CTFL_Syll2018 iSQI ISTQB Certified Tester Foundation Level (Syllabus 2018) Free Practice Exam Questions (2025 Updated)

The V-model is a development life cycle model that shows the relationship between each phase of development and its corresponding phase of testing. In this model, each level of testing (unit testing, integration testing, system testing, acceptance testing) has a corresponding level of development (component design, component integration, system design, requirements analysis). The model also shows that testing activities should start as early as possible in the development process and that each level of testing should be planned and designed in parallel with its corresponding level of development. Therefore, one of the roles of a tester in a software company that adopts the V-model is to coordinate the test strategy with the project managers who are responsible for planning and managing each phase of development. This role involves defining the scope, objectives, approach, resources, schedule, risks, and deliverables of each level of testing in alignment with the development plan and the project requirements. You can find more information about the V-model and test planning in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 22.

Testing has several objectives that aim to provide information and confidence about the quality and risk level of the software product and to support decision-making and improvement processes. Some of these objectives are:

Finding defects: Testing is the process of finding defects or failures in the software product that do not meet its requirements or expectations.

Providing information for decision-making: Testing is the process of providing information about the quality and risk level of the software product based on the observed behavior and results under certain conditions and assumptions. This information can help stakeholders make informed decisions about releasing, deploying, accepting, or improving the software product.

Gaining confidence about the level of quality of the software: Testing is the process of gaining confidence that the software product meets its requirements and expectations and provides value to the users and customers.

Analyzing and removing the cause of failures: Testing is not only the process of finding defects but also the process of analyzing and removing the cause of failures that lead to defects. This objective is related to debugging, which is a development activity that involves locating, diagnosing, and fixing errors in the code or design of the software product.

You can find more information about the objectives of testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 1, Section 1.2.

Risk-based testing is an approach to testing that prioritizes and focuses on testing activities based on the level of risk associated with each feature or function of the system under test. Risk-based testing aims to optimize the use of time, resources, and techniques for testing by identifying and addressing the most critical and likely sources of failure or harm in the system under test. Some examples of typical risk-based testing activities are:

Brainstorming sessions are held with a wide variety of stakeholders to identify possible failures in the system: This activity is part of the risk identification process, which involves gathering information and opinions from different perspectives and sources to discover potential risks in the system under test.

Tests are prioritized to ensure that those associated with critical parts of the system are executed earlier: This activity is part of the risk analysis and evaluation process, which involves assessing the probability and impact of each risk and ranking them according to their severity and importance.

The focus of testing is shifted to an area in the system where tests find more defects than expected: This activity is part of the risk mitigation and monitoring process, which involves taking actions to reduce or eliminate the risks and tracking their status and progress.

The evaluation of a risk-management tool to decide which tool to use for future projects is not an example of a typical risk-based testing activity because it is not directly related to testing the system under test based on its risks. Rather, it is an example of a tool selection or evaluation activity, which involves comparing and choosing a tool that can support or enhance the testing process based on criteria such as functionality, usability, reliability, compatibility, cost, etc. You can find more information about risk-based testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 3, Section 3.4.

The most important report improvement is A. Add an impact analysis. An impact analysis is an assessment of how the defect affects the functionality, usability, performance, reliability, security, or other aspects of the system under test. An impact analysis can help prioritize and classify the defect based on its severity and urgency. An impact analysis can also help determine the root cause and possible solutions for the defect. An impact analysis is an essential part of a defect report because it provides useful information for decision-making and improvement processes.

The other report improvements are not as important as adding an impact analysis because they do not provide as much information or value for decision-making and improvement processes. For example:

B. Add information about which developer should fix the bug: This report improvement is not necessary because it is not part of the information that is required to describe, reproduce, and prioritize the defect. The assignment of developers to fix bugs is part of the defect management process, which involves assigning, tracking, resolving, and verifying defects.

C. Add the time stamp when the incident happened: This report improvement is not very useful because it does not provide much information about the cause or effect of the defect. The time stamp when the incident happened is only relevant if it is related to some external factors or events that could influence the behavior or performance of the system under test.

D. Add information about which web browser was used: This report improvement is not very relevant because it does not affect the functionality or usability of the system under test. The web browser used is only relevant if it is related to some compatibility or interoperability issues that could cause defects or failures in the system under test.

You can find more information about defect reports and impact analysis in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 5.

A tool type is a category of tools that have similar features and functions and can be used for similar purposes. A test manager is a person who is responsible for planning, monitoring, controlling, and reporting the test activities and results. A test manager needs to use tools that can help them with these tasks and provide them with useful information and insights. Some examples of tool types that are useful for a test manager are:

Defect tracking tool: This tool type allows the test manager to record, track, manage, and report the defects found during testing. It also helps the test manager to communicate with developers, testers, and other stakeholders about the defect status and resolution.

Test management tool: This tool type allows the test manager to organize, manage, and control the test process and its outcomes. It also helps the test manager to define the test strategy, plan the test activities, allocate the test resources, schedule the test execution, monitor the test progress, and evaluate the test results.

Requirements management tool: This tool type allows the test manager to manage and trace the requirements of the system under test. It also helps the test manager to ensure that the test objectives are aligned with the user needs and expectations and that the test coverage is adequate and complete.

The other tool types mentioned in the question are not as useful for a test manager as they are for other roles or purposes. For example:

Modeling tool: This tool type allows the user to create graphical or textual representations of software systems or processes. It can be used for design, analysis, simulation, or documentation purposes.

Static analysis tool: This tool type allows the user to examine the code or design of a software system without executing it. It can be used for finding defects, measuring complexity, checking compliance, or improving quality.

Coverage measurement tool: This tool type allows the user to measure how much of the code or design of a software system has been exercised by a set of test cases. It can be used for evaluating the effectiveness or completeness of testing.

You can find more information about tool types in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 61.

The statement that does not describe how testing contributes to higher quality is “The testing of software demonstrates the absence of defects”. This statement is false because testing cannot prove that a software system is defect-free or has a certain level of quality because there might be some untested inputs or outputs that could reveal defects or failures. Testing can only provide information about the quality and risk level of a software system based on the observed behavior and results under certain conditions and assumptions. The other statements describe how testing contributes to higher quality by:

Performing a review of the requirement specifications before implementing the system can enhance quality: This statement is true because reviewing the requirement specifications can help identify and prevent defects, ambiguities, inconsistencies, or incompleteness in the requirements before they are implemented in the system, which can save time and effort and improve customer satisfaction.

Properly designed tests that pass reduce the level of risk in a system: This statement is true because passing tests can increase confidence that the system meets its requirements and expectations and provides value to the users and customers. Passing tests can also reduce the probability or impact of failures or defects in the system that could cause harm or loss.

Software testing identifies defects, which can be used to improve development activities: This statement is true because identifying defects can help analyze and remove their causes and prevent them from recurring in future development activities. Identifying defects can also help improve development processes, methods, standards, tools, techniques, etc., by providing feedback and lessons learned.

You can find more information about how testing contributes to higher quality in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 1.

The requirement given in the image specifies an additional fee of $3 that is charged during the weekend, with some exceptions and discounts based on the age of the visitors. To test this requirement, we can use boundary value analysis, which is a specification-based test technique that involves testing the values at or near the boundaries of an equivalence partition. An equivalence partition is a set of values that are expected to be treated in the same way by the system under test. For example, based on the requirement, we can identify the following equivalence partitions for the input age:

EP1: Age < 0 (invalid)

EP2: Age = 0 (valid, no charge)

EP3: 0 < Age < 7 (valid, no charge)

EP4: Age = 7 (valid, 20% discount)

EP5: 7 < Age < 13 (valid, 20% discount)

EP6: Age = 13 (valid, 20% discount)

EP7: 13 < Age < 65 (valid, full charge)

EP8: Age = 65 (valid, 50% discount)

EP9: Age > 65 (valid, 50% discount)

The boundary values for each equivalence partition are the values at or near the edges of the partition. For example, the boundary values for EP3 are 1 and 6. The boundary values for EP4 are 6 and 7. The boundary values for EP5 are 7 and 12. And so on.

To test this requirement using boundary value analysis, we need to select one value from each boundary and test it with different combinations of weekend and weekday. For example, we can select the following values:

BV1: Age = -1 (from EP1)

BV2: Age = 0 (from EP2 and EP3)

BV3: Age = 6 (from EP3 and EP4)

BV4: Age = 7 (from EP4 and EP5)

BV5: Age = 12 (from EP5 and EP6)

BV6: Age = 13 (from EP6 and EP7)

BV7: Age = 64 (from EP7 and EP8)

BV8: Age = 65 (from EP8 and EP9)

BV9: Age = 66 (from EP9)

We can then create test cases using these values and different combinations of weekend and weekday. For example:

TC1: Age = -1, Weekend = Yes -> Invalid input

TC2: Age = -1, Weekend = No -> Invalid input

TC3: Age = 0, Weekend = Yes -> No charge

TC4: Age = 0, Weekend = No -> No charge

TC5: Age = 6, Weekend = Yes -> No charge

TC6: Age = 6, Weekend = No -> No charge

TC7: Age = 7, Weekend = Yes -> $2.40 ($3 - 20% discount)

TC8: Age = 7, Weekend = No -> No charge

TC9: Age = 12, Weekend = Yes -> $2.40 ($3 - 20% discount)

TC10: Age = 12, Weekend = No -> No charge

TC11: Age = 13, Weekend = Yes -> $2.40 ($3 - 20% discount)

TC12: Age = 13, Weekend = No -> No charge

TC13: Age = 64, Weekend = Yes -> $3

TC14: Age = 64, Weekend = No -> No charge

TC15: Age = 65, Weekend = Yes -> $1.50 ($3 - 50% discount)

TC16: Age = 65, Weekend = No -> No charge

TC17: Age = 66, Weekend = Yes -> $1.50 ($3 - 50% discount)

TC18: Age =

66, Weekend = No -> No charge

Therefore, we need a minimum of 18 valid test cases to achieve 100% boundary value coverage based on input age.

$3.01 is not a valid output boundary value because it is not a possible output value based on the requirement. The output values can only be $0, $1.50, $2.40, or $3 depending on the input age and weekend status.

You can find more information about boundary value analysis in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.2.

A decision table is a specification-based test technique that involves creating a table that shows the combinations of inputs and outputs for a system under test based on certain conditions and rules. A decision table can be used to design test cases that cover all possible scenarios and outcomes for a system under test. Some statements about decision tables are:

I. Generally, decision tables are generated for low risk test items: This statement is false because decision tables can be generated for any level of risk test items depending on the complexity and variability of the system under test. Decision tables are especially useful for testing systems that have many inputs, outputs, conditions, and rules that affect their behavior or performance.

II. Test cases derived from decision tables can be used for component tests: This statement is true because decision tables can be used to design test cases for any level or type of testing, including component tests. Component tests are tests that verify individual components or units of software in isolation from other components or systems.

III. Several test cases can be selected for each column of the decision table: This statement is true because each column of the decision table represents a unique combination of inputs and outputs for the system under test based on certain conditions and rules. Therefore, each column can be used as a basis for selecting one or more test cases that cover that combination.

IV. The conditions in the decision table represent negative tests generally: This statement is false because the conditions in the decision table can represent both positive and negative tests depending on the requirements and expectations of the system under test. Positive tests are tests that verify that the system under test behaves as expected under valid or normal inputs or conditions. Negative tests are tests that verify that the system under test handles errors or exceptions gracefully under invalid or abnormal inputs or conditions.

You can find more information about decision tables in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.2.

Test estimation is the process of predicting the effort, time, and resources required for testing a software system. Test estimation depends on several factors that influence the scope, complexity, and quality of testing. Some of these factors are:

Characteristics of the product: This factor indicates how difficult or challenging it is to test the software system based on its size, functionality, reliability, usability, performance, security, etc.

Characteristics of the development process: This factor indicates how well or poorly the software system is developed based on the development methodology, standards, tools, techniques, etc.

Characteristics of the test process: This factor indicates how effective or efficient the testing process is based on the test strategy, plan, design, execution, evaluation, etc.

Characteristics of the test team: This factor indicates how skilled or experienced the test team is based on their knowledge, competence, motivation, communication, collaboration, etc.

The outcome of testing of previous test cycle is not a factor on which test estimation is dependent upon because it does not affect the effort, time, or resources required for testing the current test cycle. Rather, it is an outcome or consequence of test estimation that can provide feedback and lessons learned for improving future test estimations. You can find more information about test estimation in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 22.

The extent of testing required for a software product or feature depends on several factors that influence the level of quality and risk involved in delivering or deploying it. Some of these factors are:

Budget to do testing: This factor indicates how much money is available or allocated for conducting the test activities, which affects the scope, depth, duration, and resources of testing.

Time available to do testing: This factor indicates how much time is available or allocated for conducting the test activities, which affects the schedule, frequency, speed, and coverage of testing.

Level of risk of the product or feature: This factor indicates how much impact or harm a failure or defect in the product or feature can cause to the users, customers, stakeholders, or environment, which affects the priority, intensity, complexity, and rigor of testing.

Complexity of the product or feature: This factor indicates how difficult or challenging it is to understand, design, implement, or maintain the product or feature, which affects the effort, skill, technique, and tool required for testing.

A particular tester involved in testing is not a deciding factor in determining the extent of testing required because it does not affect the quality or risk level of the product or feature being tested. Rather, it is an outcome or consequence of deciding how much testing is needed based on other factors such as budget, time, risk, and complexity. You can find more information about determining the extent of testing in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 2, Section 2.12.

The diagram lists various types of operating systems (LNX, W2K, WSP), databases (ORA, MSQ, SQL), and application servers (JBS, WSP) supported by the application under test. To test all possible combinations of these types, we need to multiply the number of options in each category. In this case, we have:

3 options for operating systems

3 options for databases

2 options for application servers

Therefore, we have 3 x 3 x 2 = 18 possible combinations to test.

However, if we look closely at the diagram, we can see that some combinations are not valid or feasible because they are not connected by lines. For example, we cannot test LNX with WSP as an application server because there is no line between them. Similarly, we cannot test W2K with JBS as an application server because there is no line between them. Therefore, we need to exclude these invalid combinations from our calculation.

If we count only the valid combinations that are connected by lines in the diagram, we get:

5 combinations for LNX (LNX-ORA-JBS, LNX-ORA-WSP, LNX-MSQ-JBS, LNX-MSQ-WSP, LNX-SQL-JBS)

5 combinations for W2K (W2K-ORA-WSP, W2K-MSQ-WSP, W2K-SQL-WSP)

5 combinations for WSP (WSP-ORA-JBS, WSP-ORA-WSP, WSP-MSQ-JBS, WSP-MSQ-WSP)

Therefore, we have 5 + 5 + 5 = 15 valid combinations to test.

You can find more information about testing combinations in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 4, Section 4.22.

The Test Analysis and Design activity of the test process is the activity where test conditions and test cases are identified and specified based on the test objectives and criteria. The Test Analysis and Design activity also involves identifying and preparing the necessary test data and test environment to support the test execution. Some of the tasks of the Test Analysis and Design activity are:

Reviewing the test basis: This task involves reviewing the requirements, specifications, design documents, or other sources of information that form the basis for testing.

Identifying test conditions: This task involves identifying what needs to be tested based on the test basis and objectives.

Designing and prioritizing test cases: This task involves designing specific scenarios or steps to verify each test condition and assigning priorities to them based on their importance or risk level.

Identifying necessary test data to support the test conditions and test cases: This task involves identifying what data is needed to execute each test case and how to obtain or generate it.

Identifying and preparing the test environment: This task involves identifying what hardware, software, network, data, tools, etc., are needed to execute the test cases and how to set up and maintain them.

Measuring the percentage of prepared test cases with what was actually prepared is not a task of the Test Analysis and Design activity because it does not involve identifying or specifying anything related to testing. Rather, it is a task of the Test Monitoring and Control activity, which involves measuring and reporting the progress and status of testing against the planned activities and criteria. You can find more information about the Test Analysis and Design activity in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 31.

Beta testing is a type of acceptance testing that is normally performed by customers or potential customers at their own locations. Beta testing is done after the software product has passed the internal testing and quality assurance processes and is ready for release or deployment. Beta testing allows the customers or users to evaluate the software product in their real environment and provide feedback and suggestions for improvement. Beta testing can also help identify defects, compatibility issues, usability problems, or performance bottlenecks that might not have been detected during the internal testing. You can find more information about beta testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 2, Section 2.3.

Regression testing is a type of testing that is performed after a software system has been changed or modified to verify that the changes have not introduced any new defects or adversely affected the existing functionality of the system. Regression testing can be performed when the software system undergoes different types of changes, such as:

Corrective changes: Changes that fix defects or errors in the software system

Adaptive changes: Changes that adapt the software system to new platforms or environments

Perfective changes: Changes that improve the performance or usability of the software system

Preventive changes: Changes that avoid potential problems or issues in the software system

In this case, the software system was re-deployed because the backend database was changed from one vendor to another, which is an example of an adaptive change. Therefore, the test manager decided to perform some functional tests on the re-deployed system to ensure that the change did not affect the functionality of the system. This is an example of regression testing.

The other types of testing mentioned in the question are not relevant for this scenario. For example:

Non-functional testing: This type of testing verifies the non-functional aspects of the software system, such as reliability, performance, security, usability, etc.

Structural testing: This type of testing verifies the internal structure or implementation of the software system, such as code, architecture, design, etc.

Unit testing: This type of testing verifies individual components or units of software in isolation from other components or systems.

You can find more information about regression testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 2, Section 2.4.

The ‘Standard for Software Test Documentation’ specification (IEEE 829) is a standard that defines a set of documents that can be used to document the test process and its outcomes. The standard provides an outline for each document, specifying its purpose, content, and format. However, the standard does not prescribe how to apply it in different contexts or projects. It is up to each organization or project to decide how to adapt the standard to their specific needs and situation. Therefore, the standard is not a rigid or mandatory requirement that must be followed strictly by all testers. Rather, it is a flexible and adaptable guideline that can be used as a reference or a starting point for creating test documentation regimes. You can find more information about IEEE 829 and test documentation in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 51.

Test metrics are quantitative measures that are used to monitor, control, and improve the test process and its outcomes. Test metrics can be collected at different levels of testing (test case, test suite, test project, etc.) and can be used for different purposes (planning, estimation, execution, evaluation, etc.). Some examples of common test metrics are:

Percentage of work done in test environment creation: This metric indicates how much effort has been spent on setting up and maintaining the test environment, which includes hardware, software, network, data, tools, etc., that are required for conducting the test activities.

Number of test cases run: This metric indicates how many test cases have been executed during a given period or phase of testing.

Deviation from test milestone dates: This metric indicates how much delay or ahead of schedule the test activities are compared to the planned dates.

Defect density: This metric indicates how many defects have been found per unit of size or functionality of the system under test.

Average number of expected defects per requirement is not a common test metric because it is not easy to estimate or measure how many defects are likely to be found for each requirement. Moreover, this metric does not provide useful information for improving the test process or evaluating the test results. You can find more information about test metrics in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 5, Section 5.41.

A use case is a description of how a user interacts with a system to achieve a goal or perform a task. A use case typically consists of a sequence of steps or actions that the user and the system perform to complete the goal or task. A use case can be used as a basis for designing test cases that verify the functionality and usability of the system under test. A test sequence that represents a possible use case should follow the logical order and flow of the user-system interaction and cover the main scenario and possible variations or exceptions. For example, based on the test cases given for a Library Management System, we can identify the following use cases:

UC1: Add a new borrower to the system

UC2: Update a borrower’s data

UC3: Remove a borrower from the system

UC4: Loan a book to a borrower

UC5: Return a book from a borrower

UC6: Reserve a book for a borrower

UC7: Send “reservation ready” message to a borrower

The test sequence that represents a possible use case is D. 1-2-6-7-4-5-3. This test sequence follows the logical order and flow of the user-system interaction and covers the main scenario and possible variations or exceptions. For example:

TC1: Add a new borrower to the system -> This is the first step of the use case, where the user registers as a new borrower in the system.

TC2: Update a borrower’s data -> This is a possible variation of the use case, where the user updates their personal or contact information in the system.

TC6: Reserve a book for a borrower -> This is the second step of the use case, where the user reserves a book that they want to borrow from the library.

TC7: Send “reservation ready” message to a borrower -> This is the third step of the use case, where the system sends a message to the user informing them that their reserved book is ready for pickup.

TC4: Loan a book to a borrower -> This is the fourth step of the use case, where the user picks up their reserved book from the library and loans it from the system.

TC5: Return a book from a borrower -> This is the fifth step of the use case, where the user returns their borrowed book to the library and returns it to the system.

TC3: Remove a borrower from the system -> This is a possible exception of the use case, where

the user decides to cancel their membership and remove their account from the system.

The other test sequences do not represent possible use cases because they do not follow the logical order and flow of the user-system interaction or they do not cover the main scenario and possible variations or exceptions. For example:

A. 1-4-2-7-5-6-3 -> This test sequence does not follow the logical order and flow of the user-system interaction because it performs some steps before or after they are supposed to happen. For example, it performs TC4 (Loan a book to a borrower) before TC6 (Reserve a book for a borrower), which does not make sense because the user cannot loan a book that they have not reserved yet.

B. 1-6-2-5-7-4-3 -> This test sequence does not follow the logical order and flow of the user-system interaction because it performs some steps before or after they are supposed to happen. For example, it performs TC5 (Return a book from a borrower) before TC4 (Loan a book to a borrower), which does not make sense because the user cannot return a book that they have not loaned yet.

C. 1-6-4-7-5-3-2 -> This test sequence does not cover the main scenario and possible variations or exceptions because it omits some steps that are essential for completing or terminating the use case. For example, it omits TC2 (Update a borrower’s data), which is a possible variation of the use case that allows the user to change their personal or contact information in the system.

You can find more information about use cases and test sequences in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.2.

Multiple condition coverage is a structure-based test technique that aims to achieve a high level of coverage by testing all possible combinations of conditions and outcomes in each decision point of the code or design of the system under test. Multiple condition coverage verifies that each condition in a decision point has an effect on the outcome and that there are no hidden defects or logical errors in the code or design. Multiple condition coverage requires some knowledge of the internal structure or implementation of the system under test; it focuses on how the system does what it does rather than what it does. Multiple condition coverage is one of the most rigorous and complex structure-based test techniques because it can generate a large number of test cases for each decision point, especially if there are many conditions involved. You can find more information about multiple condition coverage in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.3.

To achieve 100% statement coverage, you need to execute every statement in the code at least once. In this case, you need two test cases: one where condition A is true and one where condition A is false. This way, you can cover both the DO B statement and the END IF statement. You can find more information about statement coverage in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 4, Section 4.31.