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9L0-415 Apple OS X Support Essentials 10.9 Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Apple 9L0-415 OS X Support Essentials 10.9 certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 218 questions

When a user logs in, which task is NOT performed by the user's loginwindow or launchd processes?

A.

Configure input device and system settings according to System Preferences.

B.

Launch items in /Library/LaunchDaemons.

C.

Launch Login Items specified in Users & Groups preferences.

D.

Launch Dock and Finder.

Review the screenshots of a Mac computer's Network pane, and then answer the question below.

If a Mac with the network configuration shown above needs to initiate a connection to a server at address 17.20.8.9, which interface will it use to do so?

A.

Neither interface: this computer cannot communicate with the server at 17.20.8.9.

B.

Wi-Fi

C.

Either interface may be used, based on automatic routing.

D.

Ethernet

You want to delete several applications by dragging them to the Trash. What fact should you be aware of?

A.

Some applications install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.

B.

User data for apps purchased in the Mac App Store will also be deleted when the app is dragged to the Trash.

C.

You must restart the Mac in order to permanently delete applications from the Trash.

D.

Apps purchased in the Mac App Store cannot be dragged to the Trash.

In OS X, Disk Utility can create file archives in which format?

A.

zip

B.

dmg

C.

sitx

D.

gzip

In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

A.

Disk Utility Preferences

B.

System Preferences

C.

Archive Utility Preferences

D.

Finder Preferences

In what order do these three OS X components load at startup?

A.

1. Firmware

2. Booter

3. Kernel

B.

1. Kernel

2. Firmware

3. Booter

C.

1. Firmware

2. Kernel

3. Booter

D.

1. Booter

2. Kernel

3. Firmware

On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A.

Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."

B.

Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."

C.

Choose Show View Options from the View menu, and select the option "Show all filename extensions."

D.

Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.

When a user opens an application, in what order does OS X Mountain Lion search the three Library folders in the local file system for resources that the application needs to access, such as fonts?

A.

1. ~/Library/

2. /Library/

3. /System/Library/

B.

1. /Library/

2. ~/Library/

3. /System/Library/

C.

1. ~/Library/

2. /System/Library/

3. /Library/

D.

1. /Library/

2. /System/Library/

3. ~/Library/

You are logged into a MacBook Pro as a standard user. How can you display the OS X Mountain Lion build number?

A.

Choose About This Mac from the Apple menu, and then click the text directly under OS X until the build number is revealed.

B.

Type build_number in Spotlight, and then scroll through the resulting information until the build number is revealed.

C.

In the General pane of System Preferences, click the Info disclosure triangle to reveal the build number.

D.

Choose Software Update from the Apple menu, and then choose Build Number from the Update menu.

What is a valid reason to start up a Mac in verbose mode?

A.

To view the startup process details

B.

To present a command-line login

C.

To display hints for the recovery key for a FileVault 2 volume

D.

To display the firmware password

How do you start up an OS X Mountain Lion computer in single-user mode?

A.

Hold down Shift-Option while the computer restarts.

B.

Hold down Command-S while the computer restarts.

C.

Start up from the Mountain Lion Recovery system partition, and enter the command reboot -single in Terminal.

D.

Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.

Review the screenshot and answer the question below.

You downloaded an app using Safari. When you try to open the app, you see the message shown above. What is a possible explanation?

A.

The sandbox into which the app was downloaded by the quarantine system has become corrupted.

B.

The certificate needed to decrypt this app cannot be found in the keychain.

C.

Gatekeeper has recognized that the app was altered after it was signed.

D.

The app was signed using a certificate from an unknown authority.

The function of journaling in the Mac OS Extended (Journaled) file system is to ________.

A.

protect volume structure integrity in cases of unexpected shutdown

B.

provide a backup of user files

C.

provide support for resource forks, extended attributes, and metadata

D.

provide support for Spotlight searches

Why would you want to open an application in 32-bit mode?

A.

Documents saved to iCloud can be managed from the application that was used to create and save the document. iCloud documents don't appear anywhere in the Finder that a user would normally look.

B.

Using the Finder Info window you can force an application to open in 32-bit mode. This step is necessary for a 64-bit application to support older 32-bit plug-ins or application resources.

C.

The master password is used to reset local account passwords.

D.

The OS X Mavericks installer can be downloaded from the Mac App Store for free.

How can an OS X system automatically connect to a Wi-Fi network?

A.

A new OS X system can only automatically connect to Wi-Fi networks that have no standard authentication mechanism, otherwise known as an "open network." However, a configured OS X system can automatically reconnect to authenticated Wi-Fi networks, provided that the appropriate information was saved to the Keychain system.

B.

Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.

C.

A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections, only an administrative user can establish these types of connections.

D.

The Activity Monitor application is used to monitor open processes and applications.

All Apple software updates are handled via the Mac App Store.

A.

How can you identify duplicate fonts?

B.

Which items fall under the file quarantine system?

C.

What can you enable to locate a lost Mac system?

D.

Which application can you open to initiate Apple software updates?

How does the OS X built-in firewall work?

A.

The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.

B.

The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.

C.

The OS X built-in firewall inspects each incoming network connection to determine if it's allowed. Connections are allowed or denied on a per-application basis.

D.

Network services are established using a common network protocol. The protocol specifies which TCP or UDP port number is used for communications.

You can choose to ignore ownership on any non system volume. This will ignore any ownership rules and grant any logged-on user unlimited access to the contents of the volume. It's a potential security risk because it will allow any local user account to have full access to the volume, even if that user didn't originally mount the volume.

A.

How does Time Machine maintain a backup history of the file system?

B.

What two methods are used to hide items from the Finder?

C.

What interface is the default location for managing documents in iCloud?

D.

What does it mean when you choose the option to "ignore volume ownership" in the Finder? What are the security ramifications of ignoring volume ownership?

How can you encrypt a disk without losing its contents?

A.

The Archive option in the Finder creates compressed zip archive files.

B.

From the Finder, you can encrypt a disk without losing its contents by secondary (or Control-) clicking the disk and then choosing Encrypt from the shortcut menu.

C.

Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on those volumes.

D.

From the "Connect to Server" dialog in the Finder, you can connect to:

• Apple File Protocol (AFP)

• Server Message Blocks/Common Internet File System (SMB/CIFS)

• SMB2

• Network File System (NFS)

• Web-based Distributed Authoring and Versioning (WebDAV)

• File Transfer Protocol (FTP) network file services

If an issue disappears when a Safe Boot is successful, you must find and remove the third-party startup resource that caused the issue. The best way to isolate the problem is to start up the Mac in Verbose mode and then observe where the startup process fails. Verbose mode is initiated by holding down Command-V during system startup.

A.

Which changes are made when OS X Safe Boots?

B.

What backup destination disks does Time Machine support?

C.

How do network devices acquire and use self-assigned TCP/IP addresses?

D.

How do you further resolve an issue that disappears when the Mac successfully safe-boots?

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Total 218 questions
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