C_C4H62_2408 SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud Free Practice Exam Questions (2025 Updated)

Dataflows in SAP Customer Data Cloud allow you to integrate and process data from various sources and targets. The following components can be added to dataflows:

A. Datasource: Represents the source of data, such as an S3 bucket, database, or API.

B. Datatarget: Represents the destination where processed data will be written, such as SAP Customer Data Cloud accounts or external systems.

C. File: Used for file-related operations, such as reading, writing, decrypting, compressing, or uncompressing files.

The other options are incorrect:

D. Social: Social components are not part of dataflow configurations. They are used for social identity integrations.

E. Field: Fields are attributes within data schemas and are not standalone components in dataflows.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Dataflows Overview.

Dataflow Components.

To add a new custom field to the accounts schema in SAP Customer Data Cloud, you can use the following methods:

A. Use the REST API and call the accounts.setSchema endpoint: This allows you to programmatically update the schema by defining the new field in a JSON payload.

C. Use the schema editor in the admin console: The schema editor provides a user-friendly interface for adding, modifying, or deleting fields in the schema.

The other options are incorrect:

B. Upload the new structure using a JSON file via the console: This is not a supported method for updating the schema.

D. Contact the SAP support team to request the field be added: Schema updates are self-service and do not require SAP support intervention.

SAP Customer Data Cloud References:

API Reference - accounts.setSchema.

Schema Editor Guide.

To add dynamic data to a consent record in SAP Customer Data Cloud, the following methods are recommended:

A. Custom field: Custom fields allow you to store additional, dynamic data specific to the consent record. This is useful for capturing unique attributes or metadata related to the consent.

B. Tags: Tags can be used to categorize or label consent records dynamically. They provide flexibility in organizing and retrieving consent data based on predefined criteria.

The other options are incorrect:

C. Entitlements: Entitlements are not used for adding dynamic data to consent records. They are typically associated with user permissions or access rights.

D. Header: Headers are not a mechanism for adding dynamic data to consent records. They are part of API requests or responses.

SAP Customer Data Cloud References:

Consent Management Overview.

Custom Fields and Tags in Consent Records.

In an OpenID Connect (OIDC) implementation, the/userinfoendpointis responsible for returning claims about the authenticated user. After the user has been authenticated and an access token has been issued, the client application can use this token to query the/userinfoendpoint to retrieve additional user information, such as name, email, and other profile details.

Option A: Incorrect. The/introspectendpoint is used to validate the status of a token (e.g., whether it is active or expired), not to return user claims.

Option B: Incorrect. The/authorizeendpoint is used to initiate the authentication process, not to return user claims.

Option C: Correct. The/userinfoendpoint is specifically designed to return claims about the authenticated user.

Option D: Incorrect. The/tokenendpoint is used to exchange an authorization code for tokens (e.g., access token, ID token), not to return user claims.

References:

OpenID Connect Core Specification

SAP Customer Data Cloud - OIDC Endpoints

To retrieve users who have subscribed to the "Fitness Newsletter" from email accounts, you need to query theemailAccountstable and filter based on the subscription status. The correct query is:

D:SELECT * FROM emailAccounts WHERE subscriptions.<Fitness>.email.isSubscribed=trueThis query checks if the user is subscribed (isSubscribed=true) to the "Fitness" newsletter specifically for email accounts.

The other options are incorrect:

A:hasFullAccount=trueis unnecessary because the query is focused on email accounts, not full accounts.

B: AddinghasFullAccount=trueis redundant and incorrect for this use case.

C: QueryingfullAccountsis irrelevant because the requirement specifies retrieving users fromemail accounts, not full accounts.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Query Language.

Subscription Management.

To achieve a unified database for three websites without seamless login (SSO) between them, you should configureone site group with SSO disabledand useone segmentto unify the data across all sites.

Option A: Incorrect. Enabling SSO would allow seamless login between the sites, which contradicts the requirement.

Option B: Correct. Disabling SSO ensures that users cannot log in seamlessly across the sites, while using one segment allows all sites to share a unified database.

Option C: Incorrect. Using two site groups complicates the setup unnecessarily and does not align with the requirement for a unified database.

Option D: Incorrect. Enabling SSO would allow seamless login, which is not desired in this scenario.

References:

SAP Customer Data Cloud - Site Groups and Segments

SSO Configuration in Site Groups

The error occurs because thepluginViewIDparameter is missing when calling thegigya.accounts.switchScreenmethod. This parameter specifies the ID of theGigyaPluginViewinstance that renders the screen.

A: Adding thepluginViewIDparameter ensures that the method knows whichGigyaPluginViewinstance to use for displaying the screen.

B: ThecontainerIDparameter is used for specifying the HTML container in web-based implementations, not in mobile apps.

C: ThecIDparameter is not a valid parameter for theswitchScreenmethod.

D: ThedivIDparameter is also irrelevant in mobile app contexts, as it pertains to web-based implementations.

SAP Customer Data Cloud References:

GigyaPluginView Documentation.

Switching Screens in Mobile Apps.

To retrieve subscription and email account data from SAP Customer Data Cloud, you can use the following API calls:

accounts.getLiteToken: This generates a lightweight token for the user, which is required for certain operations.

accounts.getAccountInfo: This retrieves detailed account information, including subscription and email-related data.

Option A: Correct. Combiningaccounts.getLiteTokenwithaccounts.getAccountInfoallows you to authenticate the user and retrieve their account details, including subscriptions and email data.

Option B: Incorrect. Whileaccounts.registercreates a new account, it does not retrieve existing account data like subscriptions or email information.

Option C: Incorrect. Usingaccounts.getLiteTokenandaccounts.registertogether does not make sense becauseregisteris for creating accounts, not retrieving data.

Option D: Incorrect.accounts.loginauthenticates the user but does not directly retrieve subscription or email data. You would still need to callaccounts.getAccountInfoafterward.

References:

SAP Customer Data Cloud - Accounts API

getAccountInfo Documentation

In theSites -> Site Settingssection of SAP Customer Data Cloud, you can configure the following:

C. Default Web and mobile screen-sets: Screen-sets define the user interface elements (e.g., login, registration, profile update) for web and mobile applications. You can set default screen-sets for your site.

D. CNAME: A CNAME record allows you to map a custom domain to your SAP Customer Data Cloud site. This is essential for branding purposes and ensures that your site uses your domain instead of the default SAP domain.

The other options are incorrect:

A. Email templates: Email templates are configured separately under thePoliciessection, not in Site Settings.

B. Custom API domain: Custom API domains are configured at the account level, not in Site Settings.

SAP Customer Data Cloud References:

Site Settings Configuration.

Screen-Sets Overview.

Custom Domains and CNAME.

The recommended approach to design afamily-relationship modelin SAP Customer Data Cloud is to use thefamily account group model. This allows you to group multiple user accounts under a single family account, enabling shared access and management of resources.

Option A: Incorrect. Setting up a family account data store schema is not a standard feature in SAP Customer Data Cloud and would require significant customization.

Option B: Incorrect. Using the profile custom data functionality is not suitable for modeling relationships between accounts. It is better suited for storing additional attributes for individual users.

Option C: Incorrect. Standard profile fields are insufficient for modeling complex relationships like family accounts.

Option D: Correct. Thefamily account group modelis specifically designed to represent relationships between accounts, such as parent-child or shared family memberships.

References:

SAP Customer Data Cloud - Family Account Groups

Account Group Models

In SAP Customer Data Cloud, webhooks can be configured for specific events to trigger notifications to external systems. The following events are supported and can be configured in the Console:

Account registered: Triggered when a new account is created.

Consent granted: Triggered when a user grants consent for data usage.

Account verified: Triggered when an account is successfully verified (e.g., email verification).

The other options are not valid:

C. Account deleted: This event is not supported for webhook configuration in SAP Customer Data Cloud.

E. Subscription updated: While subscription-related events may exist, they are not part of the standard webhook events for SAP Customer Data Cloud.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Webhooks Configuration.

Supported Webhook Events.

The accounts database in SAP Customer Data Cloud is segmented into the following components:

A. Profile Data: Contains user profile information, such as name, email, and social identities.

Custom Data: Stores additional custom attributes defined by the organization.

System Data: Includes system-managed fields, such as timestamps and internal identifiers.

The other options are incorrect:

B. Profile Data, Preferences, Data Store: Preferences and Data Store are not segments of the accounts database.

C. Identities, Custom Data, Data Store: Identities are part of the Profile Data segment, not a separate segment.

D. Registration Data, Preferences, System Data: Registration Data and Preferences are not valid segments of the accounts database.

SAP Customer Data Cloud References:

Accounts Database Segments.

Data Store Overview.

To ensure all subscriptions are mandatory during a marketing campaign, the best approach is tocheck the required flagfor the subscription. This ensures that users must subscribe to the service or communication before proceeding.

Option A: Correct. Checking the required flag makes the subscription mandatory, ensuring that all users are subscribed.

Option B: Incorrect. Activating email verification ensures that the user's email is valid but does not guarantee subscription.

Option C: Incorrect. Activating double opt-in requires users to confirm their subscription via email, which may result in some users not completing the process.

Option D: Incorrect. Setting the reconsent cut-off date to today forces users to reconsent but does not ensure all users are subscribed immediately.

References:

SAP Customer Data Cloud - Subscription Settings

Managing Subscriptions

When executing anaccounts.searchquery via REST API, the response includes anidentitiesarray. This array contains information about thesocial identitiesassociatedwith the user. Each identity represents a social provider (e.g., Facebook, Google) linked to the user's account.

The other options are incorrect:

B. The UIDs belonging to the user: UIDs are not stored in theidentitiesarray; they are part of the main account object.

C. Custom data fields: Custom data fields are stored separately and are not part of theidentitiesarray.

D. Login identifiers (including custom identifiers) of the user: Login identifiers are stored in the main account object, not in theidentitiesarray.

SAP Customer Data Cloud References:

API Reference - accounts.search.

Understanding Identities.

When setting up SAP Customer Data Cloud as a SAML Identity Provider (IdP), two key pages are required: theAssertion pageand theProxy page.

Assertion Page: This page is responsible for generating and sending the SAML assertion to the Service Provider (SP). It contains the logic to construct the SAML response, including user attributes and authentication status.

Proxy Page: The Proxy page acts as an intermediary between the SP and the IdP. It handles the redirection of users during the SAML flow and ensures that the SAML request and response are properly processed.

Option C: Incorrect. The Error page is optional and is used to display error messages. It is not a key page required for the setup.

Option D: Incorrect. The Consent page is used for obtaining user consent for data sharing and is not directly related to the SAML setup.

References:

SAP Customer Data Cloud - SAML Configuration

SAML Protocol Overview

To check the session status in theiOS Swift SDK, you should use thegigya.isSessionAlive()method. This method determines whether the current session is active and valid.

Option A: Correct. Thegigya.isSessionAlive()method checks if the session is still valid by verifying the session token and its expiration time.

Option B: Incorrect. Thegigya.isLoggedIn()method checks if the user is logged in but does not verify the session's validity.

Option C: Incorrect.gigya.sessionExpirationTimestampprovides the timestamp of when the session expires but does not actively check the session status.

Option D: Incorrect.gigya.sharedInstance().sessionExpirationTimestampis similar to Option C and only provides the expiration timestamp without verifying the session.

References:

SAP Customer Data Cloud - iOS SDK

Session Management in iOS SDK

To mark an account as successfully transferred in SAP Customer Data Cloud after updating an external database, you need to update the account's status using theaccounts.setAccountInfoAPI. This API allows you to modify account attributes, such as marking the account as transferred.

Option A:accounts.setSchemais used to define or modify the schema of account objects, not to update individual account data.

Option B & C:accounts.webhooks.setis not a valid API endpoint in SAP Customer Data Cloud.

Option D:accounts.setAccountInfois the correct API to use, as it allows you to update account attributes using the UID from the notification and a valid bearer token for authentication.

SAP Customer Data Cloud References:

API Reference - accounts.setAccountInfo.

Webhooks Integration Guide.

The SAP Customer Identity and Access Management (CIAM) for the B2B module includes additional features tailored for business-to-business use cases. These features include:

B. Delegated Administration: This feature allows designated users within an organization to manage specific aspects of their organization's accounts and users without requiring full administrative access. It is particularly useful in B2B scenarios where hierarchical management is required.

C. Nested Organization Management: This feature supports complex organizational hierarchies by enabling nested structures, such as parent-child relationships between organizations. It allows businesses to model their organizational structure accurately.

The other options are incorrect:

A. Identity Access Management: While this is a core feature of SAP CIAM, it is not specific to the B2B module.

D. Identity Lifecycle Management: This is also a general feature of SAP CIAM and not unique to the B2B module.

SAP Customer Data Cloud References:

SAP Customer Identity - B2B Features.

Delegated Administration Overview.

Nested Organization Management.

To retrieve a list of permissions for the currently logged-in customer in SAP CIAM for B2B, the correct API call isgigya.accounts.b2b.getOrganizationInfo(). This API call provides detailed information about the organization associated with the logged-in user, including their permissions and roles within the organization.

Option A: Correct. Thegigya.accounts.b2b.getOrganizationInfo()API call returns information about the organization, including the permissions and roles of the logged-in user.

Option B: Incorrect. Thegigya.accounts.getJWT()API call generates a JSON Web Token (JWT) for the user but does not provide information about their permissions.

Option C: Incorrect. Thegigya.accounts.getAccountInfo()API call retrieves general account information for the user. While it supports additional parameters likeinclude, it does not specifically return permissions related to B2B organizations.

Option D: Incorrect. Thegigya.accounts.b2b.auth.getAssets()API call is used to retrieve assets assigned to a user or organization but does not directly return permissions.

References:

SAP CIAM for B2B - getOrganizationInfo API

CIAM for B2B Web SDK Documentation