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Community-Cloud-Consultant Salesforce Certified Community Cloud Consultant (SP25) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Salesforce Community-Cloud-Consultant Salesforce Certified Community Cloud Consultant (SP25) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers

Select one or more of the following:

A.

Create email templates for the community to be used in the Community

B.

Add discussions on topics that car be published ir the Commit :y

C.

Enable the Service Cloud features to be used in the Community, including knowledge and case

D.

Configure a search for articles and discussions in the Community

E.

Gather branding assets, including images and logo for the Community

Universal Containers build a Community on the Customer Service (Napili) Template. The Salesforce Admin customised a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.

What is the status of the custom Lightning components on the page after the upgrade?

A.

The Lightning components are on the page, but will NOT load until the Community is published.

B.

The Lightning components are NOT on the page, but are available in the Community Builder

C.

The Lightning components are neither on the page nor in the Community Builder

D.

The Lightning components are on the page and load as expected.

You have heard that one way to maximize yourCommunity Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?

A.

Setup >> Community Settings > Enable Setup and Display of Reputation Levels

B.

Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels

C.

Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels

D.

Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels

Universal Containers(UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.

How should a Community Cloud consultant accomplish this task?

Select one ormore of the following:

A.

Use data loader to export contacts and insert as Community users

B.

Use the Data Import Wizard to create users from contacts

C.

Enable Person Accounts and set the accounts as Community users

D.

Use the Salesforce Community user API to create users from contacts

What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:• Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.• A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.• Customer users must be able to collaborate with all Community users.

A.

Create a Sharing Set on the Case object.

B.

Enable Super User access for customer users.

C.

Select the Community User Visibility checkbox.

D.

Set up Delegated Admin access for customer users.

The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.

What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community?

Select one or more of the following:

A.

Tabs + Visualforce Community

B.

Salesforce Sites

C.

Koa or Kokua Community template

D.

Lightning Community

A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution? Choose 2 Answers

Select one or more of the following:

A.

Custom applications

B.

Standard lightning community templates

C.

AppExchange applications

D.

Flows and flow categories

Universal containers has the following requirements for its partner Community

- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep

- The partner account executive is able to see all of the lead records visible to their team

- The partner account sales rep is unable to see the lead records byother account sales reps, account managers, or account executives

- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.

Which two steps should the Salesforce administrator text to fulfil these requirements?

Choose 2 answers

Select one or more of the following:

A.

Enable super user access to contacts for users assigned to the Account sales rep role

B.

Enable super user access in Community Management

C.

Enable super user accessin Community Settings

D.

Enable super user access to contacts for assigned users to the Account manager role

Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?

Choose 3 answers

A.

Any community member can pin a post to the top of the feed

B.

The person who posted the question can select the best answer

C.

The person who answered the question can select the best answer

D.

An authorised user can pin a post to the top ofthe feed

E.

The community moderator can select the best answer

Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g. removing flags) as wellas editing and deleting content to certain members.

Which two things should the Salesforce Admin do to meet this requirement? Choose 2 answers.

A.

Assign the "Moderate Communities Feeds" permission to these members.

B.

Activate a moderation rule for certain members.

C.

Assign the "Moderate Communities Files" permission to these members.

D.

Activate "Allow Members to Flag" for certain members.

A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.

What three things should the Salesforce Admin do to brand this Community using Community Builder? 

Choose 3 answers.

A.

Choose colors for the text and border elements.

B.

Upload the Universal Containers logo image to create a custom color palette.

C.

Apply a color scheme that is appropriate for the template all at once with the color palette.

D.

Submit a URL reference of a site where the color palette will be matchedautomatically.

E.

Adjust the color palette from the Salesforce1 mobile app.

Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?

A.

Users with the Customer Community Login license.

B.

Users with the High-Volume Customer Portal license.

C.

Users with the Customer Community license.

D.

Users with the Customer Community Plus license.

Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amounttotals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses. Which characteristic of this Community will cause display problems when accessed from an Android mobile device?

A.

'API enabled' profile permission

B.

Mobile responsiveness

C.

Community URL access

D.

Rich text styling

Universal Containers wants the Community login page to display its company logo. How can the Salesforce Administrator accomplish this in the Community Workspace?

Select one or more of the following:

A.

Upload a logo image file in Login and Registration

B.

Specify a new Community login page that uses the logo

C.

Reference the logo design token in the CSSeditor page

D.

Use a login Flow component to display a logo splash screen

Which aspect of Reputation can an Administrator configure?

Select one or more of the following:

A.

Disable reputation for specific members in the community by user profile

B.

Select badges for each reputation level froma provided icon library

C.

Add new reputation levels automatically when specified point thresholds are reached

D.

Exclude contributions to records when counting points towards reputation levels

Universal Containers wants to create a Customer Community venue product line with the following requirements:

- Use the customer service template

- Track Community members' login countries

- Display SharePoint documents for the customer

- Display productdocumentation from Adobe Experience Manager

Which three integrations what do Community Cloud consultant need to configure to meet these requirements?

Choose 3 answers

Select one or more of the following:

A.

SharePoint Web Services

B.

Files Connect

C.

CMSConnect

D.

Google Analytics

E.

Salesforce Knowledge

A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rulesare required to accommodate all of the criteria?

A.

5

B.

6

C.

8

D.

18

Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well.How should the Salesforce Admin do this?

A.

Include the partner profile as a member of the Community for customers.

B.

Create Partner users as members in the Customer Community and send login details to the users

C.

Add the Customer community to the Partner Community user profile

D.

Select the Enable Customer Community user option in the Partner contact in Salesforce

During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.

Which two individual actions should the Community Cloud consultant recommend to address this issue?

A.

Build Visualforce pages and apply custom CSS.

B.

Build custom HTML pages according to Marketing specifications.

C.

Implement a custom theme for the Community.

D.

Install a Lightning Bolt template from the AppExchange.

A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members. What is the likely cause of this issue?

Select one or more of the following:

A.

Recommendations need to be created for each member

B.

Members need to have read access tothe recommendations object

C.

Page changes with the recommendations carousel need to be published

D.

The recommendation carousel component needs published to be enabled for the Community

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