B2C-Commerce-Developer Salesforce Certified B2C Commerce Developer (SP25) Free Practice Exam Questions (2025 Updated)

To resolve the issue of not seeing any log file with the message in the WebDAV folder, the developer should set the logging global preference to true and check the box for Info under Log Files (Option C). This configuration ensures that logging is globally enabled and that Info level messages are specifically captured and stored in the log files. Setting the logging global preference to true activates logging across the sandbox, and selecting Info as the logging level ensures that messages logged at the Info level are included, which corresponds to the level used in the developer's code (Logger.info(message)).

In Salesforce B2C Commerce, the configuration of payment methods is managed through Business Manager. A default payment method is critical for ensuring that there is always an available method for customers to complete purchases. While you can add or disable payment methods as needed, you cannot delete a default payment method from the system configuration. Instead, it can only be disabled if it is no longer needed. This ensures that the site maintains at least one viable payment method at all times, preventing issues during checkout.

The appropriate use of the <isif> ISML tag that adheres to B2C Commerce and SFRA best practices is Option A: "Display a section of the page to logged-in users only." This use case allows for the dynamic display of content based on the user's login status, which is a common scenario in e-commerce environments. The <isif> tag is ideal for controlling the visibility of certain elements on the page, ensuring that only authenticated users can view specific sections. This approach aligns with best practices for personalization and user experience enhancements in SFRA, promoting a secure and user-centric design.

To ensure that occasional data changes in staging are also present in production for custom objects, the correct approach is to set the custom object definition in staging as Replicable. This setting allows the custom object to be replicated or copied from the staging environment to the production environment, ensuring that any changes made in staging are effectively transferred to production. In Salesforce B2C Commerce, replication is used to synchronize environments and maintain consistency, especially for setups where staging serves as the testing ground before deployment to production.

Given that JavaScript controllers cannot be used for this scenario, the best choice is to use OCAPI (Open Commerce API). OCAPI allows external applications to interact with the Salesforce Commerce Cloud platform programmatically. By using OCAPI, the developer can create RESTful services to retrieve product information, which can then be invoked from a native app on an iPhone. This method leverages the capabilities of OCAPI to interact with the system from mobile platforms directly, providing a seamless integration without the need for JavaScript controllers. For more detailed information, the developer can refer to the "OCAPI" section in the Salesforce Commerce Cloud documentation.

To invoke the calculateTax(basket) function from a custom controller in app_custom_my_cartridge that is defined in the dw.order.calculateTax hook in app_storefront_base, the developer should implement Option A. This option correctly utilizes the dw.system.HookMgr.callHook method, specifying the hook identifier dw.order.calculateTax and passing the currentBasket as a parameter. This approach ensures that the custom controller can effectively call the existing logic defined in the base cartridge, leveraging Salesforce B2C Commerce's hook system to maintain clean and modular code architecture, facilitating code reuse and maintainability.

In Salesforce B2C Commerce, site preferences allow customization and configuration of various site-specific settings, which can be managed independently across different regional sites on the same instance. By creating a new custom preference under the Site Preference object type, developers can introduce a setting that specifies the number of products eligible for gift wrapping per order for each specific site. This approach provides the flexibility needed to adjust these numbers independently for the U.S. and European markets as required by the business logic. Such preferences are accessed and modified through the Business Manager, ensuring that business users can easily update them without needing further code deployment. This solution aligns with Salesforce B2C Commerce's best practices for managing site-specific behaviors and configurations without hardcoding values, thereby maintaining scalability and manageability across multiple market-specific sites.

For handling locale-specific information in Salesforce B2C Commerce, it is efficient to use localizable attributes for product data. This method allows the attribute value to be set differently for each locale directly within the product definition. Utilizing localizable attributes facilitates easy management and localization of product information within the same field across different regions or languages. This approach is more scalable and manageable compared to creating multiple fields for each locale or using separate resource bundles, which are typically more suited for static content that does not vary by product.

To meet the requirements of displaying localizable washing instructions from a Product Information Manager (PIM) on a product detail page in Salesforce B2C Commerce Cloud, the appropriate action is to set the custom attribute as localizable. This configuration allows the attribute that stores washing instructions to be available in different locales, thereby supporting multiple languages on the storefront. This ensures that the washing instructions can be shown in the language of the user’s choice, depending on the locale settings of the site, which is crucial for multinational retailers.

In Salesforce Commerce Cloud, there are several common reasons why products might not appear in the storefront. Two significant factors include:

Product lacks a price: Products without a set price are generally not displayed in the storefront because they cannot be purchased, which makes them irrelevant to the customer shopping experience.

Product is not online: If a product's online status is set to false, it will not appear in the storefront. This status is typically used to control the visibility of products directly from the catalog management within the Business Manager.

Products set to "searchable" or lacking images might still appear in the storefront, although they might not be as effective in attracting customer interest. The "Available to sell is <1" typically does not hide the product but may indicate that it is out of stock.

In Salesforce B2C Commerce, extending existing controllers and routes is the recommended approach for adding new functionalities to adapt to business requirements without disrupting the existing codebase. By extending a route, developers can add new steps or logic to the registration process in a modular and maintainable manner. This technique involves using hooks or calling super functions where applicable, ensuring that the base functionality is preserved while new features are integrated seamlessly. Extending a route allows for easier updates and maintenance compared to copying or overriding entire routes, which can lead to future upgrade issues or conflicts with other customizations. This approach aligns with Salesforce B2C Commerce's best practices for scalability and maintainability in development.

In scenarios where a job executes a pipeline that makes calls to an external system, the following actions can help prevent performance issues: B. Configure a timeout for the script pipelet. Setting a timeout ensures that the job does not hang indefinitely if the external system does not respond within a reasonable timeframe. This prevents the pipeline from being blocked by a slow or non-responsive external service. D. Use asynchronous import or export jobs. Asynchronous jobs allow the main execution flow to continue without waiting for the external system’s response, which can improve the overall performance of the system by not delaying other operations.

These actions are recommended within Salesforce Commerce Cloud for managing interactions with external systems efficiently, as detailed in the "Performance Best Practices" and "Asynchronous Processing" sections of the documentation.

To investigate and verify cache settings specifically for product tiles in Salesforce B2C Commerce, developers can use tools provided within the platform for real-time analysis and debugging. Option A, enabling cache information in the storefront toolkit, allows developers to see cache-related data directly on the storefront, providing insight into whether and how specific components are cached. Option D, using the template debugger, helps to confirm the cache settings applied to specific ISML templates, such as the one used for rendering product tiles. These tools are essential for diagnosing and resolving issues related to caching, ensuring that the content is stored and served effectively according to the configured cache durations.

The provided code snippet demonstrates the extension of a middleware script in Salesforce B2C Commerce. Middleware scripts are used to modify or enhance the functionality of existing server-side logic, often by intercepting requests and responses to add additional processing steps or modify the response properties. In this snippet, the script adjusts caching properties (CachePeriod and cachePeriodUnit) and then calls next() to pass control to the next middleware function. The pattern of exporting module.exports alongside a custom function (applyCustomCache) adheres to the typical structure of middleware in SFCC, which extends the functionality of an existing module (in this case, indicated by module.superModule). This is characteristic of middleware extensions rather than controllers, decorators, or models.

Two possible reasons why a newly created Storefront category in storefront-catalog-m-en is not visible on the storefront site are: A) The Storefront catalog is offline - If the catalog is not active, none of its contents, including new categories, will be displayed on the storefront. B) The category does not contain available products - A category without products will typically not appear on the storefront as there is nothing to display under that category. Categories need to have at least one available product to be visible to customers.

These factors are crucial in ensuring the visibility of categories on the storefront and should be checked whenever a category does not appear as expected.

Once the Cache Information tool in the storefront toolkit is enabled, a Digital Developer can view caching information for page components by simply hovering over the caching icons that appear on the storefront. This method, option A, provides an immediate and visual means of inspecting cache statuses and properties directly within the context of the storefront page. It allows developers to quickly assess which components are cached and understand their caching characteristics without the need to delve into backend logs or debugging sessions. More information on this tool and its usage can be found in the "Storefront Toolkit" and "Cache Management" sections of the Salesforce Commerce Cloud documentation.

To handle the exclusion of a specific category while allowing a promotional exception, the best approach is to create a new shipping method. This method should specifically include an override or exception for products under the brand XyzTv. By creating a new shipping method labeled "Free Standard Ground Shipping" and setting the qualifier as 'brand equals XyzTv', it can be ensured that this shipping method applies only to the products intended for the promotion. This method does not interfere with the existing general exclusions and can be added alongside the current shipping options in the checkout process, allowing for both flexibility and specificity in promotional shipping options. This approach follows best practices by keeping promotions modular and easy to manage or remove once the promotional period is over.

To sell a combination of four existing products under a unique product ID known as 'Our Top Combo', the correct approach is: C. Create a Product Set called ‘Our Top Combo’ and add the products into the set.Product Sets in Salesforce B2C Commerce allow merchants to group multiple products under a single product ID, which can then be displayed and marketed together as a set. This functionality is specifically designed for situations where a combination of products is to be sold together, reflecting the merchant's strategy to promote and sell products that are frequently bought together. This approach facilitates easier management and promotion of combined products as a unified offering.

To display different content on the homepage based on whether the customer is logged in (registered) or is a guest (unregistered), the recommended approach is to use Content Slots configured for different customer groups. Salesforce B2C Commerce Cloud allows the configuration of Content Slots to display specific content based on various criteria, including customer groups. By setting up these slots to differentiate between registered and unregistered users, the site can dynamically display tailored content to users based on their logged-in status. This method leverages the platform's built-in capabilities for personalizing user experience without the need for extensive custom coding.