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PEGAPCDC87V1 Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 Free Practice Exam Questions (2025 Updated)

Prepare effectively for your Pegasystems PEGAPCDC87V1 Certified Pega Decisioning Consultant (PCDC) 87V1 certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 184 questions

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

According to the decision strategy, what is the output of component in the blank space highlighted in red?

A.

Nike, Adidas, Puma, Reebok

B.

Reebok, Puma, Adidas, Nike

C.

Reebok

D.

Nike

Myco, a telco, wants to present their customers with new 5G data plans – the Unlimited plan, the 500GB plan, and the 100GB plan – on their web portal. As a Decisioning Consultant, you want to test how the three new offers will be distributed by running a distribution test that only considers eligibility without arbitration. In this scenario, which report will test this requirement?

A.

Channel Report

B.

Bias Report

C.

Action Distribution Report

D.

Action Priority Report

A bank has chosen an email service provider to deliver the offer messages selected by Pega Customer Decision Hub. The service provider prefers that the bank uploads a file per batch of customers to a cloud storage location, either on Microsoft Azure or Amazon S3. As a consultant working on the project representing the bank, what is your response?

A.

Action details can be written directly to Amazon S3 but not Microsoft Azure

B.

Action details can be directly written to either of those cloud storage solutions

C.

Action details can only be transferred via secure FTP

D.

Action details will be written to the local file system by default. But we will write an external process to transfer them to the cloud

U+ Bank has recently implemented Pega Customer Decision Hub"M. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning consultant, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.

What else do you configure for the new treatments to be present in the next-best-action recommendations?

A.

No need to do anything. The strategy is auto-generated.

B.

Change the generated decision strategy.

C.

Modify the Next-Best-Action Framework strategy to cater to the new web channel.

D.

Create a channel strategy specifically for web.

In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

A.

None, properties are available

B.

Set Property

C.

Data Import

D.

Proposition Data

U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers. The bank wants to present these two offers based on the following criteria:

1. For both cards, customers must be above the age of 18

2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards

3. Platinum card is suitable for customers with the Credit Score > 500

As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

U+ Bank promotes credit card offers on its website and uses Pega Customer Decision Hub to personalize the offer for every customer. Now, the bank wants to lower the number of customers that leave the bank by showing a proactive retention offer to high churn risk customers instead. As an NBA analyst, you are tasked with creating a new applicability setting to comply with the new business rule. Which business issue or issues do you modify?

A.

The Sales issue

B.

The Retention issue

C.

No modification is required

D.

The Sales issue and the Retention issue

Reference module: Detecting unwanted bias

MyCo, a telco, has introduced mobile data packages for students. As a policy, MyCo does not want to discriminate based on gender when presenting the offers. As a Decisioning Consultant, how do you configure the ethical bias policy to allow no bias?

A.

0.5-2 Rate Ratio

B.

No Detection

C.

1 Rate Ratio

D.

0.9-1.11 Rate Ratio

Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.

The company is introducing a new data plan.

To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A.

Offer the new retention plan for all customers in a certain region

B.

Meet the quarterly targets regardless of customer needs

C.

Maximize customer churn for low-value customers

D.

Customer relevancy and business profitability

U+, a retail bank, does not want to offer a Gold card to customers who already have a Platinum card. Which engagement policy condition best suits this requirement?

A.

Eligibility

B.

Applicability

C.

Suitability

Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.

Which two channels can the company use to present the new data plan to a customer? (Choose Two)

A.

Television

B.

Retail store

C.

Chatbot

D.

Billboard

MyCo, a telecommunications company, wants to present customers with a free 2GB data offer when contacting the call center for mobile number portability. Which arbitration factor do you configure to implement this requirement?

A.

Context weighting

B.

Business levers

C.

Action value

D.

Propensity

A bank developed a scorecard to automate the loan approval process. In a decision strategy, how do you use the raw score value computed by the scorecard?

A.

Use the pxSegment property

B.

Use the PropertyHasValue function

C.

Map a new property in the Score Mapping tab

D.

Use the pyOutcome property

MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

A.

Enable an action value in the prioritization formula.

B.

Ensure that the propensity is enabled in Arbitration tab.

C.

Create a prioritization decision strategy at the Group-level.

D.

Create an adaptive model rule at the Issue-level.

A bank wants to sell more mortgages in the fourth quarter and is willing to offer mortgages even in situations where a credit card may have created more value. Which arbitration factor do you configure to implement this requirement?

A.

Eligibility

B.

Suitability

C.

Business levers

D.

Applicability

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Total 184 questions
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