Cisco 820-605 Practice Test Questions Answers
Exam Code: 820-605
(Updated 157 Q&As with Explanation)
Exam Name: Cisco Customer Success Manager
Last Update: 27-Apr-2025
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820-605 Overview
Cisco 820-605 Exam Overview
| Overview | Description |
|---|---|
| Exam Name | Cisco Customer Success Manager (820-605) |
| Certification | Channel Partner Program & Digital Transformation Specialist (CCNA Collaboration) |
| Purpose | Assesses knowledge and skills in enabling digital transformation for customers through Cisco solutions |
| Number of Questions | 60-70 (varies) |
| Duration | 60 minutes |
| Passing Score | Not publicly available (typically around 70%) |
| Language | English |
| Format | Multiple choice (single answer, multiple answer), drag-and-drop, simulations |
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Cisco 820-605 Exam Topics Breakdown
| Topic | Percentage |
|---|---|
| Customer Success Industry | 15% |
| Success Plan Creation | 25% |
| Barrier Management | 25% |
| Customer Success Management | 20% |
| Expand Opportunities and Renewal | 15% |
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