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PEGACPDC25V1 Pegasystems Certified Pega Decisioning Consultant 25 Free Practice Exam Questions (2026 Updated)

Prepare effectively for your Pegasystems PEGACPDC25V1 Certified Pega Decisioning Consultant 25 certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2026, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 106 questions

You are a decisioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the leftand drag it to the correct requirement on the right.

A financial services company has implemented always-on outbound campaigns for three credit card offers: Standard card. Rewards card, and Rewards Plus card. The marketing team observes that customers who are qualified for multiple actions receive different numbers of offers, depending on the configuration of the volume constraint mode. To optimize customer engagement, the system administrator must choose between constraint modes.

Which volume constraint mode ensures that customers receive all actions for which they qualify, provided the actions do not reach volume limits?

A.

Individually for each action

B.

As a group for the context (output all actions)

C.

Sequential action delivery mode

D.

Return any action that does not exceed constraint

U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal The Dank added engagement policy conditions to show the offers based on the bank's requirements.

In the Answer Area, select the correct engagement policy for each condition.

In a decision strategy, you can use aggregation components to____________.

A.

set a text value to a strategy property

B.

make calculations based upon a list of actions

C.

choose between actions

D.

filter actions based on priority and relevance

U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal. The bank added engagement policy conditions to show the offers based on the bank's requirements.

In the Answer Area, select the correct engagement policy for each condition.

U+ Bank implemented multiple customer journeys for Its customers. The goal of the bank Is to present the most relevant action for the customer to increase the chance of a positive outcome. U+ Bank is sure that customers see the next best action, regardless of the current journey that they are in.

Which statement is true about customer journeys in Pega Customer Decision Hub?

A.

Active customer journeys become inactive when Pega AI detects a better action outside the journey.

B.

Actions outside a customer journey are upweighted to ensure that the system also takes them into consideration.

C.

Customers can participate in multiple customer journeys simultaneously.

D.

Customers are placed in all available customer journeys from the start to ensure that the system takes all actions into consideration.

MegaRetail Solutions has successfully created and approved their brand voice in Pega 1:1 Operations Manager. They have also established global directives for style, grammar, language, and compliance. Now they want to ensure that their Pega GenAI system uses this brand voice to generate marketing treatments that also maintain consistency with their established guidelines.

How will MegaRetail Solutions' approved brand voice be applied in their content generation process?

A.

Global directives override brand voice settings for compliance requirements

B.

Brand voice replaces global directives for streamlined content creation

C.

Brand voice applies only to manually created content, not automated generation

D.

The system uses brand voice with global directives for consistent content generation

As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

A decisioning architect wants to use the customer properties income and age in a Filter component. Which decision component is required to enable access to these properties?

A.

Proposition Data

B.

Set Property

C.

None, properties are available

D.

Data Import

In the Impact Analyzer tool, what does It mean when the overall health Indicator of the next best action has a red highlight?

A.

The tool is not functioning properly.

B.

The experiment has insufficient data.

C.

The next best action needs further optimization.

D.

The next best action Is performing exceptionally well.

MyCo, a mobile company, uses Pega Customer Decision Hub'" to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning architect, what must you do to present offers from the two groups'

A.

Map a real-time container to the Top-level or Issue-level.

B.

Enable an engagement policy for the second group.

C.

Set contact limits for both the groups.

D.

Create a decision strategy at the Issue-level.

U+ Bank wants to use Pega Customer Decision Hub"* to display a credit card offer, the Standard Card, to every customer who logs in to the bank website.

What three of the following artifacts are mandatory to implement this requirement? (Choose Three)

A.

An action and the associated web treatment.

B.

Real-time containers.

C.

A business structure.

D.

Customer contact policies.

E.

Customer engagement policies.

MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?

A.

Enable a business value in the prioritization formula.

B.

Create an adaptive model rule at the Issue-level.

C.

Ensure that the propensity is enabled in Arbitration tab.

D.

Create a prioritization decision strategy at the Group-level.

The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub™ on Its website to promote new offers to each customer.

Place the events in the sequential order.

U+ Bank wants to use Pega Customer Decision Hub™ to show the Reward Card offer on its website to the qualified customers. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning architect, you need to verify the configurations in the Channel tab of the Next-Best-Action Designer to enable the website to communicate with Pega Customer Decision Hub.

To achieve this requirement, which two tasks do you ensure are complete in the Channel tab of the Next-Best-Action Designer? (Choose Two)

A.

Define the starting population.

B.

Enable a web channel.

C.

Map the real-time container to a business structure level.

D.

Add contact policy rules.

A customer qualifies for Standard card (priority 60), Rewards card {priority 40), and Premium card {priority 30). Standard card volume is exhausted. Rewards card has remaining volume, and Premium card has remaining volume. The system uses "Return any action that does not exceed constraint" mode.

Which actions does the customer receive in this scenario?

A.

Standard card only as highest priority action

B.

No actions due to Standard card volume exhaustion

C.

Premium card only as lowest priority available action

D.

Rewards card and Premium card as available actions

Which of the following reasons explains why a customer might receive an action that they already accepted?

A.

The action suitability conditions are not defined.

B.

The volume constraint is not set to exclude previously accepted offers.

C.

The suppression rules are not defined to exclude previously accepted actions.

D.

The actions are filtered based on eligibility.

U+ Bank is facing an unforeseen technical issue with its customer care system. As a result, the bank wants to share the new temporary contact details with all customers over an SMS.

Which type of outbound interaction do you configure to implement this requirement?

A.

Scheduled update

B.

Security event

C.

Customer event

D.

Priority communication

U+ Bank wants to use Pega Customer Decision Hub™ to display a credit card offer, the Standard Card, to every customer who logs in to the bank website. What three of the following artifacts are mandatory to implement this requirement7 (Choose Three)

A.

Customer engagement policies.

B.

An action and the associated web treatment.

C.

Real-time containers.

D.

Customer contact policies.

E.

A business structure.

MyCo, a telecom company, uses Pega Customer Decision Hub™ to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.

As a deaccessioning architect, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

A.

A seed list from the Test email tab

B.

A list of customer email addresses from the Test email tab

C.

Schedule an outbound run with a limited number of customers

D.

Preview section from the email content editor

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Total 106 questions
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