate Microsoft Office 365 solutions with the Dynamics 365 instance to help the sales team with internal collaboration efforts.

Which three solutions can you currently implement? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

NOTE: Each correct selection is worth one point.

A company uses a Microsoft Power Platform environment

The company plans to implement a Power Apps app. The application must meet the following requirements:

• Audit all user activity and only retain the audit logs for one year.

• Annually remove products that were created over a year ago.

You need to configure the automated processes.

What should you configure? To answer, drag the appropriate configurations to the correct requirements. Each configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company uses Power Apps.

The company plans to create a canvas app that uses a responsive design.

You need to configure the app.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

You configure and test a user interface (Ul) flow. You plan to run the flow as a scheduled flow.

The Ul flow must run on a Windows 10 device. As part of process automation, the Ul flow must sign into the Windows 10 device with the credentials for a user account named User1.

You need to ensure that the flow runs during non-peak hours and requires no physical user intervention.

What should you do?

A company uses a Power Apps app with Microsoft Dataverse.

The company requires the import of records into Dataverse. Duplicate records in the data must be deleted without user intervention.

You create a duplicate detection rule.

You need to configure the rule for the data import.

Which option should you configure?

A company uses Power Apps.

Users must be able to view only the address1 columns in the Account table.

You need to ensure other address columns are not visible to users when creating views and filters.

What should you do?

You plan to create a Power Bi dataflow.

The Power BI dataflow has the following requirements:

• Be able to create a copy of the dataflow to separate Power Bl workspaces-

• Schedule the dataflow to update every day at 11:00 AW.

You need to configure the dataflow.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are designing a Power Virtual Agents chatbot for a store.

You need to teach the chatbot to acknowledge the store ' s product categories and the variations within specific categories.

You need to create custom entities to provide the chatbot with the knowledge of the product categories.

Which features should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You ate a Dynamics 365 help desk administrator

You need to create a dashboard that displays information on help desk cases that ate handled each week. Which dashboard components should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

You are configuring Dataverse for a company.

The company has the following requirements for document management, which must be met by using native functionality:

• A single file must be stored and accessed directly from an Account row. No additional metadata should be captured.

• Multiple files must be stored and accessed from a Contact with support for version control.

• Documents must be stored within an on-premises environment.

• Additional rich-text notes must be stored alongside one or multiple file uploads.

You need to recommend a solution for each requirement.

Which solution should you recommend? To answer, move the appropriate solutions to the correct requirements. You may use each solution once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You need to configure a Power Automate flow to send the email with the results to the client.

What should you use? To answer, select the appropriate options in the answer area.

NOTE : Each correct selection is worth one point.

You create a desktop flow to interact with a certification authority’s website.

You need to get data in and out of the desktop flow.

How should you set up the input and output parameters? To answer, select the appropriate options in the answer area.

NOTE : Each correct selection is worth one point.

You need to create the automation for the qualification verification process.

Which two actions should you perform? Each correct answer presents a complete solution

NOTE: Each correct selection is worth one point.