37820X Avaya Midsize Solution Design Exam Free Practice Exam Questions (2025 Updated)
Prepare effectively for your Avaya 37820X Avaya Midsize Solution Design Exam certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
Refer to the Scenario: IT-FAC.
With their new IP Office™, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
For your customer, you have decided to configure an IP Office™ Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
In Powered by Offer, when Is Fallback Twinning to an external device provided?
Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?
What are two reasons to use Voicemail Pro for recording? (Choose two.)
What is the Vantage™ Voice Assistant?
Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
With the Avaya IX™ Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?
You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office™ deployment model would meet the customer requirements?