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SHRM-SCP SHRM Senior Certified Professional Free Practice Exam Questions (2025 Updated)

Prepare effectively for your SHRM SHRM-SCP SHRM Senior Certified Professional certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 134 questions

In one of the warehouses of a retail company, several international employees complain to HR that the warehouse manager has forbidden them from speaking in their native language in the workplace. The HR manager speaks with the warehouse manager, who says there have been several reports that the international employees only interact with each other and they have difficulty conversing with the local employees due to language barriers. The HR manager also learns that the international employees can speak the primary language used in the company well enough to understand instructions from their supervisors. Fortunately, there have been no incidents of safety issues where language has been a barrier between local and international employees. However, senior management believes there is a lack of rapport between local and international employees and instructs the HR manager to resolve the issue.

Senior management asks the HR manager to investigate whether other warehouse locations face similar issues between local and international employees. Which approach should the HR manager take to gather the most accurate information?

A.

Request that employees at all warehouse locations take a survey about their relationships with co-workers.

B.

Conduct a virtual focus group with a representative number of warehouse employees across the country.

C.

Review safety incident logs in warehouses with the most diversity in the languages spoken.

D.

Host a meeting for employees to publicly raise concerns about language barriers in the workplace.

An HR director is preparing to meet with the company president because one of the top executives has been accused of gross misconduct. Which is the best recommendation the HR director can give the president to ensure a complete and credible investigation process?

A.

Engage a third-party resource to conduct the investigation.

B.

Follow the company's standard procedure for conducting investigations.

C.

Contact the appropriate governmental authority.

D.

Suggest the president speak with the executive before proceeding.

Which is a characteristic of an HRIS program that improves the value of an organization's data?

A.

Data storage procedures that encourage knowledge workers to retain data on an individual basis

B.

Data that supports decision-making through the sharing of information

C.

Data that can be shared and is widely accessible without many restrictions

D.

Data management procedures that prevent the editing, adjusting, and adding of information

Which best describes a conflict in the workplace?

A.

Social conflict includes disagreement between peers such as competition.

B.

Horizontal strain is when negotiations have failed between the union and management.

C.

Intraorganizational conflict involves a formal dispute such as litigation.

D.

Subjective conflict cannot result in more than one solution.

An organization increased its workforce by 50% over the past six months, and 90% of the positions were filled by employees working remotely. Which action best supports the organization's increased workforce?

A.

Providing on-demand computer training for the employees

B.

Including a technology proficiency requirement in job descriptions

C.

Coaching midlevel leadership on how to reduce the sense of isolation

D.

Ensuring that all remote employees acknowledge job expectations

The hiring practices of a company include fully screening prospective employees prior to a job offer, which is then unconditional. A new HR manager wants to instead begin extending conditional offers. Which reason best illustrates an advantage of extending conditional offers from the company's perspective?

A.

A conditional job offer shows greater interest by the company.

B.

A candidate can be onboarded more quickly when a conditional offer is extended.

C.

Extending a conditional offer shows interest in the candidate more quickly.

D.

There is immunity from a discrimination standpoint when a conditional offer is withdrawn.

What protection law requires an organization to notify an applicant prior to taking any adverse action based on the results of a background screening?

A.

Consumer Credit Protection Act

B.

Fair and Accurate Credit Transactions Act

C.

Fair Credit Reporting Act

D Employee Polygraph Protection Act

A new HR director is hired into the HR department of one at a midsize, engineering company. The HR director immediately notices that, unlike all other major departments, HR is never invited to any important meetings, or involved in strategic discussions. The president of the company sees the sole use of an HR department as meeting legal requirements and the core duties of the HR director are to onboard new employees, help them complete their paperwork and address employee complaints. The HR director sees several areas where HR can add value to the company such as improving employee engagement, automating various HR systems, and introducing a performance review process. The HR director recognizes that the company needs one to two additional HR employees to truly be able to implement these important initiatives. When the HR director asks the president about the possibility of hiring two new HR employees, the president laughs and replies that one HR employee is costing the company more than enough.

While developing the performance appraisal system, several employees explain to the HR director that they largely work independently, making it difficult to provide ratings for others. What approach should the HR director propose to meet the needs of the company?

A.

Restructure employees' work so that they work more collaboratively.

B.

Ask managers to make ratings based on documentation and material provided by the individual employees.

C.

Introduce more concrete performance criteria including the number of projects completed and client satisfaction ratings.

D.

Design a new performance management system focused on the achievement of individual goals tied to organizational goals.

A manager accepts a position relocation to a foreign country. Which service should the company provide upon arrival to help the employee in the new environment?

A.

Foreign language instruction

B.

Cross-cultural training

C.

Host country sponsor

D.

Realistic job preview

An HR department at a midsize company hosts regular manager meetings to provide updates regarding company structure practices, and policies. During the recent meeting, the HR director notified all managers of the company's new code of conduct policy and plans for an upcoming training about the policy. The policy explicitly states that managers must not form personal relationships with their direct reports. The HR director explains that the policy was created because concerns about fairness related to promotions and rumors about favoritism were beginning to cause conflict within some departments. Some of the managers express that training is not necessary, but they all agree to attend it. A few days after the training, the HR director receives a complaint from an HR employee who claims to have seen a manager and one of the manager’s direct reports at a restaurant. The HR director was already concerned about this manager's judgment because the manager approved a promotion for the same direct report even though the direct report has documented performance-related issues. The HR director discusses the issue with the manager. In response, the manager criticizes the new policy and insists the relationship did not impact the direct report's promotion recommendation. The manager also states that the training was unclear and that other managers have the same opinion.

Several employees heard of the manager's personal relationship with the direct report. They approach the HR director with concerns that the direct report may have been unfairly promoted. How should the HR director respond to these concerns?

A.

Ask the direct reports to provide any evidence they may have that supports their suspicions.

B.

State that HR cannot disclose any information on the reasons for promotion at this time.

C.

Tell the direct reports that the HR director will share their concerns with the leadership team.

D Request that the direct reports stop spreading rumors about the promotion

A newly hired chief human resource officer (CHRO) discovers a flaw in the time-keeping policy that allows senior executives to receive full salaries and benefits without working the expected full-time hours. The CHRO reviews corporate data and identifies three senior executives in the sales department who regularly worked half the expected full-time hours for the past two years. The CHRO also discovers that the sales department has the lowest levels of employee engagement and morale across the corporation. However, the CHRO knows these three senior executives have been with the corporation for over a decade and have established strong alliances with the CEO. The CHRO presents the issue to the CEO and learns the CEO was unaware of the flaw in the policy. The CHRO and CEO agree to discuss the issue during the next executive team meeting.

Prior to the executive team meeting, the three sales department senior executives confront the CHRO in person. The executives state that working less than the expected full-time hours is justified because the CEO has made them return early from vacation on multiple occasions. How should the CHRO respond?

A.

Offer to schedule a meeting with the executives to discuss their concerns.

B.

Suggest the senior executives speak to the CEO about their concerns.

C.

Advise the senior executives to start working the expected full-time hours to avoid disciplinary action.

D.

Explain to the senior executives why it is unfair for them to work less than the expected full-time hours.

When designing a compensation bonus structure for an international company, it is most important for the VP of HR to analyze which cultural values in each region?

A.

Individualism versus collectivism

B.

Masculinity versus femininity

C.

Low power versus high power distance

D.

Long-term versus short-term orientation

An organization is experiencing an influx of administrative tasks and needs additional support on a short-term basis for four hours a day. Which is the best type of contingent worker for the role?

A.

Part-time employee

B.

Temporary employee

C.

Contractor

D.

Intern

Which demand forecasting methodology best supports a workforce management strategy regardless of industry?

A.

Managerial judgment

B.

Ratio-trend

C.

Technological forecast

D.

Work study

What are the four primary levels of organizational goals?

A.

Financial, social, internal, and external

B.

Marketing, sales, quality, and market share

C.

Strengths, weaknesses, opportunities, and threats

D.

Mission, strategic, tactical, and operational

A small company in the energy industry has a policy that states that employees who work overtime hours will be compensated with leave rather than with cash. Due to the nature of the industry, overtime work is common for employees who work in departments within the company’s core areas of operations. Employees throughout the company have been unhappy with this policy for many years, but have remained willing to work overtime hours when asked. However, managers are becoming increasingly reluctant to approve the leave that employees have earned because it leads to staffing shortages. As a result, more and more employees are refusing to work overtime hours. Senior leaders ask the company's HR business partner (HRBP) to investigate the problem further and to provide a solution. Senior leaders accept a recommendation from the HRBP to amend the current overtime policy to provide overtime pay to employees in the core areas of operations. Because they work so little overtime no change is recommended for employees in the administrative areas.

The administrative employees complain that the new policy is unfair. What should the HRBP do?

A.

Tell the administrative employees that they should document their grievances in writing so that HR can formally present their complaints to the company's senior leaders

B.

Meet with administrative employees to address their concerns and explain the rationale behind the business decision.

C.

Invite administrative employees to discuss their concerns with HR.

D.

Conduct a salary review for administrative staff to ensure they are being paid competitively.

A rapidly growing company in a competitive labor market has been paying above-market wages. To better align base salaries to the market median, the company is considering a change. Which plan helps keep the firm above the current market?

A.

Offer increased incentives while implementing a salary freeze until the competitive market catches up.

B.

Introduce salary cuts with a profit-sharing plan that awards the same percentage to all employees.

C.

Maintain current salaries while introducing flextime, telecommuting, job sharing, and other family-friendly benefits.

D.

Create new base salaries by establishing different compensation plans for different organizational levels.

The original deadline for a project was shortened by two weeks. Subsequently, the project manager learns that the project schedule must be shortened by another two weeks. Which action by the manager would best motivate the team to take on the new schedule?

A.

Conduct a workforce analysis to assess if there is a need to hire more people for the team.

B.

Send the project staff to training to efficiently and effectively conduct the work.

C.

Conduct a team-building session to encourage greater working relationships among project staff.

D.

Offer an incentive to project staff if the new schedule is met.

The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.

After the talent management software is implemented which action should the VP of HR take to assess whether it is helping leaders identify needed talent?

A.

Administer a survey to all leaders asking about their perceptions of the new talent management software.

B.

Ask the talent management team if the workload has changed since implementing the software.

C.

Send an email to all users asking them to share success stories of how the software helped them identify talent.

D.

Meet with leaders to ask how the software has changed their ability to identify the best performers.

A global company plans to expand into two new international markets next year. Which is the first step the chief human resource officer should take to determine what training the new workforce will need for successful expansion?

A.

Business needs assessment

B.

Gap analysis

C.

Cost-benefit analysis

D.

Risk assessment

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Total 134 questions
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