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Cisco 100-140 Practice Test Questions Answers

Exam Code: 100-140 (Updated 42 Q&As with Explanation)
Exam Name: Cisco Certified Support Technician (CCST) IT Support
Last Update: 24-Aug-2025
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Questions Include:

  • Single Choice: 21 Q&A's
  • Multiple Choice: 5 Q&A's
  • Hotspot: 9 Q&A's
  • Drag Drop: 7 Q&A's

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    All CCST Related Certification Exams

    100-140 Questions and Answers

    Question # 1

    An employee is having problems reaching URLs on the World Wide Web. You examine the addressing configuration for the employee's PC that is shown as follows:

    You have verified that you can open a website on the employee's PC by entering the website's IP address in their browser.

    Which IP address should you ping to determine what the problem is?

    A.

    192.168.1.130

    B.

    192.168.1.1

    C.

    192.168.1.253

    D.

    192.168.1.254

    Question # 2

    A customer purchased a new motherboard for a desktop computer. The customer needs help installing the correct components. The customer sends you a picture of the motherboard, which is shown in the answer area.

    You need to assist the customer in identifying the installation location of three components.

    To answer, move the appropriate components from the list on the left to the correct locations on the right. You may use each component once more than once, or not at all.

    Note: You will receive partial credit for each correct response.

    Question # 3

    You receive an email request for personal information.

    You need to make sure you are working with the right individual to avoid a social engineering attempt.

    Which step should you take?

    A.

    Respond to the email request from the individual to ask them for personal information.

    B.

    Allow the individual to volunteer to share identity information.

    C.

    Use company approved methods to confirm the individual's identity.

    D.

    Share personal account information and ask the individual to confirm it.

    Question # 4

    Your company allows users to use their personal devices while in company meetings. However, the computers must meet the following power management requirements:

    The display must always turn black if the computer has no activity for 15 minutes.

    The computer must always go into low-power mode if it has no activity for 30 minutes.

    The computer must never hibernate.

    You need to configure power management for a user's laptop to meet the requirements.

    Select the correct options in the Power & Sleep settings window show in the answer area.

    Question # 5

    John indicates that he cannot edit the file Test.docx, which is stored on a network shared drive. John can access and edit other files on the shared drive. You review permissions for the file and see the permissions shown in the following screenshot.

    Which change will allow John to access and edit the Test.docx file, while retaining account-level control?

    A.

    Move the file to a different folder on the same shared drive.

    B.

    Modify the NTFS permissions on the file to allow read & execute.

    C.

    Modify the share permissions on the file to give John full control.

    D.

    Tell John to modify the NTFS permissions on the file to allow read & execute.

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