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CRT-402 Salesforce Certification Preparation for Platform App Builder (SP25) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Salesforce CRT-402 Certification Preparation for Platform App Builder (SP25) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 234 questions

Universal Containers's app builder has been tasked with replacingworkflow rules and Apex triggers with Process Builders where possible.

What are two important considerations an app builder should know before the project is started?

Choose 2 answers

A.

Avoid generating infinite loops.

B.

Apex has a different SOQL querylimit than Flow.

C.

Create a process for each workflow rule.

D.

Combine actions when possible.

Which two places can an app builder go to see a list of available Custom Lightning components in their org?

Choose 2 answers

A.

Visualforce components in Setup

B.

Lightning component Generator

C.

Lightning App Builder

D.

Lightning components in Setup

The DreamHouse Realty (DR) service manager has asked for someimprovements in case management to enforce process compliance so that cases are unable to be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met.

What solution should an app builder implement to meet these requirements?

A.

Workflow Rules

B.

Process Builder

C.

A Validation Rules

D.

Activities Component

Accounts at Universal Containers are currently readable by all users but editable only by their owners. Management wants to designate some Accounts as VIP Accounts. Only Account ownersshould have read access to these VIP accounts.

Which two actions should an app builder take to meet the requirements?

Choose 2 answers

A.

Implement a sharing rule.

B.

Configure a permission set.

C.

Set up an Account Team.

D.

Change organization-widedefaults.

An app builderneeds to create new automation on an object.

What best practice should the app builder follow when building out automation?

A.

One Workflow rule per object.

B.

One Flow per object.

C.

One invocable process per object.

D.

One record change process perobject.

Universal Containers has a customer base where many customers have the same or similar company names.

Which functionality should be configured to improve an end user`s search experience?

Choose 2 answers

A.

Update the account search layouts view filtersettings.

B.

Update the account search layouts search results columnsdisplayed.

C.

Update the account search filter fields.

D.

Update the account search layouts accounts tab columns displayed.

Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants topermanently ensure the gift cards are unable to be moved across any other Account once it is created.

On the gift card object, what type of field should be created to support this requirement?

A.

Master-detail relationship

B.

Roll-up summary

C.

Formula

D.

Lookup relationship

Universal Containers uses Contracts for agreements withcustomers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.

Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales repfrom making changes to the record while it is being approved?

Choose 2 answers

A.

Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director.

B.

Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as Manager'.

C.

Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed.

D.

Create an approvalprocess on the Contract object with one step for each sales manager that sets the approver as the director.

Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved.

Which feature should be used to accomplish this?

A.

Auto-response rule

B.

Workflow rule

C.

Feed tracking

D.

Feed quick action

Universal Containers uses a custom picklist called Account_Region__c on the Account object. The vice president of

sales has asked that the value of this field is visible on Opportunities.

How should an app builder create this solution?

A.

Lookup field

B.

Field-level security

C.

Field history tacking

D.

Cross-object formula field

Cloud Kicks (CK) Is finding sales reps are Inconsistent in data entry when deals are won. CK requires that custom shoes are shipped within two weeks after the close date. A custom field called Scheduled Ship Date on the opportunity records the ship date.How should the app butler ensure this field is properly filed out before setting the opportunity to closed won?

A.

OR(ISPICKVAL( StageName ,"Closed Won") && ( Scheduled_Ship_Date_cCloseDate)>14,ISBLANK(Scheduled_Ship_Date_c))

B.

OR(ISPICKVAL( StageName ="Closed Won") && ( Scheduled_Ship_Date__c- CloseDate ) > 14,ISBLANK(Scheduled_Ship_Date__c))

C.

ISPICKVAL( StageName ,"Closed Won") && ( Scheduled _Ship_Date_c-CloseDate ) > 14

D.

ISPICKVAL( StageName= CloseDate ) > 14,losed Won") && ( CloseDateScheduled_Ship_Date_c) >14

An app builder is creating a Lightning record page and has added Mobile & Lightning Actions to the page layout.

What two components could be included on the layout to display the actions?

Choose 2 answers

A.

Highlights panel

B.

Chatter

C.

Activities

D.

Path

The marketing team at UVC has a list of 400 leads it wants to upload to Salesforce. The team need to avoid creating duplicate records. Which two actions should be taken to meet this requirement? Choose 2 answers

A.

Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.

B.

Upload the lead list using the import wizard and select a Matching type to prevent duplicate lead creation.

C.

Use Data Loader’s update function to import lead and match to existing records based on e-mail address.

D.

Enable Duplicate Matching in the Data Management section in Setup and activate the Lead-to_Lead scenario.

Manage at Universal Containers want a quick to create additionalaccounts to form a hierarchy from a parent account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly.

A.

Custom Global Quick Action

B.

Custom Global Quick Account.

C.

Customaction on Account

D.

Custom link on Account

Universal Containers (UC) tracks Account locations in Zip Code, a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC's orders.

What formula should the app builder create on Order to display only the first five digits of Zip Code from the parent Account?

A.

BEGINS(Account.Zip_Code_r, 5)

B.

TEXT(Account.Zip_Code_c, 5)

C.

LEFT(Account.Zip_Code_c, 5)

D.

LPAD(Account.Zip_Code__r, 5)

Ursa Major Solar (UMS) uses a public sharing model for accounts. UMS would like to move to a more restrictive sharing model but wants the Sales team to continue to have access to all account records with the sales record type.

Which two actions should an appbuilder complete to implement this change?

Choose 2 answers

A.

Update the Sales profile.

B.

Update the organization-wide defaults

C.

Create a criteria based sharing rule.

D.

Create an owner-based sharing rule.

Cloud Kicks received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively.

What are two considerations an app builder should evaluate?

Choose 2 answers

A.

An app builder is unable to change a lookup to a master-detail relationship.

B.

An object can have up to two master-detail relationships.

C.

A trigger on save or update can kick off calculations.

D.

A value is required in all records ofthe lookup field prior to converting to a master-detail relationship.

Universal Containers wants to deliver purchased containers to remote construction address. In these cases the customers will supply UC with the coordinates to the location.

What type of field should the app builder use to capture this information?

A.

Number

B.

Goelocation

C.

Text

D.

External Lookup

Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.

What feature should an app builder use to create easy access to the document?

A.

Quick Action on the Contracts object

B.

Quick Action on the Account object

C.

A custom detail page link on the Account object

D.

A custom detail page link on the Contract object

A sales manager at Cloud Kicks wants the team to spend more time in the field and less time manually entering the information found on the business cards they collect.

What should an app builder do to help achieve this goal without sacrificing data quality?

A.

Research and evaluate data enrichment products on the AppExchange to automate data entry.

B.

Post daily to the Chatter feed any relevant fields that need to be populated.

C.

Use Flow to create a data entrywizard to automate data entry.

D.

Use a combination of workflow rules and formula fields to populate key fields for the sales user.

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Total 234 questions
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