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C_FSM_2211 SAP Certified Application Associate - SAP Field Service Management Free Practice Exam Questions (2025 Updated)

Prepare effectively for your SAP C_FSM_2211 SAP Certified Application Associate - SAP Field Service Management certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 124 questions

What are the approval statuses in Time & Material journal? Note: There are 3 correct answers to this question.

A.

Pending

B.

Accepted

C.

Declined

D.

Approved

E.

Revoked

Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

A.

A report that references 21 different DTOs

B.

A service call summary for the week that returns 1000 records

C.

A nightly activity list report generated via business rules that executes in 250 seconds

D.

A spare parts list that has 1500 pages

What is correct regarding user permissions? Note: There are 2 correct answers to this question.

A.

Users are assigned to user groups

B.

User groups are assigned to permissions

C.

Permissions are assigned to user groups

D.

Users are assigned to permissions

As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

A.

You apply company-level settings to all databases.

B.

You apply company-level settings to a specific database.

C.

You apply account-level settings to all databases.

D.

You apply account-level settings to a specific database.

Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

A.

Work time

B.

Quotation

C.

Efforts

D.

Mileage

E.

Expenses

What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.

A.

Read

B.

Create

C.

Update

D.

Delete

What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

A.

Use Pre-assembled Reports

B.

Import Report Templates

C.

Use Pre-assembled queries

D.

Import Queries

Which statement best describes the possibility to export offline data from the mobile app?

A.

Offline data can be exported as soon as you have access to the mobile app.

B.

Offline data can be exported from the mobile app with administrator authorization.

C.

Offline data remains encrypted on the device and CANNOT be exported from the mobile app.

D.

Offline data can be exported from the mobile app with technician authorization.

Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.

A.

In-house repair

B.

Contact center

C.

Self-service

D.

Service fulfillment

What needs to be done to create a moment set? Note: There are 3 correct answers to this question.

A.

Setup Business rule

B.

Create Moment set

C.

Create Item and assign it

D.

Create Moment

E.

Create and assign QR code

What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are 3 correct answers to this question.

A.

Released

B.

Ready to Plan

C.

Cancelled

D.

Technically Complete

E.

Planned

As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.

A.

Standard Checkout

B.

Save Efforts

C.

Complete Smartform

D.

Group Checkout

What statements are correct regarding company types? Choose the correct answer.

A.

Usage of ERP Master data in ERP scenario

B.

Reserved material as organization of parts for a particular activity and reservation of stock

C.

Inventory Management can be used in standalone scenarios

D.

Define value mapping for product types

What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

A.

Use pre-assembled queries.

B.

Modify an existing query or create a new query.

C.

Import queries.

D.

Use pre-assembled reports.

For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

A.

Time and Material journal

B.

Service call

C.

Activity

D.

Service contract

What is one of the main use cases for a Smartform?

A.

Generate a list of service team availability.

B.

Capture customer feedback.

C.

Provide a script for service execution

D.

Provide smart progress feedback to the dispatcher.

What object corresponds to the service call in ERP? Choose the correct answer

A.

Service Contract

B.

Quotation

C.

Sales Order

D.

Service Order

What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.

A.

Select a Template

B.

Select whether is mandatory

C.

Select a linked object

D.

Select a record from the linked object

Which of the following are valid statuses for Smartform?

A.

New, Editing, Archived

B.

New, Editing, Released

C.

Editing, Deactivated, Released

D.

Editing, Translation, Closed

For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note: There are 2 correct answers to this question.

A.

When you need to set up a meeting with the customer

B.

When you need to record a problem for the customer

C.

When you need to plan an appointment at the customer

D.

When you need to send an engineer to the customer

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Total 124 questions
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