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9L0-415 Apple OS X Support Essentials 10.9 Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Apple 9L0-415 OS X Support Essentials 10.9 certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

A.

Enable the Guest account for login.

B.

Create a managed account with Parental Controls.

C.

Create a Sharing Only account.

D.

Create a Guest account.

How can you display the contents of a hidden folder on a mounted volume in Finder?

A.

From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.

B.

From the View menu, choose "Show hidden items."

C.

From the Finder menu, choose Preferences, and select "Show hidden items."

D.

Select the volume icon and choose "Show hidden items" from the Action menu.

Which of these must you know about a corporate VPN server before you can configure the VPN software on an OS X computer to access the corporate network?

A.

If the corporate VPN server supports DNSSEC

B.

If the corporate VPN server supports PPPoE

C.

If the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec

D.

If network protocols will be encapsulated by the corporate VPN server

From your OS X user account that has iCloud enabled, how can you open a TextEdit document that you stored in iCloud?

A.

In Finder, select iCloud > Open from the Go menu, and then select the TextEdit app and the document that you want to open.

B.

From the Applications folder, open the iCloud app, and then select the TextEdit app and document that you want to open.

C.

In TextEdit, choose Open from the File menu, click iCloud, and then select the document that you want to open.

D.

From the iCloud pane of System Preferences, select the TextEdit app and the document that you want to open.

An OS X Mountain Lion computer is connected to both an Ethernet and a Wi-Fi network. How can you specify which interface the Mac will use to access the Internet?

A.

Use Internet Connect to select the preferred interface, and disable the other interface(s).

B.

Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).

C.

Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).

D.

Use the Set Service Order action to move the preferred interface to the top of the Service Order list.

Which process will let you start up a Mac in target disk mode?

A.

Hold down the S key on the keyboard while the Mac starts up, then enter the command reboot -target.

B.

Open the Startup Disk preferences, click Target Disk Mode, and then click Restart.

C.

Start up from the OS X Recovery partition, choose Target Disk Mode from the Startup Disk menu, and restart the Mac.

D.

Hold down the Option key on the keyboard as the Mac starts up, until a dialog appears, then select Target Disk Mode from the dialog.

How do you start up an OS X Mountain Lion computer in Safe Mode?

A.

Hold down Shift during startup.

B.

Open Terminal, type safe_boot, press Return, and then restart the Mac.

C.

Hold down Command-Option-P-R during startup.

D.

Start up from the OS X Recovery partition, and then choose Safe Boot from the Startup Disk menu.

For the Messages app to initiate a screen sharing session between two OS X computers, screen sharing must be enabled in the Sharing preferences on at least one of the two computers.

A.

True

B.

False

A new 5 MB file was backed up by Time Machine yesterday. Today the file was edited, and has grown to 6 MB. It is about to be backed up by Time Machine again. How does Time Machine perform this backup?

A.

Time Machine copies the 6 MB file to the backup drive, and deletes the original backup copy of the file from the backup drive.

B.

Time Machine copies the 6 MB file to the backup drive, and keeps both the new backup file and the original backup file on the backup drive.

C.

Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, and keeps both the new backup file and the original backup file.

D.

Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, then creates a 500 KB parity file, and keeps all three files: the two new files representing the 1 MB of file changes, and the original backup file.

Review the screenshot, and then answer the question below.

While starting up an Intel-based Mac, you see the screen shown above. What does it mean?

A.

The folder that holds all the user home folders cannot be located or accessed.

B.

The computer's firmware cannot locate a valid booter file.

C.

An invalid startup keyboard shortcut is being pressed.

D.

The booter is unable to load a valid kernel.

You can configure Time Machine to delete versions of files as soon as they reach a specified age.

A.

True

B.

False

Migration Assistant is open on a Mac with OS X Mountain Lion installed. It CANNOT migrate user files from ________.

A.

a Time Machine backup on a connected USB hard disk

B.

an archive stored on iCloud

C.

another volume on the same computer

D.

a Windows XP computer with Service Pack 3 or later installed

How do you reset the printing system in OS X Mountain Lion?

A.

Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.

B.

Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.

C.

Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.

D.

Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.

Which of these files will Time Machine, by default, NOT back up?

A.

An encrypted file that was created to track passwords

B.

A file that Time Machine identifies as conflicting with a previously backed-up file

C.

A Time Machine preference .plist file

D.

Any file in the Trash

How does OS X Mountain Lion handle third-party, 32-bit kernel extensions (KEXTs)?

A.

It ignores them.

B.

It prompts the user with an option to convert them to 64-bit.

C.

It moves them to /Library/Extensions/Disabled/.

D.

It runs them in compatibility mode.

Which OS X startup keyboard shortcut causes the system to display the most detailed information about the startup process?

A.

Command-S

B.

Shift

C.

F12

D.

Command-V

You are unable to connect to a web server from your OS X Mountain Lion computer. How can traceroute help you troubleshoot this issue?

A.

Traceroute can determine if the web server is configured correctly.

B.

Traceroute can determine if the DNS server is configured correctly.

C.

Traceroute can determine if the server that the web service is running on has a firewall.

D.

Traceroute can determine if each of the reachable routers between your computer and the web server are responsive.

On an optional configuration step in the Setup Assistant in OS X Mountain Lion, pressing Command-Q lets you skip the step.

A.

True

B.

False

On an OS X computer running Mountain Lion, changes made in the Software Update pane of System Preferences apply to ALL users of the system.

A.

True

B.

False

Which statement best describes how Time Machine stores files from an OS X Mountain Lion computer, when backing up to a directlyconnected FireWire hard disk drive?

A.

Each file is saved to the external hard disk once. Files that do not change between backups are represented by hard links to save space.

B.

Each file is saved to the external hard disk once. Files that do not change between backups are represented by symbolic links to save space.

C.

Each file is saved to the external hard disk once. File changes are stored in a database on the external hard disk.

D.

Each file is rewritten to the external hard disk during each backup.

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