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Avaya 78201X Practice Test Questions Answers

Exam Code: 78201X (Updated 190 Q&As with Explanation)
Exam Name: Avaya IP Office Platform Support Certified Exam
Last Update: 04-Jul-2025
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Questions Include:

  • Single Choice: 151 Q&A's
  • Multiple Choice: 37 Q&A's
  • Fill in the Blanks: 2 Q&A's

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    78201X Questions and Answers

    Question # 1

    A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.

    Which Voicemail Pro feature can the technician suggest?

    A.

    Voicemail Collect

    B.

    Campaign

    C.

    Looped Announcement

    D.

    Avaya Contact Recorder

    E.

    Auto Attendant

    Question # 2

    To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?

    A.

    a Test Condition action with a week planner variable set with the office hours of the week and times

    B.

    a Test Variable action with a week planner set with the office hours days of the week and times

    C.

    a Test Condition action with a week planner condition set with the office hours days of the week and times

    D.

    a Test Profile action with a time profile set with the office hours days of the week and times

    Question # 3

    What are two options to install licenses for an Avaya IP Office™ release 11 system? (Choose two.)

    A.

    the ADI licenses that are installed locally on the Avaya IP Office™ system

    B.

    the Avaya IP Office™ system connecting to a Media Manager server hosting the appropriate licenses

    C.

    the PLDS license file that is installed locally on the Avaya IP Office™ system

    D.

    the Avaya IP Office™ system connecting to a WebLM server hosting the appropriate licenses

    Question # 4

    In which application can Debug level be set to Verbose to generate log files for troubleshooting?

    A.

    Voicemail Pro

    B.

    one-X Portal for IP Office

    C.

    Media Manager

    D.

    Avaya Equinox Client

    Question # 5

    Which application is utilized for upgrading IP Office Server Edition?

    A.

    Manager Application

    B.

    Web Manager

    C.

    System Status Application

    D.

    Linux Command Line Interface

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