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PEGACPDC25V1 Pegasystems Certified Pega Decisioning Consultant 25 Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Pegasystems PEGACPDC25V1 Certified Pega Decisioning Consultant 25 certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 111 questions

U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.

What changes do you need to make in the decision strategy for the updated scorecard to take effect?

A.

Remap the scorecard property in the decision strategy for the change to take effect.

B.

Add a new Group By component for the mortgage limit calculation.

C.

The score calculation is independent of the strategy and no change is required.

D.

A new proposition filter needs to be configured in the strategy to filter on customer income.

An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint Is applied, how many actions are delivered by the outbound run?

A.

75 emails 25 SMSes

B.

100

C.

75 SMSes and 25 emails

D.

150

U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal The Dank added engagement policy conditions to show the offers based on the bank's requirements.

In the Answer Area, select the correct engagement policy for each condition.

As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

U+ Bank, a retail bank, is cross-selling on the web by showing various credit card offers to its customers.

The bank wants to introduce a new offer in the Business Operations Environment. Place the steps in the correct order of implementation.

In the Impact Analyzer tool, what does It mean when the overall health Indicator of the next best action has a red highlight?

A.

The tool is not functioning properly.

B.

The experiment has insufficient data.

C.

The next best action needs further optimization.

D.

The next best action Is performing exceptionally well.

U+- Bank uses Next-Best-Action Designer to configure engagement policies for different customer segments. A business user wants to create reusable policy conditions that can apply across multiple actions and campaigns. The user must understand when the save-to-library feature is available.

When is the save-to-library option unavailable for engagement policy conditions?

A.

When the business user configures the conditions with arbitration parameters.

B.

When the business user applies conditions to group-level policies.

C.

When the business user configures the conditions with strategy rules or parameterized When conditions.

D.

When the business user configures the conditions at the action level.

U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank completes these changes by using revision management features of Pega Customer Decision Hub™ and 1:1 Operations Manager.

Customers see credit card offers based on various engagement policies on the U+ Bank website. The bank wants to update the underlying decision strategy of

an engagement policy condition.

According to best practices, which statement correctly describes the implementation of the change to fulfill this business requirement?

A.

A next-best-action specialist modifies the decision strategy in Customer Decision Hub.

B.

A next-best-action specialist modifies the decision strategy in 1:1 Operations Manager.

C.

A next-best-action designer modifies the decision strategy in 1:1 Operations Manager.

D.

A next-best-action designer modifies the decision strategy in Customer Decision Hub.

MyCo, a mobile company, uses Pega Customer Decision Hub'" to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning architect, what must you do to present offers from the two groups'

A.

Map a real-time container to the Top-level or Issue-level.

B.

Enable an engagement policy for the second group.

C.

Set contact limits for both the groups.

D.

Create a decision strategy at the Issue-level.

U+ Bank decides to introduce a credit cards group by leveraging the Next-Best-Action capability of Pega Customer Decision Hub™. The bank wants to present the credit card offers through inbound and outbound channels based on the following criteria:

1. Customers must be above the age of 18 to qualify for credit card offers.

2. The site offers credit cards only if customers do not explicitly opt-out of any direct marketing for credit cards.

3. The Platinum Card, one of the credit card offers, is suitable for customers with debt-to-income ratio < 45.

As a decisioning architect, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

A volume constraint uses the Return any action that does not exceed

constraint mode. The following tables show the configuration of the volume constraints and the list of customers in the outbound segment:

The outbound run selects customers in the following order to apply the volume constraints: CUST-01, CUST-02, CUST-03, and CUST-05.

Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?

A.

None

B.

Silver card and Diamond card

C.

Diamond card

D.

Silver card

MyCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers. The marketing team needs to ensure that the outbound run always uses the latest customer information.

What do you configure to implement this requirement?

A.

Run the starting population segment daily.

B.

Select the Refresh the audience checkbox.

C.

Select a different audience sample with a similar profile.

D.

Trigger an external Extract-Transform-Load (ETL) process.

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Prices of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

The details of the shoes are provided in the following table:

To output the most profitable shoe, which component do you add in the blank space that is highlighted in red?

A.

Filter

B.

Group By

C.

Decision table

D.

Prioritize

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Total 111 questions
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