ITIL-4-Foundation ITIL 4 Foundation Exam Free Practice Exam Questions (2025 Updated)
Prepare effectively for your ITIL ITIL-4-Foundation ITIL 4 Foundation Exam certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.
What is defined as a change of state that has significance for the management of an IT service?
Which practice makes use of methods from Lean. Agile and DevOps?
Which phase of problem management includes analysing incidents to look for patterns and trends?
Which value chain activity ensures a shared understanding of the current status and required direction for all products and services?
Which practice improves customer and user satisfaction by reducing the negative impact of service interruptions?
Which practice uses technologies such as intelligent telephony systems, a knowledge base and monitoring tools?
Which two statements about the guiding principles are CORRECT?
1.The guiding principles support continual improvement
2.Each guiding principle applies to a selection of the available stakeholder groups
3.Organizations should decide which one of the guiding principles is relevant to them
4.Organizations should consider how the guiding principles interact with each other
In which case would a problem be logged?
What can be described as an operating model for the creating and management of products and services?
What role would be MOST suitable for someone with tots of experience working in IT and business roles?
They also have experience of managing relationships with various stakeholders, including suppliers and business managers.
Which guiding principle leads to a faster response to customer needs by timeboxing activities and learning from the outputs of previous activities?
Which statement about value creating activities is CORRECT?
