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Pegasystems PEGACPDC25V1 Practice Test Questions Answers

Exam Code: PEGACPDC25V1 (Updated 106 Q&As with Explanation)
Exam Name: Certified Pega Decisioning Consultant 25
Last Update: 27-Mar-2026
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Questions Include:

  • Single Choice: 82 Q&A's
  • Multiple Choice: 8 Q&A's
  • Hotspot: 11 Q&A's
  • Drag Drop: 5 Q&A's

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    Updated: 27-Mar-2026
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    PEGACPDC25V1 Questions and Answers

    Question # 1

    Regional Bank experiences an unexpected system outage affecting online banking services across multiple locations. The bank needs to immediately inform all customers about the temporary service disruption and provide alternative banking options. The communication must reach every customer simultaneously and should not be repeated.

    Which communication approach should the bank use to address this urgent customer notification requirement?

    A.

    Schedule a regular always-on outbound communication with engagement policies

    B.

    Create a one-time action to deliver Immediate batch communication to all customers

    C.

    Send individual personalized messages through the standard outbound schedules

    D.

    Configure a promotional campaign with targeted audience segmentation rules

    Question # 2

    MyCo, a telecom company, developed a new data plan group to suit the needs of its customers. The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:

    Question # 3

    A financial institution's NBA team discovers that they need to modify their risk assessment strategy and edit a scorecard used for loan approvals. The team lead reviews the available options in 1:1 Operations Manager to determine the most appropriate approach to implementing these changes.

    Which approach should the team lead use to implement these strategy and scorecard modifications?

    A.

    Create a new revision in 1:1 Operations Manager, followed by a new change request in the Customer Decision Hub portal

    B.

    Submit an Other request type in the Customer Decision Hub portal

    C.

    Submit a Create new action request in 1:1 Operations Manager

    D.

    Submit an Update existing action request in 1:1 Operations Manager

    Question # 4

    U+ Bank, a retail bank, is facing an unforeseen technical issue with its customer care system. As a result, the bank wants to share the new temporary contact details with all customers over an SMS. All customers must receive this communication regardless of the engagement policy conditions and constraints.

    Which type of communication do you configure to implement this requirement?

    A.

    One-time action

    B.

    Transactional action

    C.

    Promotional action

    D.

    Mandatory action

    Question # 5

    U+ Bank observes that some customers receive the same credit card offer multiple times within a short period, which results in dissatisfaction. The bank wants to suppress a specific credit card offer if it has been shown three times within seven days.

    What should you configure in the Contact Policy to prevent a specific credit card offer from being shown to a customer more than three times in seven days?

    A.

    Set the Tracking Level to Group and the Outcome Type to Impressions.

    B.

    Set the Tracking Level to Group and the Outcome Type to Clicks.

    C.

    Set the Tracking Level to Action and the Outcome Type to Impressions.

    D.

    Set the Tracking Level to Action and the Outcome Type to Clicks.

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