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Experience-Cloud-Consultant Salesforce Certified Experience Cloud Consultant (EX-Con-101) Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Salesforce Experience-Cloud-Consultant Salesforce Certified Experience Cloud Consultant (EX-Con-101) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?

A.

Experience Tracker

B.

Customer Insights

C.

Community View

D.

Einstein Customer

Northern Trail Outfitters (NTO) offers a new product that is different in North America. EMEA, and AsiaPacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region. NTO further wants to control the users who see a specific page of this product by setting its visibility.

Which three visibility options are available in Experience Cloud? Choose 3 answers

A.

None

B.

Visible

C.

Personal

D.

Default

E.

Audience

Cloud Kicks (CK) wants to create a public site to recruit potential volunteers. Volunteenng events are stored in a custom VolunteeringEvent object.

How can CK give guest users access to a custom object?

A.

Through guest user roles

B.

Through guest user Sharing Sets

C.

Through guest user organization-wide defaults (OWD)

D.

Through guest userSharing Rules

Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates.

Which tool should the Experience Cloud consultant recommend to make these changes?

A.

ExperienceBundle

B.

Experience CloudScript Master

C.

Site Builder

D.

Lightning Builder

Cloud Kicks has noticed its new Experience Cloud site is taking a long time to load.

Which tool should the system administrator use to troubleshoot the problem?

A.

Salesforce Community Page Optimizer

B.

Lightning Page Maximizer

C.

Experience Cloud Performance Profiler

D.

Cloud Network Optimization Bolt

Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloudsite to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customersto be able to use CK’s self-service site so they can have a more integrated experience.

What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?

A.

Create separate user account for UC customer in CK’s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.

B.

Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.

C.

Establish SSO between the twoExperience Cloud sites by using one org as an identity provider and the other org as a service.

D.

Create custom Apex handlers using login method from site class to sign in users from one community to the other.

Which three fields are required creating Experience Cloud users using Data Loader?

Choose 3 answers

A.

Profile Id

B.

First Name

C.

Role Id

D.

Profile Name

E.

Currency

How can records owned by Customer Community users be shared with internal users?

A.

Create aSharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.

B.

Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.

C.

Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.

D.

Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.

Ursa Major Solar would like touse three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company’s portal. When they drop the components on the page, they are not getting the desired results.

What is causing this issue?

A.

The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.

B.

The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template

C.

The Record Detail component is a custom component and was not configured correctly

D.

The Record Detail component will only show record details for the Case object.

Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.

NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO’s site manager has configured the Allow external users to self-register’’ option. NTO uses Customer Community Plus Licenses.

Which two steps are needed to complete self-registration in NTO’s Experience site?

Choose 2 answers

A.

Ensure that the Account field is empty in the registration section.

B.

Contact Salesforce Customer Support to enable Communities Self Registration Controller.

C.

Ensure that the Contact field is empty in the registration section.

D.

Contact Sales customer Support to enable Person Accounts.

Universal Containers is implementing a Partner Community.

Which sharing setting would allow users to collaborate with their peers who work for the same partner firm, butnot with any users outside of their firm?

A.

Community User Visibility

B.

Chatter Group Member Visibility

C.

Site User Visibility

D.

Portal User Visibility

A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.

Which two user license types should be granted to customers to support this sharingrequirement?

Choose 2 answers

A.

Partner Community User

B.

Customer Community Login User

C.

Customer Community User

D.

Customer Community Plus Login User

Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has appliedcriteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.

Which three visibility options available in Experience Cloud?

Choose 3 answers

A.

Audience

B.

None

C.

Default

D.

Personal

E.

Visible

Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role.

Which two things should UC keep in mind when setting up partner roles?

Choose 2 answers

A.

Role Hierarchy can only be used if all objects have external OWD set to Private.

B.

The default limit for the number of roles for portals is 50,000 per org.

C.

Unused roles can be deleted.

D.

Once created, roles cannot be deleted.

Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.

Which user license should be recommended for CK's employees to access Experience Cloud sites?

A.

Salesforce Authenticated Site

B.

Salesforce Unlimited

C.

Customer Community

D.

Platform Portal

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