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MS-721 Microsoft Collaboration Communications Systems Engineer Free Practice Exam Questions (2026 Updated)

Prepare effectively for your Microsoft MS-721 Collaboration Communications Systems Engineer certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2026, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 243 questions

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Create a trusted application endpoint for Teams.

B.

Create a resource account for each intercom.

C.

Register the ATAs with a Teams-certified SBC.

D.

Create a configuration profile for IP phones.

E.

Enable Direct Routing to a Teams-certified SBC.

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

You need to meet the technical requirements for the returns department.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Once Direct Routing is deployed, you need to prepare the environment to support a reams SBA in the Vancouver facility. The solution must meet the technical requirements.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Register an application in Azure Active Directory (Azure AD).

B.

Run the New-CsTeMsSurvivablcBranchAppliancc Cmdlet.

C.

Enroll the SBA server in Microsoft Intune.

D.

Configure the S8C for media bypass.

E.

Configure the SBC for call forking.

F.

Enable ForwardPAI on the online voice gateway.

You need to recommend network design changes that must be implemented before the Skype for Business Server to Microsoft Teams migration.

What should you recommend for the Vancouver facility users and the remote sale team users? To answer, drag the appropriate recommendation to the correct users. Each recommendation may be used once, more than once, or not at all. Vou may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You need to assign the correct licenses to a sales team manager in the New York office who is scheduled to migrate from Skype for Business Server to Teams.

Which three licenses should you assign? To answer, select the licenses in the answer area.

NOTE: Each correct selection is worth one point.

You need to validate the limited pilot based on the technical requirements.

What should you use?

A.

Microsoft 365 network connectivity test tool

B.

self-help diagnostics for Teams

C.

the test -CsTeamsShiftsConnectionValidflte cmdlet

D.

the Teams device usage report in the Microsoft Teams admin center

You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.

Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Purchase Communications Credits.

B.

Assign a phone number to a resource account.

C.

Get an auto attendant toll-free number.

D.

Get a Dedicated conference bridge (Toll Free) number.

E.

Purchase a Microsoft 365 Domestic and International Calling Plan license.

F.

From the meeting policy, set Allow dial -in users to bypass the lobby to On.

G.

Assign a phone number to the bridge.

You need to implement the planned change for the Intelligent Speaker in the Rome office.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You need to implement the planned changes for the lunchroom device in the Toronto office.

What should you use?

A.

hot desking

B.

call hold

C.

a calling policy

You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to troubleshoot the issues reported by the New York and London office users.

What should you use for each office? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are evaluating the implementation of the technical requirements for the sales team.

After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?

A.

meeting reactions

B.

PowerPoint Live

C.

meeting recording

D.

Whiteboard

You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.

Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You have Microsoft Teams Phone handsets.

You need to receive an alert when a handset of an executive goes offline.

What should you do in the Microsoft Team admin center?

A.

Create a Teams app setup policy and assign the policy to all executives.

B.

Create a configuration profile for IP phones.

C.

Register the handsets by using remote provisioning.

D.

Modify the device state rule.

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

A.

From the Microsoft Teams admin center, assign a voice routing policy to the users.

B.

From the Microsoft 365 admin center, modify the office phone numbers of the users.

C.

From the Microsoft Teams admin center, modify the dial-out settings of the users.

D.

From the Microsoft Teams admin center, assign the phone numbers to the users.

E.

From the Microsoft Teams admin center, order five user numbers.

F.

From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

G.

From the Microsoft Teams admin center, assign a calling policy to the users.

You need to assign a phone number to User1 to meet the technical requirements.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to assign a license to users to meet the technical requirements.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Total 243 questions
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