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Health-Cloud-Accredited-Professional Salesforce Health Cloud Accredited ProfessionalAP 211Exam Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Salesforce Health-Cloud-Accredited-Professional Salesforce Health Cloud Accredited ProfessionalAP 211Exam certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

A consultant is implementing Identity Verificationfor their customer'scustomer service representatives and needs to add a new search parameter.

Which record should the consultant configure to accomplish this?

A.

Verification Search Feature

B.

Identity Verification Process Detail

C.

Identity Verification Parameter Item

D.

Linked Identity Search Detail

Bloomington Caregivers is implementing Health Cloud to streamline the process to register patients to care programs while capturing their consent. The company plans to leverage out-of-the-box Health Cloud features.

Which Health Cloud feature should a consultant recommend the company use in this scenario?

A.

Program Eligibility Omniscript

B.

Program Enrollment Flow

C.

Enrollment Consent OmniScript

D.

Care Plan Enrollment Flow

Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.

Which permission set license should a consultant assign in this scenario?

A.

Healthcare Visit Manager

B.

Manage Home Health

C.

Field Dispatch Scheduler

D.

Execute Health Scheduling

Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation.

Users require the ability to leverage advanced sharing and customizable dashboards.

Which license should a consultant recommend for the external patient users?

A.

Experience Cloud for Health Cloud

B.

External Apps for Health Cloud

C.

Customer Community Plus for Health Cloud

D.

Customer Community for Health Cloud

A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorizationrequests.

How should a consultant conduct discovery to define a workflow for these call center users?

A.

Research industry trends and develop a point of view, then present it to the customer for validation.

B.

Identify personas and ask them to walk through a day in their life, taking notes and identifying opportunities for optimization.

C.

Use work from another project to inform the discovery, then review it with the IT department.

D.

Build a proof of concept to present to the client and ask them for feedback.

Apayer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-boxrecord types and page layouts for prior

However, the payer's Salesforceadministratordoes not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.

What should a consultant recommend to the Salesforce administrator to expedite implementation?

A.

Install theHealth Cloud Care Request Extensionspackage.

B.

Install the Health Cloud Claims unmanaged package.

C.

Build custompage layouts and record types to support the requirement.

D.

install an AppExchange prior authorization package.

Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.

What is available to extend the reporting capability of Health Cloud?

A.

CRM Analytics for Health Cloud

B.

Insights for Health Cloud

C.

Reporting unmanaged package

D.

Care Management Extension

Administrators at Bloomington Caregivers track patients’ doctor visits inHealth Cloud. The administrators need to send all of their patients’ visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle.

Which integration pattern should a consultant recommend for this?

A.

Fire and Forget with an Enterprise Service Bus (ESB) tool

B.

Nightly batch extract using an Extract, Transform, and Load (ETL) tool

C.

ERP system to call the FHIR Billing API in Health Cloud

D.

Request and Reply with an Enterprise Service Bus (ESB) tool

Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center.

Which two steps should an administrator take as part of the implementation?

Choose 2 answers

A.

Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements.

B.

Assign users the Health Cloud Crisis Support Center Management permission set license.

C.

Enable Crisis Support Center Management App in Setup.

D.

Install the Crisis Support Center unmanaged package.

A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts.

Which data model should a consultant recommend the company use?

A.

Life Sciences

B.

Provider Engagement

C.

Intelligent Sales

D.

Inventory Management

A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.

Which Health Cloud capability should a consultant implement?

A.

Enhanced Highlights Panel

B.

Enhanced Timeline

C.

Advanced Patient Card

D.

Patient Path

A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.

In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?

Choose 2 answers

A.

Schedule a telehealth appointment.

B.

Book multi-step appointments.

C.

Reschedule part of the appointment chain.

D.

Optimize appointment chain with Einstein.

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