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CSQA Software Certifications CSQA Certified Software Quality Analyst Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Software Certifications CSQA CSQA Certified Software Quality Analyst certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 639 questions

Which of the following is the correct definition of productivity?

A.

The ratio of output of a process to input

B.

The work effort that produces a product

C.

The step-by-step methods followed to ensure that standards are met

D.

The length of time to produce a product

E.

The ratio of input of a process to output

The theory of levels of maturity is that organizations can skip a level if business needs require them to be at a higher maturity level.

A.

True

B.

False

In the context of the PDCA cycle, Work Processes represent the _____ component and the Check Processes represent the ___________component.

A.

Do | Check

B.

Plan | Do

C.

Act | Check

D.

Do | Act

As per Crosby, to reduce Total Product Cost, the best approach is to:

A.

Increase prevention costs

B.

Increase appraisal and failure costs

C.

Reduce prevention costs

Which of the following is NOT a major concerns during the operation and maintenance of a purchased application or software?

A.

Adequacy of Control

B.

Life of Contract

C.

Speed of Service

D.

Multi-Contractor Problem Resolution

____________ Listening is when the listener is performing an analysis of what the speaker said.

A.

Therapeutic

B.

Critical

C.

Comprehensive

D.

Appreciative

E.

Discriminative

Which type of control method does not cause interpersonal problems?

A.

Automatic

B.

Peer Reviews

C.

Supervisory

D.

Third Party

E.

None of the above

Controls are placed near the end of a process or workbench because this is the most appropriate location.

A.

True

B.

False

The Pareto analysis statistical quality tool is more commonly known as:

A.

Fishbone Diagram

B.

Run Chart

C.

Scatter Diagram

D.

80 / 20 Rule

E.

Tally Sheet

Which of the following would be considered a standard unit of measurement?

A.

Cost per unit of work

B.

Lines of code

C.

Percent over budget

D.

Defect removal efficiency

E.

Defects per thousand lines of code

Which tool is used by teams to help create order out of chaos, by categorizing large numbers of ideas?

A.

Nominal Group Technique

B.

Cause and Effect Diagram

C.

Quality Function Deployment

D.

Force field analysis

E.

Affinity Diagram

Measurement is an algorithm, connecting the desired result with the contributors or causes, that will enable that result to be achieved. These contributors are:

A.

Team Members Involved

B.

Attributes of the Processes

C.

Technology Used

D.

None of the above

The effort required for testing a program to insure it performs its intended function is called:

A.

Correctness

B.

Reliability

C.

Testability

D.

Flexibility

E.

Efficiency

Which of the following is associated with "Big-Q" quality as proposed by Dr. Juran?

A.

Cross-functional teams throughout an organization working to prevent problems

B.

Team working to improve a specific process

C.

Creation of quality analysts tool-box

D.

Departmental team leader's quality analysis

The unit testing performed by a programmer is an example of:

A.

Quality Assurance

B.

Quality Control

C.

Walkthroughs

D.

Service-Level Agreements

E.

Customer Satisfaction

One of the primary objectives of process control is to:

A.

Reduce Variability

B.

Increase Competition

C.

Improve Metrics

D.

Find Root Causes

Which of the following is not a planning activity?

A.

Environment Planning

B.

Capabilities and Opportunities Planning

C.

Assumptions and Potentials Planning

D.

Standards and Procedures Planning

The methods that an organization uses for hiring, training, supervising, and evaluating personnel are what types of controls:

A.

Environmental Controls

B.

Transaction Controls

C.

Operational Controls

D.

Detective Controls

E.

Collective Controls

What type of software testing is most closely associated with testing after a change has been made to the software or operational software has been changed to maintain the software?

A.

Stress Testing

B.

Thread Testing

C.

Reliability Testing

D.

Regression Testing

E.

Structural Testing

Within an ISO process assessment, a capability level is said to be established 'only' and 'only if' all the process attributes are 'fully achieved'.

A.

True

B.

False

__________ is a software metric, developed by Thomas J. McCabe, used to indicate the complexity of a program.

A.

Knots

B.

Cyclomatic Complexity

C.

Lines of Code

D.

Function Points

If your customer complains that you made an error, you need to do the following:

A.

If you are wrong, admit the error

B.

Negotiate a satisfactory resolution

C.

State solution and get agreement

D.

Take action to implement a solution

E.

All of the above

A common term that is used today for contracting for software development is "performance based contracting." Performance based contracting means:

A.

The previous performance of a contractor is a critical success factor

B.

The performance criteria for a contractor will be defined in the contract

C.

The performance of the software will be defined in the contract

D.

The contractor will receive a bonus if performance exceeds the contract provisions

At what process maturity level in the SEI process maturity model would you expect that the most effort would be devoted to quality control?

A.

Level Two

B.

Level Three

C.

Level Four

D.

Level Five

SEI's CMMi maturity level 5 focuses on:

A.

Quantitative Project Management

B.

Customer Satisfaction

C.

Quantitative Process Management

D.

Continuous Process Improvement

Which of the following tool(s) can be applied to determine the change in process scope?

A.

Brainstorming

B.

Cause and Effect Diagram

C.

Flow Charts

D.

All of the above

Which of the following is not included in 'Failure Cost' under 'Cost of Quality'?

A.

Rework Cost

B.

Complaints

C.

Inspection Cost

D.

Damage Claims

Which of the following artifacts should be subjected to Quality Control?

A.

Test Cases

B.

Design Documents

C.

Project Management Plans

D.

Code

E.

All of the above

What is the correct definition for the term "testable requirements"?

A.

A requirement with a test

B.

A requirement with a minimum of two tests

C.

A requirement that can be validated to be incorrect or correct

D.

A requirement that will be tested during test execution

E.

A requirement that will be assigned to a tester to test

If you had seven programs and the size in function points were 80, 20, 20, 60, 40, 50, and 150. What is the median size of those seven programs in function points?

A.

20

B.

30

C.

40

D.

50

E.

60

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Total 639 questions
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