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C_C4H410_21 SAP Certified Application Associate - SAP Sales Cloud 2111 Free Practice Exam Questions (2025 Updated)

Prepare effectively for your SAP C_C4H410_21 SAP Certified Application Associate - SAP Sales Cloud 2111 certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 120 questions

Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

A.

Upload Territory Hierarchy from Excel

B.

Assign an employee responsible for a territory.

C.

Create Multiple Root Hierarchies.

D.

Set an account for territory override

Which of the following are social channels that can be utilized in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

A.

Linkedln

B.

Instagram

C.

WeChat

D.

TikTok

E.

YouTube

When do you implement the Approval process in SAP Hybris Cloud for Customer? There are 3 correct answers to this question.

A.

You want different reviewers for a business object based on different conditions.

B.

You want another user to review a business object before it can be processed further.

C.

You want to define multiple review processes for the same business object.

D.

You want the direct approver of a business object to be the reporting line manager.

E.

You want to define multiple review steps for the same business object.

How can you create a business user in SAP Sales Cloud? Note: There are 2 correct Answers to this question.

A.

Manually create an employee.

B.

Change the fine-tuning activity.

C.

Import using a migration template.

D.

Replicate accounts from SAP CRM.

There is a report that uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent. How do you achieve this?

A.

Use a mashup approach.

B.

Build a custom dashboard.

C.

Build a custom UI screen.

D.

Use a data transfer approach.

What happens during the lead aging notification process? Note: There are 2 correct answers to this question.

A.

The manager of the sales representative receives the notification.

B.

The sales representative of the lead receives the notification.

C.

A new high-priority notification is triggered after the first notification expires.

D.

By default, the priority for the notification is set to high.

Based on which opportunity attributes can you create a sales forecast? There are 2 correct answers to this question.

A.

Negotiated Value

B.

Weighted Revenue

C.

Expected Revenue

D.

Total Contract Value

Which of the following are features of custom report creation in SAP Hybris Cloud for customer? There are 3 correct answers to this question.

A.

Variable selection is possible.

B.

Custom calculated key figures are allowed.

C.

Direct assignment of a report to a business user is supported.

D.

Custom report creation is supported with a guided procedure.

E.

Custom reports can be created by all users.

Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements? Please choose the correct answer.

A.

Access Control

B.

Access Context

C.

Access Restriction

D.

Access Rights

What options are available to upload data to a cloud data source? Note: There are 2 correct Answers to this question.

A.

Web service

B.

Broadcast reports

C.

Mashup

D.

CSV file

You need to change the settings for the lead aging notification. What do you have to do? Please choose the correct answer.

A.

Use the business configuration work center to modify the number of days of the notification expiration.

B.

Use the Sales work center to trigger the time of the notification.

C.

Use the Application and User Management work center to assign users to the notification.

D.

Use the Administrator work center to set up priorities for the notification.

In SAP Sales Cloud, which party roles are provided as standard for an account team? Note: There are 2 correct Answers to this question.

A.

Account team member

B.

Account contact

C.

Sales manager

D.

Employee responsible - Sales

For which of the following business objects is external pricing supported? Note: There are 2 correct answers to this question.

A.

Orders

B.

Activities

C.

Quotes

D.

Leads

Which of the following activities do you perform when you create an interactive dashboard? Note:There are 3 correct Answers to this question.

A.

Define chart interaction.

B.

Select report variants.

C.

Define access by business role.

D.

Assign the dashboard to a sales organization.

E.

Identify new key figures for dashboard analysis

You want to create a sales order in SAP S/4HANA from a sales quote in SAP Sales Cloud. Which of the following steps are prerequisites for triggering sales order creation? Note: There are 2 correct Answers to this question.

A.

Create an ERP sales quote.

B.

Request external pricing.

C.

Add a product from a past quote.

D.

Create an external follow-up document.

Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise? There are 2 correct answers to this question.

A.

Territory Management data

B.

Opportunities

C.

Product master data

D.

Account Master Data

Which elements in a ticket are uniquely identified using a registered product? There are 2 correct answers to this question.

A.

Warranty

B.

Service Level Agreements

C.

Contract

D.

Service Entitlements

What is the parameter on which sales team determination is based?

A.

Primary contact person

B.

Party role

C.

Follow-up opportunity

D.

Territory

Which options do you have when you create an activity plan? Note; There are 2 correct Answers to this question.

A.

Define workflow rules for the activity plan.

B.

Define the validity of the activity plan.

C.

Define whether tasks are mandatory.

D.

Define route planning for visit execution.

As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Sales Cloud? Note; There are 3 correct Answers to this question.

A.

Usage statistics

B.

KPIs

C.

Key figures

D.

Speedometer

E.

Data sources

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Total 120 questions
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