ChromeOS-Administrator Google Professional ChromeOS Administrator Exam Free Practice Exam Questions (2025 Updated)

Setting upSingle Sign-On (SSO)significantly reduces identity risks by centralizing authentication through a secure, verified identity provider (IdP). This method helps ensure consistent password policies, multi-factor authentication (MFA), and robust security practices. It also minimizes the risk of password reuse and phishing.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Workspace Security Guide, which recommends implementing SSO to manage authentication securely.

"Single Sign-On (SSO) allows users to access multiple applications with a single set of credentials, reducing the risk of identity breaches by centralizing authentication."

SSO enhances security by integrating with trusted IdPs, implementing MFA, and reducing credential exposure across multiple applications.

Objectives:

Strengthen identity and access management (IAM).

Implement secure authentication practices with SSO.

B. Contact the device manufacturer: ChromeOS devices are manufactured by various companies like Acer, HP, Lenovo, etc. Each manufacturer provides its own support channels, including phone, email, or chat support. Customers can contact the manufacturer for hardware-related issues or specific device configurations.

D. File a case through the Customer Care Portal: Google provides a customer care portal where customers can submit support cases online. This portal allows users to describe their issues, attach relevant files, and track the progress of their case.

Why other options are incorrect:

A. Chat support via the Admin console: Chat support is usually available for enterprise customers with Chrome Enterprise Upgrade or Google Workspace, not individual ChromeOS users.

C. File feedback on the device with Alt + Shift + 1: This keyboard shortcut is used to capture screenshots and send feedback to Google, but it doesn't directly open a support case.

E. Send an email to ChromeOS support: While Google has support channels, sending a general email might not be the most efficient way to open a case and get a timely response.

When a Chrome device is reported stolen, the administrator should immediately take action to protect the data and prevent unauthorized access. The most effective step is to disable the device through the Google Admin console. This will prevent anyone from signing in to the device, rendering it unusable.

Here's how to disable a stolen Chrome device:

Sign in to Google Admin console: Use your administrator credentials.

Navigate to Devices: Go to Devices > Chrome > Devices.

Locate the Device: Find the stolen device using its serial number or other identifying information.

Disable the Device: Click on the device and select "Disable."

This will disable the device and prevent anyone from signing in, even if they try to reset the device.

To enroll a previously used device, it must first be wiped to remove any prior user data or configuration. The device must then go through the out-of-box experience (OOBE) as if it were new. During the initial setup screen, pressingCTRL+ALT+Ewill start the enterprise enrollment process.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Guide, which details the steps required for re-enrolling previously used ChromeOS devices.

"To re-enroll a device, perform a factory reset (Powerwash), and during the initial login screen, press CTRL+ALT+E to initiate the enrollment process."

This method ensures that any residual configuration or data from the previous user is completely removed before re-enrollment, ensuring a clean setup.

Objectives:

Enroll used ChromeOS devices.

Maintain consistent device management.

Verified Bootis a core security feature of ChromeOS that ensures the operating system has not been tampered with. During startup, Verified Boot checks the integrity of the OS, and if it detects any unauthorized changes, it will attempt to repair the system by switching to a verified, stable version.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Security Guide, which details the function of Verified Boot in maintaining OS integrity.

"Verified Boot ensures that the firmware and OS on ChromeOS devices are intact and have not been modified or compromised."

This feature is crucial for protecting against malware or unauthorized modifications, thereby maintaining a secure and stable operating environment.

Objectives:

Maintain OS integrity through verified boot processes.

Protect ChromeOS devices from tampering and malware.

The most efficient way to find users who are using a specific app is to navigate toDevices > Chrome > Reportsand utilize the"Apps and Extension"report. This report lists all apps being used within the domain and allows you to filter the results to find the specific app and see associated devices.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Reporting Guide, which highlights using the Apps and Extensions report for tracking app usage.

"To identify users of a specific app, go to Devices > Chrome > Reports and select 'Apps and Extensions' to generate a list of devices using the specified application."

This method is the quickest and most organized way to gather usage data, especially when time-sensitive security issues arise.

Objectives:

Track app usage efficiently.

Identify devices using potentially compromised apps.

To allow seamless SSO across Chrome devices and SAML-enabled web applications, you shouldenable SAML-based Single Sign-On (SSO) for Chrome devicesand configureSingle Sign-On Cookie Behavior. This ensures that once users log in via SAML, they will not be prompted to re-authenticate when accessing SAML-integrated applications.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Workspace SSO Configuration Guide, which explains how enabling SSO cookie behavior maintains authenticated sessions across multiple applications.

"Configure SAML-based SSO for Chrome devices and enable Single Sign-On Cookie Behavior to maintain authenticated sessions when accessing SAML-based applications."

This setup reduces the need for multiple logins, providing a seamless user experience while maintaining secure authentication.

Objectives:

Enable seamless SAML-based SSO on ChromeOS.

Reduce multiple login prompts for users.

In regular user mode on a ChromeOS device, pressingCtrl + Alt + topens the crosh shell (Chrome OS developer shell), a command-line interface. From there, you can execute various commands, includingpingto test network connectivity.

Other options are incorrectbecause they either have no assigned function or trigger different actions in ChromeOS.

ChromeOS Flex allows the organization to repurpose existing devices by installing a lightweight version of ChromeOS on them. This provides a secure and familiar environment while they await the delivery of new Chromebooks. Here's why it's the best choice:

Security:ChromeOS Flex inherits the security features of ChromeOS, such as sandboxing, verified boot, and automatic updates, mitigating the risks associated with the previous operating system.

Quick Deployment:ChromeOS Flex can be easily installed on existing hardware using a USB drive, minimizing downtime and allowing employees to continue working.

Familiar Interface:The user interface of ChromeOS Flex is similar to ChromeOS, ensuring a smooth transition for employees.

Option A is incorrectbecause the ChromeOS Readiness Guide is a resource for planning migration, not an immediate security solution.

Option B is incorrectbecause while ChromeOS Managed Browser enhances security within a browser, it doesn't address vulnerabilities in the underlying operating system.

Option C is incorrectbecause ChromeOS Bytes is a blog, not a software solution.

This approach balances access to new features with controlled testing. Here's how it works:

Stable Channel:Most devices receive automatic updates on the Stable channel, ensuring security and stability for the majority of users.

Beta Channel:IT staff use the Beta channel to access updates earlier, allowing them to identify and address potential issues before they affect the entire organization.

Evaluation and Adaptation:IT staff can test compatibility, adjust configurations, and prepare for broader deployment based on their experience with the Beta channel.

Option B is incorrectbecause disabling auto-updates compromises security and delays access to new features.

Option C is incorrectbecause while a small beta group is useful, it might not be enough to cover all potential issues.

Option D is incorrectbecause the LTS channel focuses on stability, not early access to new features.

Power on or reboot the Chromebook.

Watch for the Chrome logo animation.This is the key moment to trigger enterprise enrollment.

Press Ctrl+Alt+E simultaneously.This keyboard shortcut interrupts the normal boot process and redirects the Chromebook to the enterprise enrollment screen.

Follow the on-screen instructions.You'll be prompted to enter information such as the domain name of the organization and enrollment credentials.

Why this is the correct method:

Enterprise Enrollment Timing:The Ctrl+Alt+E shortcut is specifically designed to be used during the bootup sequence, before any user profile is loaded. This ensures the device is enrolled in the organization's management system from the start.

Alternative Options:The other options mentioned are incorrect:

B (Sign in with credentials):This assumes the device is already enrolled and is used for regular user login.

C (Ctrl+Alt+F):This shortcut is used for accessing the ChromeOS developer shell (Crosh) and is not related to enrollment.

D (Ctrl+Alt+E at login):While technically possible to enroll at the login screen, it's not the recommended method as it might not apply settings correctly to all user profiles.

You must wipe a device before enrolling it if it was previouslyenrolled in a different domainor if it has beensigned in to by a user. Wiping ensures that no residual data or management configurations from the previous organization interfere with the new enrollment.

Verified Answer from Official Source:

The correct answers are verified from theChromeOS Enrollment and Management Guide, which specifies that previously enrolled or signed-in devices must be reset to ensure a clean setup.

"If a ChromeOS device has been previously enrolled in another domain or signed in to before enrollment, perform a factory reset to ensure a fresh start."

This process helps eliminate any conflicting configurations or data that could affect the device's functionality under the new management domain.

Objectives:

Properly re-enroll previously used ChromeOS devices.

Ensure device compliance with the new organizational policies.

This is the most efficient method as it applies the setting to all devices within the organizational unit (OU) through a single policy change in the Admin console.

The other options are less efficient:

Corporate policy:Relies on user compliance and is difficult to enforce.

Chrome Remote Desktop:Requires manual intervention for each device.

Custom app:Adds complexity and potential security risks.

To ensure ChromeOS devices automatically connect to a specific wireless network upon initial power-on at a remote location, follow these steps in the Google Admin console:

Navigate toDevice Management>Chrome Management>Networks.

Add the Wi-Fi network credentials (SSID and password) to the list of networks.

Set the network configuration to applyBy Device. This ensures that the credentials are pushed to the device itself, not tied to a specific user.

When the devices are powered on at the remote location, they will automatically detect and connect to the configured Wi-Fi network without requiring any manual intervention from the user.

Option B (Zero-Touch Enrollment) simplifies the initial setup process but doesn't automatically configure Wi-Fi.

Options C and D are incorrect because applying network settings by user won't ensure automatic connection on first boot before any user logs in.

The "Deprovision" command is specifically designed to remove a ChromeOS device from management policy updates. This means the device will no longer receive updates, configurations, or restrictions pushed from the Google Admin console.

Here's what happens when you deprovision a device:

Policy Removal: All enterprise policies and configurations are removed from the device.

Management Removal: The device is disassociated from the Google Admin console and no longer considered managed.

Data Wipe (Optional): You can choose to wipe the device's data during deprovisioning to ensure no company data remains.

Other options like "Reset," "Disable," or "Powerwash" may have different effects:

Reset: Resets the device to factory settings but might not remove management if not done through the Admin console.

Disable: Prevents the user from signing in but doesn't remove policies or management.

Powerwash: Factory resets the device, removing all user data and configurations, including management.

Go to the Google Admin console.

Navigate to "Device Management" > "Chrome Management" > "User & browser settings".

Find the section for "Managed Guest Session".

Locate the setting for "Terms of Service".

Upload your "Terms of Service" document in plain text format.

This will present your Terms of Service to users when they log in as a guest on any managed ChromeOS device.

Why other options are incorrect:

A. Chrome Verified Access:This is for controlling access to corporate resources, not displaying terms of service.

C. Wallpaper:Using the wallpaper to display terms of service is not practical or user-friendly.

D. Custom avatar:The avatar is for user personalization and not related to terms of service.

To ensure that devices are restarted to apply updates efficiently, use the"Force relaunch after a period"setting withinUser and Browser Settingsunder Chrome Updates. This setting will automatically prompt users to restart their devices after the specified period.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Update Management Guide, which recommends configuring relaunch notifications to enforce updates.

"To ensure timely application of updates, set 'Relaunch Notifications' to 'Force relaunch after a period' within User and Browser Settings."

This automated method reduces manual effort and guarantees that updates are applied promptly across the fleet.

Objectives:

Enforce device updates efficiently.

Utilize automated relaunch policies for ChromeOS devices.

To enableZero-Touch Enrollment (ZTE)for ChromeOS devices, an administrator must firstcreate a pre-provisioning token. This token allows devices to automatically enroll when they are first powered on and connected to the internet. The pre-provisioning token links the device to the correct organization and management policies.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Zero-Touch Enrollment Guide, which outlines the process of setting up pre-provisioning tokens for automated enrollment.

"To set up Zero-Touch Enrollment, generate a pre-provisioning token in the Admin console and configure it with the device provider."

Creating the token ensures that new devices are automatically configured and enrolled without manual intervention, saving time during mass deployments.

Objectives:

Automate ChromeOS device enrollment.

Simplify large-scale deployments.

Verified Access requires a Chrome extension to communicate with the Verified Access API. While Google doesn't directly provide this extension, it offers detailed documentation and resources through the Verified Access API. Independent software vendors (ISVs) can use these resources to develop and provide compatible extensions.

Option A is incorrectbecause Google Play Store is for Android apps, not Chrome extensions.

Option C is incorrectbecause while ISVs might offer extensions, it's not the sole source. Google's documentation is essential.

Option D is incorrectbecause API keys are for authentication, not the extension itself.