ITILFND Exin ITIL – Foundation (v4) Free Practice Exam Questions (2025 Updated)
Prepare effectively for your Exin ITILFND ITIL – Foundation (v4) certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.
What can be used to determine if a service is 'fit for purpose'?
Which statement about outcomes is CORRECT?
Which costs are included in the value proposition of a service?
Which TWO of the following are considerations of change enablement?
1. Managing the people aspects of change
2. Ensuring that organizational transformations are successful
3. Maximizing the number of successful service changes
4. Ensuring that changes are properly assessed
Which value chain activity ensures a shared understanding of the current status and required direction for all products and services?
Which is the addition, modification or removal of anything that could have an effect on services?
Which activity is part of the 'continual improvement' practice?
Identify the missing word in the following sentences.
A service is a means of enabling value co-creation by facilitating [?] that customers want to achieve, without the customer having to manage specific costs and risks.
Which value chain activity ensures that ongoing service activity meets user expectations?
Which is a recommendation for applying the guiding principle 'keep it simple and practical?
