PSPO-II Scrum Professional Scrum Product Owner™ II (PSPO 2) Free Practice Exam Questions (2026 Updated)

 Scrum is a lightweight framework that helps people, teams and organizations generate value through adaptive solutions for complex problems. Scrum consists of three roles (Scrum Master, Product Owner and Developers), five events (Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective), and three artifacts (Product Backlog, Sprint Backlog and Increment). Each component of Scrum serves a specific purpose and is essential to the successful usage of Scrum. Scrum is not a methodology, where you can “pick and choose” which parts of Scrum you think will work for your environment. Scrum is a whole, and each part of Scrum complements the others. Scrum is based on empiricism, which means that knowledge comes from experience and making decisions based on what is observed. Scrum employs an iterative, incremental approach to optimize predictability and control risk. Scrum is not like traditional processes but with self-management to replace Project Managers. Scrum is a different way of working that requires a shift in mindset and culture. Scrum promotes self-organization, collaboration, transparency, inspection and adaptation.

Professional Scrum Product Owner™ II Certification

Understanding and Applying the Scrum Framework

[The Scrum Guide]

As a Product Owner, you are accountable for maximizing the value of the product and the work of the Scrum Team. To do this, you need to collaborate with various stakeholders, user communities and other Product Owners to understand their needs, expectations and feedback, and to align them with the product vision and strategy. You also need to work with the Developers on Product Backlog refinement, which is an ongoing activity to add detail, estimates and order to Product Backlog items. This helps the Developers to understand what is valuable and feasible to deliver in the upcoming Sprints, and to plan and execute their work accordingly. These are typical and essential work for a Product Owner in a Sprint.

The other options are not typical or effective work for a Product Owner in a Sprint. Attending every Daily Scrum is not necessary, as the Daily Scrum is an event for the Developers to inspect their progress and plan their next steps. The Product Owner can attend the Daily Scrum if invited by the Developers, but should not interfere or answer questions that are not related to the Sprint Goal or the Product Backlog. Creating financial reporting upon the spent hours reported by the Developers is not a valuable activity, as it does not reflect the outcome or the value delivered by the product. It also goes against the Scrum values of trust and respect, as it implies that the Developers are not self-managing or committed to their work. Updating the work plan for the Developers on a daily basis is also not a good practice, as it undermines the autonomy and creativity of the Developers, and reduces their ability to inspect and adapt their work based on the empirical evidence. The Product Owner should not tell the Developers how to do their work, but rather focus on what is the most valuable outcome for the product.

Professional Scrum Product Owner™ II Certification

Understanding and Applying the Scrum Framework

Managing Products with Agility

D is correct because the timebox for the Sprint Review is four hours or less for a one-month Sprint, and usually shorter for shorter Sprints1. The Sprint Review is an event where the Scrum Team and the stakeholders inspect the outcome of the Sprint and collaborate on what to do next1. A is incorrect because the Sprint Review is not an open-ended event, but a timeboxed one that respects the attendees’ time and ensures productivity2. B is incorrect because the Sprint Review is not a point in time, but a timeboxed event that has a specific purpose and agenda1. C is incorrect because the Sprint Review is not the same as the Daily Scrum, which is a 15-minute event for the Developers to synchronize their work1.

A. Reorder items in the Product Backlog: The Product Owner is responsible for ordering the Product Backlog to maximize value12.

B. Answer questions from the Developers about items in the current Sprint: The Product Owner is engaged throughout the sprint, answering questions on how things are supposed to function and look4.

E. Gather information and opinions from stakeholders: Gathering information and opinions from stakeholders is a key activity for the Product Owner, as it helps in understanding the value and ordering the Product Backlog

Option D is the best answer because it indicates that the Product Owner and the Scrum Team are not aligned on the vision, goals, and value of the product. The Product Owner is responsible for maximizing the value of the product and the work of the Scrum Team1. To do so, the Product Owner needs to work closely with the Scrum Team, communicate the product vision, provide clear and valuable Product Backlog items, collaborate on the Sprint Goal, and inspect and adapt the product based on feedback23. If the Increment presented at the Sprint Review does not reflect the Product Owner’s expectations, it means that there is a gap between what the Product Owner wants and what the Scrum Team delivers. This gap can lead to waste, rework, dissatisfaction, and missed opportunities. The Product Owner should work more with the Scrum Team to ensure that they have a shared understanding of the product and its value proposition, and that they deliver Increments that meet the Definition of Done and the acceptance criteria45.

Option A is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. People may leave the Scrum Team for various reasons, such as personal, professional, or organizational factors. While the Product Owner should care about the well-being and motivation of the Scrum Team members, and try to foster a positive and collaborative environment, the Product Owner is not accountable for the people management or the team composition1. The Scrum Master is more likely to address the issues that cause people to leave the Scrum Team, such as impediments, conflicts, or dysfunctions.

Option B is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. The Product Owner is expected to spend enough time with the Scrum Team to provide them with the necessary guidance and feedback2. However, the Product Owner also has other responsibilities, such as engaging with stakeholders, customers, and users, managing the Product Backlog, validating the product value, and aligning the product strategy with the business goals12. The Product Owner does not need to work full time with the Scrum Team, as long as they are available and accessible when needed, and they empower the Scrum Team to make decisions and self-organize .

Option C is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. The acceptance criteria for the Product Backlog items are the conditions that must be met for the items to be considered done and valuable. The Product Owner is accountable for defining and communicating the acceptance criteria to the Scrum Team1. However, the Product Owner can also collaborate with the Scrum Team and the stakeholders to refine and clarify the acceptance criteria, and to ensure that they are aligned with the Definition of Done and the Sprint Goal . The acceptance criteria for the Product Backlog items may not appear to be complete at the beginning of the Sprint, but they can be refined and updated throughout the Sprint, as long as they do not change the scope or the value of the items. The Product Owner should work with the Scrum Team to ensure that the acceptance criteria are clear, testable, and valuable, but they do not need to work more with the Scrum Team just because the acceptance criteria are not complete at a certain point in time.

1: Product Owner Accountabilities

2: Product Backlog Management

3: Product Value

4: Product Vision

5: Sprint Review

 Scrum Master Accountabilities

 Stakeholders and Customers

 Business Strategy

 Definition of Done

 Product Backlog Refinement

 Sprint Planning

 Sprint Backlog

In Scrum, the Sprint Backlog is a living artifact that evolves throughout the Sprint as the team gains new insights. The responsibility of updating the Sprint Backlog lies exclusively with the Developers, as they are the ones executing the work.

Roles and Responsibilities:

Developers:

They are solely responsible for creating, managing, and updating the Sprint Backlog.

They continuously update it as they learn more about the work needed to achieve the Sprint Goal.

Any changes, additions, or deletions to the Sprint Backlog are determined by the Developers based on new information.

Product Owner:

The Product Owner is responsible for managing the Product Backlog, not the Sprint Backlog.

However, they collaborate with Developers if the scope of the Sprint Backlog needs renegotiation.

They prioritize product value but do not directly modify the Sprint Backlog.

Scrum Team:

The term Scrum Team includes the Developers, Product Owner, and Scrum Master.

While they collaborate, only the Developers make changes to the Sprint Backlog.

Project Manager:

Scrum does not define a Project Manager role.

Traditional project management responsibilities are distributed across the Scrum roles.

The Developers are self-organizing, meaning they do not need external direction to update their plan.

Key Scrum Guide Principles Supporting This:

The Sprint Backlog is a plan by and for the Developers.

The Developers own and manage their work throughout the Sprint.

The Sprint Backlog is adapted daily to reflect progress toward the Sprint Goal.

No one else, including the Product Owner or Scrum Master, is allowed to modify the Sprint Backlog.

Conclusion:

Only the Developers have the authority to update the Sprint Backlog during a Sprint. This ensures that they maintain ownership of their work and adapt as necessary to successfully achieve the Sprint Goal.

According to the Scrum Guide, the Developers are the people in the Scrum Team who are committed to creating any aspect of a usable Increment each Sprint. They are accountable for creating a plan for the Sprint, the Sprint Backlog, and for adhering to the Definition of Done. The Product Owner and the Scrum Master are not accountable for these activities, but they may support the Developers as needed. The Scrum Team as a whole is accountable for delivering a valuable, useful, and potentially releasable Increment each Sprint, but the Developers have the specific accountability for planning and building it. References := Scrum Guide, Understanding and Applying the Scrum Framework, Managing Products with Agility

 A user satisfaction gap exists when there is a difference between what the user expects from a product or service and what the user actually experiences12. The user’s desired outcome is the goal or benefit that the user wants to achieve by using the product or service3. The user’s actual experience is the perception and evaluation of the product or service by the user4. If the user’s actual experience does not meet or exceed the user’s desired outcome, the user will be dissatisfied and may switch to a different product or service. References:

1: Identifying and Closing the Customer Satisfaction Gap

2: Find the Gaps in Your User Experience

3: [Outcome-Driven Innovation]

4: [User Experience]

: Measure Business Opportunities with Unrealized Value

The Sprint Retrospective is an event for the entire Scrum Team to inspect how the last Sprint went with regard to individuals, interactions, processes, tools, and their Definition of Done, and then plan improvements for the next Sprint.

The Product Owner is part of the Scrum Team. Therefore, during the Sprint Retrospective, the Product Owner participates as a Scrum Team member.

Why C is correct:

The Scrum Guide explicitly says the Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements. Since the Product Owner is one of the three accountabilities within the Scrum Team, they are expected to participate.

Why A is incorrect:

Capturing requirements for the Product Backlog is not the purpose of the Sprint Retrospective. The Retrospective focuses on team effectiveness, collaboration, processes, tools, and improvements. Product Backlog refinement and stakeholder/value discussions happen elsewhere as needed.

Why B is incorrect:

The Product Owner is part of the Scrum Team, so they should attend the Sprint Retrospective. The event is for the whole Scrum Team, not just Developers or only the Scrum Master.

Why D is incorrect:

The Sprint Retrospective is an internal Scrum Team event focused on improvement. The Scrum Guide does not assign the Product Owner responsibility for summarizing and reporting Retrospective discussions to stakeholders. In practice, Retrospectives are often kept within the team to support openness and honest inspection.

Personas are fictional characters that represent the different user types that might use your product or service in a similar way1. Personas can help you to2345:

Understand the needs of a set of users by creating empathy and insight into their goals, behaviors, and pain points.

Formulate hypotheses about product value by identifying the problems and opportunities that your product can address for each user type.

Understand market potential by estimating the size and characteristics of each user segment and their willingness to pay for your product.

Discover key buying triggers by exploring the motivations, influences, and decision-making processes of each user type.

Design and test your product features and user experience by using personas as a guide and a reference point. References:

1: Personas – A Simple Introduction

2: The Complete Guide to User Personas and How They Can Help Your Marketing Strategy (With Examples)

3: Personas | Usability.gov

4: The importance of personas for digital experience

5: Personas | Definition and Overview

According to the Scrum Guide, the Developers are accountable for creating a plan for the Sprint, which includes selecting the Product Backlog items that they can deliver in the Sprint1. If they realize that the workload is too high, they have two options: either reduce the scope or increase the capacity. Reducing the scope means removing or changing some of the Product Backlog items, in agreement with the Product Owner, so that the Sprint Goal can still be achieved2. Increasing the capacity means adding more Developers to the team, but this is not recommended, as it can disrupt the team dynamics, lower the quality, and increase the communication overhead3. Therefore, the best actions to take are A and B, as they respect the self-organization and collaboration of the Scrum Team, and allow them to deliver a valuable and potentially releasable Increment at the end of the Sprint4.

A. Importance to users or customers: The value an item brings to the customer is a key factor in ordering the Product Backlog1.

B. Alignment with organizational strategy and goals: The Product Owner should consider how well an item aligns with the organization’s strategy and goals1.

C. Risk: Business, market, and technology risks are important considerations when ordering the Product Backlog1.

D. Alignment with other Product Backlog items: Dependencies and impact on other items in the Product Backlog should be considered1.

According to the PSPO II resources, a product owner should optimize the value of the product and the work of the Scrum Team1. One way to do this is to improve the value experienced by the customer, which is the perception and evaluation of the product by the customer2. A price increase can be justified if the customer perceives that the product delivers more value than the cost3. This can be achieved by enhancing the product quality, functionality, usability, or design, or by providing additional benefits or services to the customer4. The other options are not effective ways to justify a price increase, as they may either reduce the value experienced by the customer, or increase the cost without increasing the value. References:

1: The Scrum Guide

2: User Experience

3: Value-Based Pricing

4: 8 Techniques to Justify a Price Increase

: Justification for a Price Increase: Positioning For Success

B. It helps the Scrum Team keep focus and they can check any decision against it: A well-understood Product Goal acts as a powerful magnet that propels Scrum teams towards value delivery34. It guides efforts, prioritizes activities, fosters collaboration, and ensures focus on delivering value to customers34.

C. It provides overall direction so Sprints will feel less like isolated pieces of work: The Product Goal provides context to the Product Backlog2. It can be thought of as the ‘why’ we are doing all of this work2. It can be used as the elevator pitch to ' what is the Scrum Team working on? ' 2.

D. It makes it easier to inspect incremental progress at the Sprint Review: As each Increment is produced, the Product incrementally moves toward the Product Goal2. How that value is incrementally determined is very context-specific2.

A, B, C, and D are correct because they are all measures of the value that a product delivers to the customers and the organization1. Revenue per Employee indicates the efficiency and productivity of the product development2. Market Share shows the competitive advantage and customer satisfaction of the product3. The average selling price as compared to close competitors reflects the perceived value and quality of the product4. Product profitability measures the financial return and viability of the product5. E is incorrect because the weekly velocity of the Developers is not a measure of value, but a measure of output and capacity. Velocity does not indicate whether the product is meeting the needs and expectations of the customers and the stakeholders.

According to the Professional Scrum Product Owner™ II certification guide1, the Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. This means that the Product Owner should collaborate with the Developers and the Scrum Master to find the best way to deliver value in the current Sprint, even if the initial forecast is not met. The Product Owner should not change or abandon the Sprint Goal, as it is a commitment made by the Scrum Team during Sprint Planning. The Product Owner should also not skip Product Backlog refinement activities, as they are essential for preparing the Product Backlog for future Sprints. The Product Owner should not end the Sprint prematurely, as it may cause more disruption and waste than delivering a potentially releasable Increment. The Product Owner should not inform management that more resources are needed, as it may imply that the Scrum Team is not self-organizing and cross-functional. The Product Owner should respect the Developers’ autonomy and professionalism and support them in finding the best solution to the problem. Therefore, the best answer is to reduce the scope of the Sprint, if possible, to still meet the Sprint Goal. This means that the Product Owner and the Developers should negotiate the scope of the Sprint Backlog within the Sprint, removing or adding Product Backlog items that are aligned with the Sprint Goal and the value delivery. References: 1: Professional Scrum Product Owner™ II Certification | Scrum.org

The Sprint Backlog is one of the three Scrum artifacts, alongside the Product Backlog and the Increment. It is a dynamic plan that contains:

The selected Product Backlog items for the Sprint.

A plan for delivering the Increment and achieving the Sprint Goal.

The tasks and work needed to complete the selected items.

The Scrum Guide explicitly states that the Sprint Backlog is owned and managed solely by the Developers.

Analysis of Answer Choices:

Option A: The Developers (Correct)

The Developers create, maintain, and update the Sprint Backlog throughout the Sprint.

They have full ownership over their work and the plan required to meet the Sprint Goal.

As self-managing professionals, only the Developers decide how to accomplish their work.

Option B: The Scrum Master (Incorrect)

The Scrum Master is a servant leader and coach, not responsible for managing the Sprint Backlog.

They help the Scrum Team understand and follow Scrum practices, but they do not own or control artifacts.

Option C: The Product Owner (Incorrect)

The Product Owner manages the Product Backlog, ensuring it is prioritized to maximize value.

However, they do not dictate how work is done in a Sprint or modify the Sprint Backlog.

Option D: The Scrum Team (Incorrect)

While the Scrum Team (Developers, Product Owner, and Scrum Master) collaborates, the Sprint Backlog belongs exclusively to the Developers.

Key Scrum Guide Principles Supporting This Answer:

" The Sprint Backlog is a plan by and for the Developers. It is highly visible, real-time, and should be adapted as needed throughout the Sprint. "

" Only the Developers can change the Sprint Backlog during a Sprint. "

Conclusion:

The Developers are fully responsible for the Sprint Backlog. They create, modify, and own the plan to meet the Sprint Goal, ensuring agility and self-management.

The Scrum Guide specifies that only the Product Owner has the authority to cancel a Sprint. This is because the Product Owner is responsible for maximizing the value of the product and may decide to cancel a Sprint if the Sprint Goal becomes obsolete or if they foresee that the current direction will not lead to a valuable outcome

The Product Owner is accountable for effective Product Backlog management. The 2020 Scrum Guide states that this includes creating and clearly communicating Product Backlog items .

So the accountable person is clearly the Product Owner .

Why D is the best answer:

Option D identifies the Product Owner , which is the key official answer. However, the wording about a “proxy” is not the exact Scrum Guide wording. The Scrum Guide says the Product Owner may delegate the responsibility to others , but the Product Owner remains accountable . So while the option is not perfectly phrased, it is still the best available answer because it correctly names the Product Owner as the accountable person.

Why A is incorrect:

Developers may help refine, clarify, and break down Product Backlog Items, but they are not the accountable role for clearly expressing them.

Why B is incorrect:

The Scrum Master is not accountable for clearly expressing Product Backlog Items. The Scrum Master helps the Scrum Team understand Scrum and supports effectiveness, but Product Backlog accountability belongs to the Product Owner.

Why C is incorrect:

This wrongly assigns accountability to the Scrum Master. That is not supported by the Scrum Guide.

Why E is incorrect:

Again, this incorrectly makes the Scrum Master accountable.

Important correction to the option wording:

The official Scrum wording is not “appoint a proxy.” The correct concept is:

The Product Owner may delegate the work , but remains accountable .