SAFe-SASM Scrum SAFe Advanced Scrum Master (SASM) Free Practice Exam Questions (2025 Updated)

Cumulative Flow Diagram (CFD):A CFD is a visual tool used in Kanban and Scrum to show the progress of work items through different stages of the workflow over time.

Arrival and Departure Curves:These curves represent the work items entering (arrival) and leaving (departure) the system.

Growing Distance:If the distance between the arrival and departure curves on the CFD is growing apart, it indicates that work items are taking longer to move through the system.

Lead Time:This term refers to the total time from when a work item is created until it is completed. An increasing distance between the curves means that work items are spending more time in the system, thus increasing the lead time.

SAFe Scrum Master References:

SAFe materials on flow metrics and Kanban principles highlight the importance of monitoring lead time and using CFDs to identify bottlenecks and inefficiencies in the workflow.

Relentless Improvement:This principle is a cornerstone of Agile and SAFe. It encourages teams to continuously seek ways to improve their processes, quality, and performance.

Scrum Master Role:The Scrum Master supports the team by fostering a culture of continuous improvement. This involves facilitating retrospectives, encouraging experimentation, and helping the team reflect on their practices and outcomes.

Taking Responsibility:By promoting relentless improvement, the Scrum Master helps the team take ownership of their actions and outcomes, driving self-management and accountability.

SAFe Scrum Master References:

SAFe emphasizes the role of the Scrum Master in supporting continuous improvement initiatives and helping teams develop a mindset of ongoing learning and development.

Teams that fear conflict exhibit certain characteristics that can hinder their success:

They ignore controversial topics that are critical to team success (B): When teams avoid addressing difficult or controversial issues, they miss out on resolving important problems that could impact their success. Ignoring such topics can lead to unresolved conflicts, misalignment, and suboptimal decision-making.

They fail to tap into all the opinions and perspectives of team members (C): Fear of conflict can prevent team members from voicing their opinions and sharing diverse perspectives. This lack of open communication can result in missed opportunities for innovation and improvement, as well as decisions that do not reflect the collective wisdom of the team.

SAFe Scrum Master References

SAFe Principles: fostering a culture of open communication and collaboration

Release Train Engineer (RTE):

Role:The RTE is a servant leader and coach for the Agile Release Train (ART). They facilitate ART events and processes, assist teams in delivering value, and help manage risks and dependencies.

Interaction with Scrum Master:

Scrum Masters frequently collaborate with the RTE to coordinate cross-team activities and dependencies.

They work together during events like PI Planning, Scrum of Scrums, and Inspect & Adapt (I&A) workshops to ensure alignment and continuous improvement.

The RTE provides support and guidance to Scrum Masters, helping them resolve impediments that affect the ART.

Product Owner (PO):

Role:The Product Owner is responsible for defining and prioritizing the team backlog, ensuring that the team is working on the most valuable tasks.

Interaction with Scrum Master:

Scrum Masters work closely with Product Owners to facilitate effective backlog refinement sessions, ensuring that the backlog items are well-understood and ready for iteration planning.

They support the Product Owner in maintaining a clear and prioritized backlog, helping to communicate the vision and goals to the team.

During iteration planning and reviews, Scrum Masters assist Product Owners in engaging with the team and stakeholders, ensuring that feedback is collected and incorporated.

SAFe Scrum Master References:

Release Train Engineer:

SAFe materials outline the critical role of the RTE in coordinating the ART and supporting Scrum Masters in their efforts to remove impediments and ensure smooth execution of plans.

Scrum Open: Discusses the collaborative relationship between Scrum Masters and RTEs in facilitating ART events and managing dependencies​​.

Product Owner:

The SAFe framework emphasizes the importance of the Scrum Master-Product Owner partnership in driving the delivery of value and maintaining a healthy backlog.

Product Owner Open: Provides insights into how Scrum Masters and Product Owners work together to align on priorities and ensure the team is focused on the right tasks​​.

If a team consistently receives defect reports from production despite thorough testing of each story, the first step to address this issue is to ensure that development and testing environments are equivalent to production. Differences between environments can lead to undetected issues that only surface in the production environment. By aligning these environments, teams can ensure that tests accurately reflect real-world conditions, reducing the likelihood of defects slipping through.

SAFe Scrum Master References

SAFe Principles: ensuring quality by maintaining equivalent environments

SAFe 5.0 framework: best practices for aligning development, testing, and production environments

Communities of Practice (CoPs):CoPs are groups of people who share a common interest in a particular domain or practice and come together to share knowledge, solve problems, and improve their skills.

Improvement Roadmap:When creating an Improvement Roadmap, CoPs provide valuable insights and guidance on best practices, emerging trends, and effective techniques for improving technical practices.

SAFe Scrum Master References:

SAFe recognizes CoPs as a vital resource for fostering continuous learning and improvement within organizations. They provide a platform for practitioners to exchange ideas and elevate their practices.

The fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is a tool used to systematically identify potential root causes of a problem. It helps teams brainstorm and categorize the possible causes of problems to identify root issues.

Problem Statement:Clearly defines the problem at the head of the fishbone diagram.

Categories:Major categories (e.g., methods, materials, equipment, people, environment, etc.) are identified and drawn as "bones" branching off from the main "spine."

Brainstorming:Each category is explored to list possible causes, which are added as smaller bones off the main categories.

Analysis:The team analyzes the diagram to identify which causes are most likely contributing to the problem.

This method helps teams to visually map out and drill down into all possible causes of a problem, leading to more thorough and effective problem-solving.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Problem-Solving Techniques​​.

One of the key responsibilities of a Scrum Master is to help the team stay focused on their Iteration goals. This involves removing any obstacles or impediments that may hinder their progress. By eliminating impediments, the Scrum Master ensures that the team can work more efficiently and effectively, thereby maintaining their focus on achieving the goals set for the iteration.

Steps to eliminate impediments include:

Regularly communicating with the team to identify any obstacles they are facing.

Collaborating with stakeholders and other teams to resolve issues quickly.

Ensuring that any identified impediments are documented and tracked until they are resolved.

Facilitating problem-solving sessions and using techniques such as root cause analysis to address underlying issues.

By proactively removing these barriers, the Scrum Master supports the team in maintaining a steady and uninterrupted workflow, which is crucial for meeting iteration goals.

SAFe Scrum Master References

SAFe Scrum Master Role and Responsibilities

The 2020 Scrum Guide:Scrum Guide 2020

Principles of Lean-Agile Leadership in SAFe: focusing on continuous improvement and supporting the team in overcoming obstacles.

Trust:Trust is the foundation of any highly collaborative team. It enables open communication, risk-taking, and mutual respect, which are essential for effective collaboration.

Collaborative Team Dynamics:In a high-performing team, trust allows team members to rely on each other, share knowledge freely, and work together towards common goals without fear of blame or retribution.

SAFe Scrum Master References:

SAFe underscores the importance of trust in building and maintaining effective Agile teams. Trust fosters a safe environment where team members can collaborate openly and effectively.

The Portfolio Backlog in SAFe contains the larger initiatives, known as Epics. Epics are substantial pieces of work that require analysis, investment, and development effort over multiple Program Increments (PIs). They represent significant business or technical needs that drive the long-term strategy of the organization. These Epics are prioritized and managed in the Portfolio Backlog, where they can be decomposed into smaller, actionable items as they progress through the development process.

SAFe Core Valuesare the fundamental beliefs that guide behaviors and decision-making in SAFe (Scaled Agile Framework). They are critical for fostering a culture that supports Lean-Agile principles.

Transparency:

Definition:Transparency in SAFe means having an open and honest environment where everyone has access to the information they need. It involves making work visible to all stakeholders, sharing risks, and ensuring that everyone understands the status of the work.

Importance:Transparency enables trust across the Agile Release Train (ART) because it ensures that everyone is aware of what is happening, leading to informed decision-making and reducing misunderstandings. It builds a culture of openness and accountability.

SAFe Framework Reference:In SAFe, transparency is crucial for effective collaboration and alignment across teams and stakeholders. It ensures that progress, challenges, and changes are communicated openly, fostering trust and collective problem-solving.

SAFe Scrum Master References:

SAFe training materials emphasize the importance of transparency as a core value that underpins trust and collaboration within and across teams.

The SAFe website and guides detail how transparency is implemented through various practices like visual management, open communication, and regular feedback loops.

Inspect and Adapt (I&A) events occur at both the Team Level and the Value Stream Level in SAFe. At the Team Level, these events allow individual Agile teams to reflect on their performance, identify areas for improvement, and plan actions for the next iteration. At the Value Stream Level, I&A events involve multiple teams working within a Value Stream to review progress, identify systemic issues, and make improvements that benefit the entire Value Stream. These levels ensure that continuous improvement practices are applied both locally within teams and more broadly across the organization.

SAFe Scrum Master References

SAFe 5.0 framework: levels of Inspect and Adapt events

SAFe Principles: continuous improvement at multiple levels of the organization

Achieving Continuous Deployment involves several practices, one of which is decoupling deployment from release. This means that code can be deployed to production continuously and automatically, but it is only released to end-users when it is appropriate. Decoupling these processes allows for more frequent and reliable deployments without affecting the user experience until the features are ready for release. This practice helps in maintaining system stability and enabling faster feedback loops.

SAFe Scrum Master References

SAFe Continuous Delivery Pipeline: practices for Continuous Deployment

SAFe 5.0 framework: decoupling deployment and release for continuous improvement

Creating a buffer state between two states in a Kanban board can help regulate the flow of work and address the varying completion times.

Buffer State Purpose:Acts as a holding area to balance the flow between different stages of work, smoothing out variances in completion times.

Flow Regulation:Ensures that work can continue smoothly without bottlenecks or idle times.

Work In Progress (WIP) Limits:Helps maintain a steady flow by preventing too much work from accumulating in any one state.

This approach aligns with Lean principles of managing flow and reducing variability in processes.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Kanban Systems​​.

Anti-Pattern Explanation:Iteration Planning should not be the first time the team hears about the business intent of the work they are about to start. This should have been communicated earlier through backlog refinement sessions and ongoing interactions with the Product Owner (PO).

Business Intent Communication:The PO should regularly update the team on the business context and intent behind backlog items to ensure alignment and readiness for Iteration Planning.

Impact:Introducing business intent for the first time during Iteration Planning can lead to confusion, inadequate preparation, and a rushed planning session, which undermines the effectiveness of the iteration.

SAFe Scrum Master References:

SAFe emphasizes the importance of continuous backlog refinement and clear communication of business intent to ensure that teams are well-prepared for Iteration Planning.

Large Solution Level in SAFe:This level is designed for enterprises where multiple Agile Release Trains (ARTs) and suppliers collaborate to build and deploy complex solutions that require coordination beyond a single ART.

Purpose:The Large Solution level provides the practices, roles, and artifacts necessary to coordinate the efforts of multiple ARTs:

Solution Train:A structure that manages the delivery of large solutions, aligning the efforts of multiple ARTs.

Solution Management and Solution Architect/Engineer:Roles responsible for defining the solution’s vision, roadmap, and architecture.

Solution Backlog and Solution Kanban:Tools to manage and prioritize work across multiple ARTs.

Coordination:The primary focus is on ensuring that all ARTs are aligned, integrated, and delivering cohesive, high-quality solutions.

SAFe Scrum Master References:

The SAFe framework details the Large Solution level and its role in coordinating the efforts of multiple ARTs to deliver complex, enterprise-level solutions.

One way a Scrum Master can gain the confidence of a stakeholder is by making the process visible. Transparency is a key principle in Agile and SAFe, as it builds trust and ensures that stakeholders are well-informed about the progress, challenges, and successes of the team. By making the process visible through tools like information radiators, progress charts, and regular updates, the Scrum Master can demonstrate accountability, foster open communication, and build stakeholder confidence in the team's ability to deliver value.

SAFe Scrum Master References

SAFe Principles: transparency and visibility

SAFe 5.0 framework: building stakeholder confidence through visible processes