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CRT-402 Salesforce Certification Preparation for Platform App Builder (SP25) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Salesforce CRT-402 Certification Preparation for Platform App Builder (SP25) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 234 questions

The VP of Sales at Universal Containers has askedthe app builder to let sales reps create opportunity records directly from the account, with a number of fields pre-populated.

Which feature should the app builder use to allow users to create the opportunity?

A.

A quick action

B.

A default action

C.

Acustom button

D.

A custom link

Universal Containers wants to improve the process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.

What should an app builder configure to meet the requirement?

A.

Process Builder triggered from Opportunity update

B.

Quick Action on the Account object

C.

Quick Action on the Opportunity object

D.

Process Builder triggered from Account update

The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements?

A.

Picklist dependency, page layouts, record types

B.

Custom button, validation rule, record types

C.

Process builder field update, quick action, record type

D.

Page layout, record types, process builder field update

Universal Containers has a private sharing model for Accounts and Opportunitiesand uses Territory Management to grant access to records.

• Sales rep A manually shares an opportunity record with sales rep B.

• Sales rep B has access to the Account even though the Account Is NOT In sales rep B's territory.

• Sales rep C CANNOTsee either record.

Based on the information given, why can sales rep B see the Account related to the Opportunity?

A.

Sales rep B has implicit access to the Account.

B.

Sales rep B was added to the Account team.

C.

Sharing set is granting access to the Account.

D.

Account was also manually shared.

Cloud Kicks is redefining its entire business process to convert the Manager Notes field from a long text area field. The goal is to encourage managers to be more concise in their comments and stayat 255 characters or less. There is preexisting information in the Manager Notes field that often is well beyond the character limit.

What would happen to any existing information if the app builder tries to convert a preexisting long text area field to text area?

A.

Preexisting information will truncate to the first 255 characters.

B.

Preexisting information will remain even if it was over 255 characters.

C.

Preexisting information will cause a- e-r0- -essace to poo up.

D.

Preexisting information in thefield will be completely lost.

An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page.

Which two reasons can be preventing the appbuilder from being able to add the custom component?

Choose 2 answers

A.

My Domain must be deployed to add custom components to the page with the App Builder.

B.

A custom tab must be created to add custom components to the page with the App Builder.

C.

The component requires a developer permission to add it to the page with the App Builder.

D.

The component is tagged for record pages instead of home pages and is not showing up in the App Builder.

Universal Containers wants to display the real-time stock price for each Account on the Account record page.

How should an app builder implement this request?

A.

Create a Lightning Web Component.

B.

Install a solution from the AppExchange.

C.

Build a Flow that uses API calls.

D.

Use a scheduled Apex job.

Cloud Kicks has three types of customer support processes: Platinum, Diamond, and Bronze. The app builder created separate record types for each process on the Case object. The customer support team should be unable to create new cases with the Bronze record type.

How should this requirement be met?

A.

Update the organization-wide defaults to private for Case.

B.

Update the support team profile to remove the Bronze record type.

C.

Create permission set group for Case that includes Platinum and Diamond record types.

D.

Make the record type hidden to supportusers; update sharing roles to private.

Northern Trail Outfitters wants the field sales team to only see the accounts that they own Separate North American and European marketing teams should only see accounts m their respective regions. The inside sales team needs to see all accounts in Salesforce.

Mow can this be accomplished?

A.

Set the Organization-Wide Default to Public for accounts. Create criteria- based sharing rules for each marketingteam, and create an Inside Sales Team permission set with the "View Air setting for accounts,

B.

Set the Organization-Wide Default to Public for accounts. Create profiles for each marketing team, and create an Inside Sales Team role that is at the top of the Role Hteran

C.

Set the Organization-Wide Default to Private for accounts. Create criteria- based sharing rules for each marketing team, and create an Inside Sales Team profile with the "View All" setting for accounts.

D.

Set the Organization-Wide Default to Private for accounts. Create permission sets for each marketing team, and create an Inside Sales Team profile with the "View All" setting for accounts.

Universal Containers created a custom object called Component to capture details about products sold.

What approach should an app builder take to show Component as a related list on Product?

A.

Create a master-detail relationship on Product to Component. Add the Component related list to the Product page layout.

B.

Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.

C.

Create a roll-up on Product. Add the Component related list to the Product page layout.

D.

Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup relationship to a master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records.

Which twoconsiderations should be made?

Choose 2 answers

A.

The Star records are all required to have an existing value in their Galaxy field.

B.

The Galaxy object has fewer than two existing master-detail relationships.

C.

The Galaxy object is required to containexisting roll-up summary fields.

D.

The Star object has fewer than two existing master-detail relationships.

An app builder is tasked with adding key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account.

Where should theapp builder go to build these new rollups?

A.

Lightning App Builder

B.

Account Object

C.

Lightning Object Creator

D.

Opportunity Object

An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.

What is needed to create "with" or "without* reports on the new custom object?

A.

Row-Level Formula

B.

Report Bucket Field

C.

Report Filters

D.

Custom Report Type

DreamHouse Realty wants to make sure an Opportunity has a fieldExpected_Close_Date_c populated before it is allowed to enter the qualified stage.

How should an app builder solution this request?

A.

Record Type

B.

Validation Rule

C.

Activity History

D.

Page Layout

When an opportunity is closed date is pushed more than 30days, manager approval is required. An approval process is in place but reps frequently forget to submit for approval to run the process.

How can an app builder ensure that these opportunities are submitted into the approval process?

A.

Change the entry criteria on the approval process to criteria are met and lock the record on initial submission.

B.

Use a validation rule and an email alert to the manager requesting approval.

C.

Submit the record for approval from an automated process.

D.

Give the managerthe "API Enabled" permission to permit approval responses by email.

Sales reps at Universal Containers create multiple quotes per opportunity.

What automation tool should an app builder recommend to delete rejected quotes?

A.

Approval process

B.

Validation rule

C.

Workflow rule

D.

Flow

Universal Containers wants sales reps to get permission from their managers before deleting Opportunities,

What can be used to meet these requirements?

A.

Process Builder with Submit for Approval action.

B.

ApprovalProcess with a triggered Flow process.

C.

Approval Process with Time-Dependent Workflow action.

D.

Two-step Approval Process.

To increase adoption, Universal Containers is proposing changes to its Salesforce data model to allow easier visibility for sales reps into key metrics. The proposal has three custom objectsrelated to the Account object, one with a master-detail, and two that are not. Each of these objects has 15 fields they would like to summarize on the Account object.

What are two considerations for this proposal?

Choose 2 answers

A.

Roll-up summaries allow MAX, MIN, SUM, COUNT, and AVG.

B.

An object can have 20 object references.

C.

An object can have 25 roll-up summaries.

D.

Roll-up summaries are limited to master-detail relationships.

What should an app builder consider when choosing a template for a new Lightning record page?

A.

The template is unable to be changed after the initial save.

B.

To view the record page, users need "View All Data" permissions for the object.

C.

A Page structure will automatically adapt to the device being used to view the record page.

D.

Select a new template for each type of device users use to view the record page.

Universal Containers uses the Asset object to track products that are installed at customer locations. A new object, Asset Inventory, has been created to capture details about the asset.

Which approach should the appbuilder take to show Asset Inventory as a related list on Asset?

A.

Create a roll-up on Asset. Add the Asset Inventory related list to the Asset page layout.

B.

Create a junction object to relate Asset Inventory and Asset. Add the Asset Inventory relatedlist to the Asset page layout.

C.

Create a lookup relationship on Asset Inventory to Asset. Add the Asset Inventory related list to the Asset page layout.

D.

Create a master-detail relationship on Asset to Asset Inventory Add the Asset Inventory related list to the Asset page layout.

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Total 234 questions
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