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CIS-APM ServiceNow Certified Implementation Specialist - Application Portfolio Management (APM) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your ServiceNow CIS-APM Certified Implementation Specialist - Application Portfolio Management (APM) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 30 questions

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

A.

Identify your customer’s applications’ underlying technologies.

B.

Identify your customer’s application services.

C.

Produce a horizontal picture of a customer’s business applications.

D.

Create an application inventory.

What is the overall score range that a business application could have?

A.

1 through 100

B.

1 through 10

C.

1 through 10000

D.

1 through 1000

During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?

A.

sn_apm.apm_admin

B.

sn_apm.apm_user

C.

sn_apm.apm_analyst

D.

business_planner

If a customer asks you how ServiceNow’s ServiceMapping application works in order to support APM, how would you explain it?

A.

Identifies all hardware and software CI’s and other dependencies that support that service.

B.

Drills down to provide application services, vulnerabilities and risks.

C.

Creates an API to manage seamless application services.

D.

Provides software entitlements through a top-down approach.

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

A.

Level 2

B.

Level 1

C.

Level 3

D.

Level 4

The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now?

A.

Level 1: Applications Under Management

B.

Level 2: Basic Rationalization

C.

Level 3: Advanced Rationalization

D.

Level 4: Continuously Optimized Portfolio

What information does Hardware Asset Management provide to support decisions about business applications and application services?

A.

Software Lifecycle

B.

Business Capability

C.

Application Capability

D.

Hardware Lifecycle

What is the guiding framework that a project team should use when designing the APM architecture?

A.

Information Technology Infrastructure Library (ITIL)

B.

Project Management Professional (PMP)

C.

Common Services Data Model (CSDM)

D.

Design Implementation Outcomes (DIO)

What relationship type is used to describe a relationship between a business capability and a business application?

A.

Used: Used by

B.

Depends on: Used by

C.

Provides: Provided by

D.

Runs on: Runs

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Total 30 questions
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