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CIS-PPM ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your ServiceNow CIS-PPM Certified Implementation Specialist - Project Portfolio Management (PPM) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 60 questions

Which capability allows users to view variances in a project’s schedule?

A.

Move project

B.

Project Status Report

C.

Compare scheduled baselines

D.

Machine-learning algorithms

This should be updated by an it_pps_admin, so that the stakeholder list will automatically populate when a user creates a demand or project.

A.

Project form.

B.

Stakeholder registry.

C.

Demand form.

D.

Application registry.

Which role can configure the parameters of the demand workbench that is provided with the base system?

A.

All roles.

B.

it_project_manager

C.

it_pps_admin.

D.

business_stakeholder.

Where are CAPEX and OPEX targets set for each fiscal year?

A.

Demand Workbench

B.

Cost Plans

C.

Portfolio Target

D.

Program Workbench

An it_pps_admin user is able to update: (Choose two.)

A.

Budget Periods.

B.

Client Scripts.

C.

Business Rules.

D.

Portfolio Targets.

Which of the following are true regarding how the My Project Space (Project Workspace) handles dynamic content? (Choose two.)

A.

If the project state is On Hold, actual start date and actual end date are displayed.

B.

If the project state is Pending or Open, planned start date and planned end date are displayed.

C.

If the project state is Draft, actual start date and actual end date are displayed.

D.

If the project state is Work in Progress, actual start date and planned end date are displayed.

At a minimum, which role is required to view the summary of a project in the Details tab of Project Workspace?

A.

it_project_manager

B.

itil

C.

it_project_user

D.

it_portfolio_manager

What happens to the expense line after it is processed?

A.

The actual cost is recorded at the portfolio level.

B.

Nothing significant results.

C.

The cost plan closes.

D.

The actual amount incurred becomes part of the cost plan.

What role can configure an idea module, map idea categories to the idea module, and add navigation for the Idea Portal?

A.

Idea admin [idea_admin]

B.

Project manager [it_project_manager]

C.

Idea manager [idea_manager]

D.

Demand manager [it_demand_manager]

Which roles can view reports on resource utilization and availability? (Choose two.)

A.

it_project_portfolio_user

B.

pps_resource

C.

resource_manager

D.

resource_user

The information displayed on Project Workspace is setup in which table?

A.

vtb_card

B.

pm_project

C.

pm_home_page_card

D.

vtb_card_history

What is the default schedule for a project?

A.

8-hour workday (from 8 to 12 and 1 to 5).

B.

8-hour workday (from 9 to 12 and 1 to 6).

C.

9-hour workday (from 8 to 12 and from 1 to 5).

D.

8-hour workday (from 9 to 5).

If the Agile Development 2.0 plugin is activated, an idea can be converted into which of the following task types? (Choose three.)

A.

Story

B.

SAFe epic

C.

Epic

D.

SAFe feature

E.

Project

Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?

A.

Validate Assessment Metrics for Demand

B.

Auto Business Rule for Assessments

C.

Update Demand State

D.

Create OnDemand Assessment

If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? (Choose two.)

A.

Project module

B.

Program Workbench

C.

Portfolio Planning related link

D.

Portfolio Planning Workbench module

A customer requires five (5) teamspaces to support different departments. What should you do?

A.

Enable the teamspace property.

B.

Contact the Account Representative to activate the teamspaces.

C.

Activate via each teamspace plugin.

D.

Use UI Policies and Business Rules to enable teamspaces.

How is a resource group’s capacity derived for resource planning?

A.

Aggregate capacity of all its members.

B.

Stored in Resource_Aggregate_Daily table.

C.

Stored with Group Record.

D.

Stored in Resource_Allocation_Daily table.

In the base system, what is the default number of cards that can be displayed in the project workspace?

A.

200

B.

10

C.

1500

D.

1

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Total 60 questions
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