PEGAPCBA87V1 Pegasystems Pega Certified Business Architect (PCBA) 87V1 Free Practice Exam Questions (2025 Updated)

 it suspends the parent case processing until the child cases are resolved, as per the requirement. The Wait step can be configured to pause the parent case until all child cases are resolved. This way, the parent case ensures that all child cases are completed before proceeding. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)

The Repair phase can be implemented as a child case because it represents work that is performed by a third party and can be processed in parallel with other phases. A child case also allows for different reporting options and time frames for the repair work. The other phases are part of the main business process and should be implemented as steps or stages in the top-level case. References: https://academy.pega.com/topic/child-cases/v1

A user story is a concise description of a feature or functionality that a user wants to achieve in an application. A good user story has three characteristics: it can be tested, it reflects the business value the client receives, and it is easy to understand. It can be tested means that the user story has clear and measurable acceptance criteria that verify whether it meets the user’s expectations. It reflects the business value the client receives means that the user story explains why the feature or functionality is important or beneficial for the user or the business outcome. It is easy to understand means that the user story uses simple and consistent language that avoids technical jargon or ambiguity. References: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81

To identify duplicate maintenance requests from the same address, you need to configure the apartment address and the tenant name as basic conditions on the Search duplicate cases step. Basic conditions are fields that must match exactly for cases to be considered duplicates. The request type is not relevant for identifying duplicates, and weighted conditions are used for fields that may have similar but not exact values. References: https://docs-previous.pega.com/case-management/87/searching-duplicate-cases

These answers are correct because they achieve the behavior of creating a case ID only when the customer chooses to make changes to their membership. Temporary cases are cases that are not stored in the database until a Persist case step is reached in the case life cycle. This way, the case can be abandoned without creating any records or consuming any resources. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 4: Case Design)

To inform a user by email when an assignment is added to the user’s worklist, you need to configure the case type to send assignment notifications to assigned users. This option enables email notifications for all assignments in the case type. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/case-management/87/sending-email-notifications

To guide users through an application form without requiring user training, you can add an instruction to the assignment that explains what users need to do in that step of the case life cycle. The instruction can provide helpful tips, examples, or links to more information. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/case-management/87/adding-instructions-assignments

These two situations require a data type. A data type is a reusable component that defines the structure and behavior of a set of data in your application. You can use data types to access and write data from and to external systems of record, such as databases or web services. You can also use data types to populate fields with values from your application data, such as drop-down lists or radio buttons. References: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/creating-data-types

To satisfy this requirement, you need to create a service level that specifies both A and B options. A service level is a rule that defines time intervals and actions for completing an assignment or resolving a case. A service level has two components: goal and deadline. The goal defines when an assignment or case should be completed ideally, while the deadline defines when an assignment or case must be completed at latest. You can also configure actions to perform at each component, such as sending notifications, escalating urgency, etc. References: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-service-levels

Pega Mobile Preview is a feature that allows you to view and interact with your Pega application on a mobile device without installing the app. It helps you to test the user interface and functionality of your app on different devices and screen sizes. References: https://community.pega.com/knowledgebase/articles/pega-mobile/86/using-pega-mobile-preview

The project delivery leader is responsible for managing the project scope, timeline, budget, and quality. They also communicate with the stakeholders and sponsors to align expectations and resolve issues. If the scope of the project exceeds the original estimates, the project delivery leader should be contacted to verify the project plan and manage expectations for the release schedule. References: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81

it allows the parent case to continue before the child cases resolve, as per the requirement. The Wait step can be configured to resume the parent case when a specific status is reached in the child cases, such as payment pending review. This way, the parent case does not have to wait for the child cases to be fully resolved. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)

To meet the requirement that all claims must be resolved within 30 days, you need to configure a service level on the case type. A service level on the case type defines a goal and deadline for resolving a case. You can also define actions to take when a case reaches or exceeds its goal or deadline, such as sending an email notification or escalating the urgency. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/case-management/87/defining-service-levels-case-types

You can use a list or an interactive chart to present insight data on the Explore Data landing page. A list displays the data in a tabular format, while an interactive chart displays the data in a graphical format, such as a pie chart or a bar chart. You can also filter, sort, group, and drill down the data in both types of visualizations. References: https://community.pega.com/knowledgebase/articles/reporting/86/viewing-insights-explore-data-landing-page

To satisfy this security requirement, you need to create a new Analyst role with the required access. A role defines a set of permissions that grant access to specific features and functions in an application. You can create a new role by copying an existing role and modifying its permissions as needed. You can also assign multiple roles to a user or a group of users to grant them combined access. References: https://community.pega.com/knowledgebase/articles/security/86/managing-roles

To configure the requirement that a customer can update an address at any point during case processing, you need to add a case-wide optional action to the workflow that performs the address change process. A case-wide optional action is an action that users can invoke at any time during the case life cycle. The address change process can be a series of steps that include submitting the new address, verifying it, and confirming it. The other options are either incorrect or irrelevant for this requirement. References: https://academy.pega.com/topic/optional-actions/v1