7492X Avaya Aura® Call Center Elite Support Exam Free Practice Exam Questions (2025 Updated)
Prepare effectively for your Avaya 7492X Avaya Aura® Call Center Elite Support Exam certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.
Which three commands can be used with Network Call Deflection? (Choose three.)
Which two vector variable types are strictly global in scope? (Choose two.)
What are two call vectoring command failures for "adjunct routing"? (Choose two.)
Which operator of the SET command allows you to check number validation in dialed strings using Luhn’s algorithm?
Given the following conditions:
In the Business Advance configuration
During agent surplus conditions
WHEN agents are available
The agent selection method is PAD
When a call arrives, how will the Communication Manager interpret the highest priority calls?
What would trigger a vector event error?
To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)
A customer uses multi site Best Service Routing (BSR) and IP trunks to handle callers in the most efficient manner. To conserve bandwidth they would like announcements to be sourced at the local, regardless of which site is deemed "best".
Which licensed feature must be activated to accomplish this?
A customer has SLM In their contact center deployed, but would now like to add the Business Advocate feature to Increase staffing automation, so that the supervisor can spend more time coaching their agents.
Which statement Is true?
Which virtual touting feature can be set up to provide nearly first-in, first-out routing?
Which two components installed on the same PC does the TTrace tool require? (Choose two.)
To enable a Best Services Routing (BSR) lie strategy, when the Alternate Selection on BSR Ties determines how BSR chooses which agent. Skill, or location to select, which two administration forms need to be administered? (Choose two.)
What ate three major benefits of SLM with EAS? (Choose three.)
Best Service Routing (BSR) allows adjusting the idle time of agents when determining agent selection. You are considering the step adjustment set to 20 for a given location.
Which statement about agent adjustments for the considered location step is true?
Which vector object can replace the Time of day (TOD) global Vector Variable?
When deploying a virtual environment, you should configure the applications in a specific order.
Which option provides the best order to verify the virtual environment?
Given the following conditions:
In the lousiness Advocate configuration
During call surplus conditions
If calls are waiting when an agent becomes available
The agent's selection method is Percent Allocation
How will the Communication Manager Interpret the highest priority call-.?
Refer to the exhibit.
What are three reasons for turning on “Net Redir” = y? (Choose three.)
What are the three consideration requirements for the deployment of Network Call Deflection? (Choose
While a Look-Ahead Interflow attempt is being made, which feedback is the caller receiving?
