MS-721 Microsoft Collaboration Communications Systems Engineer Free Practice Exam Questions (2025 Updated)
Prepare effectively for your Microsoft MS-721 Collaboration Communications Systems Engineer certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.
You have a Microsoft Teams Phone deployment that contains two users named User1 and User2.
User1 will be on leave for two weeks.
You need to redirect all calls to the phone number of User1 to the phone number of User2. The solution must minimize administrative effort.
What should you modify for User1?
You have a Microsoft Teams deployment.
You plan to schedule the events shown in the following table.
You need to recommend which type of event access to use for the events.
What should you recommend for each event? To answer, drag the event access types to the correct events. Each event access type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You have a Microsoft learns Phone deployment.
You deploy a Teams device.
You need to configure one-touch video calls to be routed to a predefined user. What should you implement?
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms. Vou create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub. Vou need to deploy the provisioning package to each Surface Hub.
Solution: Modify the Surface Hubs' settings from Teams devices in the Microsoft Teams admin center. Does this meet the goal?
You have a Teams Phone deployment. The deployment has a single Session 3crder Controller (SBC) that uses Direct Routing.
Users report that outbound PSTN calls fail.
You need to identify the quantity of specific SBC SIP errors.
What should you review m the Microsoft Teams admin center?
You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.
Which three components should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
.
Which action will be affected by implementing Local Media Optimization?
A- Park calls.
B. Transfer calls to other users.
C. Escalate calls to conference calls.
D. Place calls on hold.
You have a Microsoft 365 E5 subscription that is linked to a Microsoft Entra tenant. The tenant contains the Microsoft Teams Rooms accounts shown in the following table.
The Teams Rooms accounts have the Microsoft Exchange Online calendar processing parameters shown in the following table.
You have the devices shown in the following table.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You have two users named User1 and User2.
You need to configure User2 as a call delegate for Uset1. The solution must meet the following requirements:
• Minimize disruptions to User1.
• Prevent User2 from placing cans on behalf of User1.
• Prevent User2 from modifying the settings of User1.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You have a Microsoft Teams Phone with Calling Plan deployment.
You create an auto attendant named AutoAttend1 and associate AutoAttend1 to a resource account named IT Service Desk.
You need to assign an existing phone number to AutoAttend1. The phone number was allocated to a user already.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms You create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub. Vou need to deploy the provisioning package to each Surface Hub.
Solution: Add a provisioning package from the Settings app on the Surface Hub device.
Does this meet the goal?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls. Solution: You run New-CsTeams-MeetingPolicy and set the -MediaBitRateKb parameter set to 1.
Does this meet the goal?
You have a Microsoft 365 tenant that has Modern authentication enabled for an services Multi-factor authentication (MFA) is enforced for all users.
You are deploying Microsoft Teams Rooms.
The first time you attempt to sign in to a Teams Rooms, you receive an error message indicating that the device cannot sign in to Teams.
You verify that Modern authentication is enabled in Teams Rooms.
What prevents you from signing in?
From Voice in the Microsoft Teams admin center, you select Operators and add an operator.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.