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C_C4H410_21 SAP Certified Application Associate - SAP Sales Cloud 2111 Free Practice Exam Questions (2025 Updated)

Prepare effectively for your SAP C_C4H410_21 SAP Certified Application Associate - SAP Sales Cloud 2111 certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 120 questions

Which of the following steps are required when you set up a custom report that you want to make available for end users? Note: There are 2 correct Answers to this question.

A.

Create a key figure.

B.

Create a KPI.

C.

Choose a data source.

D.

Assign the report to a work center view.

Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.

A.

Tile view

B.

Table view

C.

Timeline view

D.

Map view

Which activities must you perform to enable retrieval of messages from a social media channel? Note: There are 2 correct Answers to this question.

A.

Create and schedule a social media import run.

B.

Import social media user profiles.

C.

Invite accounts to connect.

D.

Set up access to your social media account.

A bill of materials was triggered from SAP Sales Cloud using the Request External Pricing option.Where can the pricing and quantity be edited?

A.

In the parent item only

B.

In both the parent item and the child item

C.

In the quotation header

D.

In the child item only

Which of the following attributes within an opportunity can you use to create a forecast? Note: There are 2 correct Answers to this question.

A.

Weighted revenue

B.

Total contract value

C.

Item revenue

D.

Expected revenue

For which of the following business requirements would you use the Personalization feature? Note: There are 2 correct Answers to this question.

A.

A sales manager wants different screen layouts assigned to two different business roles.

B.

A service manager wants to arrange his ticket queue with Assigned To as the first column.

C.

An administrator wants to change a standard field label to a new value.

D.

A sales representative wants to modify the screen layout.

Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.

A.

Visit

B.

Sales quote

C.

Ticket

D.

Appointment

What is a workflow rule used for? There are 2 correct answers to this question.

A.

To set up automatic e-mail notifications

B.

To define and activate rules for automatic field updates

C.

To set up the organizational work distribution

D.

To define and activate an approval process

On which revenue levels can a forecast be based? Note: There are 2 correct Answers to this question.

A.

Product

B.

Customer

C.

Opportunity

D.

Territory

Which of the following actions are required to use Data Workbench successfully? Note: There are 3 correct Answers to this question.

A.

Provide import data.

B.

Map input fields with data fields.

C.

Purchase additional licenses for Data Workbench.

D.

Download the relevant import template.

E.

Change the template structure.

You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer? Please choose the correct answer.

A.

You create different contacts for each account.

B.

You merge both accounts and create the contact record for that account.

C.

You create the contact master record only and add it to the account hierarchy.

D.

You create the contact for the first account and add the same contact to the second account.

What must you define to enable upsell and downsell product recommendations in sale quotes? Please choose the correct answer.

A.

Product categories

B.

Product lists

C.

Product groups

D.

Product hierarchies

What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note: There are 2 correct Answers to this question.

A.

Ensure all sales activities are completed in the opportunity.

B.

Request pricing for the products in the opportunity.

C.

Click on Actions -> Create ERP Quote in the opportunity.

D.

Maintain the sales phase as Identify opportunity.

Based on which organizational elements can you define the distribution chain information in the product master? Note: There are 2 correct Answers to this question.

A.

Distribution channel

B.

Plant

C.

Sales organization

D.

Sales unit

Which action should you execute to set the pricing status in a sales order to Calculated?

A.

Trigger simulation on the sales order in a non-integrated environment.

B.

Trigger simulation on the sales order in an integrated environment.

C.

Trigger a consistency check in the sales order.

D.

Trigger Submit for Approval in the sales order.

You need to configure sales phases during fine-tuning, but the activity is in read-only mode. What is the reason for this?

A.

The fine-tuning activity is NOT assigned to the user.

B.

The fine-tuning activity is NOT added to the project.

C.

The fine-tuning activity is NOT open for configuration.

D.

The fine-tuning activity has already been configured.

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Total 120 questions
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