Salesforce-Slack-Administrator Salesforce Certified Slack Administrator Exam Free Practice Exam Questions (2025 Updated)

To balance security, culture building, and minimize admin burden, the best practice is to allow members to upload emojis with clear guidelines.

Slack documentation recommends:

"Allowing users to upload custom emoji fosters creativity and engagement. Setting clear policies and communicating acceptable use ensures that the benefits are realized while minimizing the risk."

Restricting uploads entirely or centralizing all requests would hinder the cultural goal of promoting collaboration.

(Reference: Slack Administration Study Guide - Change Management and Culture Building with Slack)

According to Slack Enterprise Grid administration best practices:

"Org-wide channels allow messages to be broadcast to every member of an Enterprise Grid organization, across all current and future workspaces."

Creating an org-wide channel ensures that the training communications are visible everywhere, without needing coordination with individual Workspace Admins or external partners. Multi-workspace channels (B) are helpful but only span selected workspaces, not automatic inclusion in all future workspaces.

(Reference: Slack Administration Study Guide - Org-wide Channels)

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Slack recommends setting and communicating a strong channel naming and creation policy to improve discoverability and reduce confusion.

According to Slack best practices for channel management:

"A consistent channel naming convention helps employees find information more easily and prevents the creation of duplicative channels. A documented and communicated policy ensures that channel creators follow structure guidelines without needing admin intervention."

Pinning guides (A) and posting lists (B) are helpful for awareness but do not solve the underlying structural issues. Requiring admins for every new channel (C) is too restrictive and counter to Slack's flexibility model.

(Reference: Slack Administration Study Guide - Channel Management and Naming Conventions)

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With Slack's data residency, the following data types are stored in the selected region:

"Messages, files, snippets, posts, and member profiles."

Data used for analytics and some metadata may still be processed globally, but the primary user-generated content is kept within the specified region.

(Reference: Slack Administration Study Guide - Data Residency Overview)

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Slack recommends for secure, large-scale onboarding:

"Using a SAML-based IdP with SCIM provisioning allows automatic user creation and deactivation based on your identity provider, ensuring security and control."

Email signup (B) and JIT provisioning (C) are less secure. Admin invites (D) are manual and error-prone at this scale.

(Reference: Slack Administration Study Guide - Secure User Provisioning on Business+)

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Slack recommends:

"When moving to Enterprise Grid, consolidate where possible but avoid unnecessary disruption. Rename and rebrand workspaces appropriately while keeping existing structures when they serve their users well."

This keeps the marketing team undisturbed and consolidates sales into one clean, unified workspace.

(Reference: Slack Administration Study Guide - Enterprise Grid Migration Strategy)

The Business+ plan is the appropriate recommendation here because:

It includes full message history access (unlike the Free plan, which limits access to recent messages only).

It supports SAML-based SSO integrations like Okta, allowing for secure user provisioning and onboarding.

It provides Enterprise Mobility Management (EMM) integrations for managing and securing Slack access on company-owned mobile devices.

Official Slack documentation confirms:

"Slack Business+ includes enhanced administration and security controls, including SAML-based SSO, user provisioning with supported IdPs, and mobile device management (MDM) support via EMM."

Enterprise Grid (option D) would be overkill for a small growing business unless they required multi-workspace organization and complex compliance features.

(Reference: Slack Administration Study Guide - Plans and Feature Comparison)

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Slack warns that:

"Having too many workspaces can create challenges with context switching, where users need to frequently switch between workspaces to find information, reducing efficiency. It also impacts scalability as the organization grows."

While admin and user management complexity (C) can exist, context-switching (D) is the most relevant and critical issue in multi-workspace designs like the one proposed.

(Reference: Slack Administration Study Guide - Enterprise Grid Design Best Practices)

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Slack provides an option to restrict the use of @channel, @here, and @everyone mentions to Workspace Owners and Admins only.

Slack’s guidance states:

"To prevent disruption, you can limit the ability to use @channel, @here, and @everyone mentions to only Workspace Owners and Admins."

This prevents misuse in large public channels while still preserving structured communications.

(Reference: Slack Administration Study Guide - Notification Settings and Messaging Restrictions)

Slack suggests for onboarding users:

"Provide easy access to self-service resources like the Slack Help Center tutorials and the Slack Resources Library to allow beginners to explore at their own pace."

The Slack Certified Admin program (C) is an advanced certification, not for beginners. Watching the webinar (D) helps admins, not general users. Submitting feedback (E) does not provide learning materials.

(Reference: Slack Administration Study Guide - Supporting New Slack Users)

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According to Slack's Enterprise Mobility Management (EMM) documentation:

"EMM allows organizations to restrict access to Slack only from approved (managed) mobile devices, enhancing security and ensuring compliance with corporate policies."

Requiring minimum app versions (A), blocking downloads (C), and requiring secondary authentication (D) are native Slack security settings or can be handled with mobile session settings — but device restriction is specifically an EMM capability.

(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Overview)

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Slack EKM guidelines specify:

"If sensitive information is exposed improperly (for example, shared in the wrong channel), you can revoke the encryption key, making that content permanently inaccessible."

Guests (A) or contractors in Slack Connect (B) are expected collaboration contexts and do not warrant revoking keys unless data leakage happens.

(Reference: Slack Administration Study Guide - Enterprise Key Management (EKM) Operations)

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Slack’s guidance on change management recommends:

"A vision statement defines the purpose of Slack in the organization’s broader workflow. It helps end users align on why Slack is being used and how it supports their day-to-day work."

It focuses on strategic understanding, not tactical elements like channel lists (B), permissions (C), or feature updates (D).

(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Planning)

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Slack recommends user groups for onboarding because:

"User groups allow admins to easily manage membership in multiple channels by adding the user group to those channels, ensuring no member is missed and simplifying onboarding processes."

Options A and D misrepresent how access is managed (user groups do not automatically restrict channel access), and C is incorrect because mentions depend on group settings and channel memberships.

(Reference: Slack Administration Study Guide - Managing User Groups for Onboarding)

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Slack best practices recommend:

"For external users who need access to multiple channels but not the entire workspace, a Multi-Channel Guest account is the ideal solution."

Full member access (D) is inappropriate for external users. Slack Connect DMs (B) would not provide full channel collaboration. Single-Channel Guest (C) would limit the contractor unnecessarily.

(Reference: Slack Administration Study Guide - Managing Guest Accounts in Enterprise Grid)

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Slack best practices recommend:

"Pre-approving key apps ensures fast adoption while restricting high-risk apps maintains security compliance."

Admin API (B) is more technical and unnecessary at launch. Individual requests (C) create friction. Pre-approving apps and restricting non-common ones (D) isn't optimal unless based on risk evaluation.

(Reference: Slack Administration Study Guide - App Management Best Practices)

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Slack’s mobile security features on Enterprise Grid allow:

"Blocking the ability to copy messages and download files on unmanaged devices to protect sensitive data."

IP restrictions (Option B) and VPN enforcement (Option D) are broader network security strategies but not specific mobile device security features. Blocking workspace access completely is not the goal; securing content on devices is.

(Reference: Slack Administration Study Guide - Mobile Security Features and Compliance Settings)

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Slack recommends:

"First search the Slack App Directory to check for an existing integration with the third-party tool before building or customizing anything."

This saves time, ensures reliability, and simplifies deployment if an official app already exists.

(Reference: Slack Administration Study Guide - Managing App Integrations)

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Slack documentation states:

"When public file sharing is enabled, file sharing settings apply to files uploaded by any organization participating in a Slack Connect channel."

DLP monitoring (A) is separate and applies differently. File upload permissions (C) can be restricted through Slack Connect settings. Any user, not just admins (D), can create external file links if allowed.

(Reference: Slack Administration Study Guide - Managing Public File Sharing in Slack)

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