PEGACPSA23V1 Pegasystems Certified Pega System Architect Free Practice Exam Questions (2025 Updated)

For a reservation process that includes various components like flights, hotel rooms, and rental cars, showing an option for travel insurance specifically when a flight is part of the itinerary necessitates dynamic UI adjustments based on the user's selections.

A. A visible when condition applied to the check box: This configuration directly supports the requirement by dynamically controlling the visibility of the travel insurance check box based on whether the itinerary includes a flight. A Visible When condition can evaluate the presence of a flight in the itinerary and accordingly display or hide the insurance option, providing a tailored user experience.

Action sets (B) typically define user interactions with UI elements but are not used for conditionally displaying those elements based on other case data. Declare expressions with forward chaining (C) are used for calculating values rather than controlling UI element visibility. Validate rules (D) ensure data integrity during submission and are not involved in UI visibility conditions.

Before adding fields to a view, especially in the context of designing a user interface for entering car insurance quote information, it's crucial to consider several factors that impact usability and functionality:

A. Is field entry required?: Determining whether a field is mandatory is crucial for guiding users through the form completion process efficiently. Required fields ensure that all necessary information is collected for processing the car insurance quote, influencing form design and validation logic.

D. How do users enter values into the field?: This involves deciding on the input method or control type for each field (e.g., text input, dropdown selection, date picker). The choice depends on the nature of the information being collected and aims to enhance the user experience by making data entry intuitive and error-free.

These decisions are fundamental because they directly affect the user interface's effectiveness in gathering necessary information from potential customers. A well-designed form takes into consideration the importance of each field and the most appropriate way for users to provide their information, ensuring a smooth and user-friendly experience.

For accommodating passengers traveling with service animals, efficiently capturing necessary information (type of animal, size, and medical information) is critical. This requirement is conditional, triggered only when a passenger declares travel with a service animal.

A. Add a process to the case life cycle for service animal accommodation and apply a condition: This option allows for the integration of a dedicated process within the overall case life cycle specifically for gathering service animal information. The process is conditionally executed, based on whether the passenger has declared the need for service animal accommodation. This ensures that the additional information is requested only when relevant, keeping the case life cycle streamlined and focused.

Applying an optional action (B) offers flexibility but might not guarantee the collection of this information as part of the standard workflow. Configuring a separate stage (C) could unnecessarily segment the case life cycle, especially if service animal accommodation is a conditional step rather than a distinct phase. Creating a child case (D) for service animal accommodation could complicate case management, especially for a requirement that is inherently part of the main travel arrangement process rather than a standalone case.

To increase the font size on all field placeholder value components specifically to aid visually impaired users, applying global styling changes is the most effective approach. Among the options provided, adding a new theme text entry to the application theme allows for targeted styling adjustments to be applied broadly across the application.

C. Add a new theme text entry to the application theme: This approach allows for the customization of specific UI elements, such as field placeholder values, at the application level. By adding a new text entry with increased font size to the application theme, all instances of field placeholder values throughout the application will inherit this styling, ensuring a consistent and accessible user experience for visually impaired users.

Updating the existing Default theme text entry (A) could affect more elements than intended. Running a case type and changing the font on the view (B) only applies changes locally and lacks scalability. Uploading a new application theme (D) could be an option but is less direct and more complex than simply adding a new text entry specifically for placeholder values.

Configuring a service level at the stage level in an insurance claim application is the most effective way to ensure that all claims processed in that stage meet the specified resolution time of 1 week. Service levels defined at the stage level apply to all processes and steps within that stage, providing a consistent and enforceable timeframe for action on claims, which is crucial for meeting regulatory or business timeframes.

To ensure web accessibility, including the provision of alternate text for images, the appropriate tool within Pega is:

B. Accessibility Inspector. This tool is designed to help developers assess and improve the accessibility of their applications. It checks for compliance with accessibility standards, such as ensuring that all images have appropriate alternate text to support screen readers and other assistive technologies.

In an online retail application, to display a list of ordered products along with images, unit cost, and quantity, and also display the total cost of the order at the bottom of the view, the configuration must include:

A repeating dynamic layout to list each product, which can be embedded with other dynamic layouts for displaying each product's details including image and cost.

The total cost should be displayed outside the repeating dynamic layout to ensure that it is presented as a summary of the entire order, rather than repeating with each product entry. This configuration ensures that the user interface is organized and logically separates itemized costs from the total cost.

To achieve reuse and consistency between the Payment view and the Order Summary view in an application that sells office supplies, converting the layout that groups the order items into a reusable section is an effective solution. This reusable section can then be embedded in both the Payment and Order Summary views. This approach ensures that any updates to the order items are automatically reflected in both views, maintaining a single source of truth and reducing maintenance overhead.

The Wait step in Pega is used to pause a case until a specific condition or event occurs, making it suitable for scenarios where progression is dependent on external approvals or actions:

C. A payroll user cannot process a salary increase until the department manager approves the increase. In this scenario, the Wait step can be used to halt the process until approval is received from the manager. This ensures that the case only moves forward once the necessary approval is secured, maintaining process integrity and control.

Statements true about Configuration sets:

B. Used to organize Configuration settings with a common element. Configuration sets in Pega are used to group related settings, which can be managed collectively and applied consistently across the application.

D. Enables the business to control application behavior. Configuration sets allow business users to change certain aspects of the application behavior without modifying the underlying code directly, providing greater agility and control over the application.

For a user view that includes a list of four urgency options selectable by radio buttons, the goal is to present a single choice among predefined options in a user-friendly manner.

C. Configure a picklist with radio buttons for the urgency options: This approach directly meets the requirement by allowing users to select one urgency level from the provided options using radio buttons. A picklist configured with radio buttons effectively presents discrete choices in a clear format, ensuring that only one urgency option can be selected at any time, which aligns with the functionality described.

Configuring a field group (A) is generally used for grouping related fields but does not inherently provide the singular selection mechanism of radio buttons.

According to Pega best practices, the "Repair" phase in an automobile insurance claim process is well-suited to be implemented as a child case. This is because the repair phase often involves multiple parties, complex interactions, and could be managed as a separate but linked process to the main claim. Implementing it as a child case allows for focused management of each repair job, clear separation of concerns, and streamlined communication between the adjuster, repair shop, and the customer.

To create a visualization for managers to track the number and status of Customer Support Request cases:

D. Create a new Insight on the Explore data landing page. Insights in Pega allow you to create visual representations of data, which can include reports and dashboards. Managers can use these insights to track case metrics over specified time frames, such as the last 30 days.

The minimum components of a UI action set in Pega systems are:

B. One action and one event. An action set in Pega requires at least one action (e.g., Set Value, Refresh Section) that defines what happens, and one event (e.g., Click, Change) that triggers the action. This combination is the fundamental requirement to create interactive elements within Pega's UI, allowing developers to define how the application responds to user inputs.

To design the case so that the Item Return stage is skipped if the item will not be returned, the best approach is:

B. Add a condition to skip the Item Return stage when a return is not necessary. This configuration involves setting a condition at the beginning of the Item Return stage or prior stages, determining whether the return is necessary based on case data (e.g., a property indicating item condition or customer decision). If the condition evaluates to true (no return needed), the process skips the Item Return stage and proceeds to the next appropriate stage.

Service Level Agreements (SLAs) in Pega are used to define and enforce time limits for completing work and other time-based conditions:

B. A transaction review is completed within 24 hours. This is a direct application of SLAs, where a specific time frame (24 hours) is set as a target for completing a process step, such as a transaction review. SLAs ensure that such time-bound requirements are met, facilitating prompt and efficient service delivery.

To improve the performance of a report listing customer order cases where the Order Total value is a critical criterion:

A. Order Total. Optimizing the Order Total property allows for faster sorting and filtering operations specifically on this field, which is crucial for performance, especially when dealing with large datasets where queries are based on financial thresholds.

To localize correspondence into a language not provided by the Pega language pack:

C. Create the Translation rule manually and include the rule in the application ruleset. When a specific language pack is unavailable, manually creating a Translation rule allows for custom translations to be added to the system. This rule should be included in the application ruleset to ensure it is applied throughout the application, catering to the specific language needs.

This question appears to be a duplicate of Question No: 73 and therefore the answer and explanation remain consistent. "Schedule Interview" and "Notify Candidate" are steps that precisely describe the corresponding actions in the job application process. Naming steps in this manner ensures that the purpose and outcome of each step are immediately clear to anyone involved in the process or reviewing the case.