Process-Automation Salesforce Process Automation Accredited Professional Exam (SP25) Free Practice Exam Questions (2025 Updated)

Platform Event–Triggered Flows are ideal for asynchronous integration use cases. These flows are triggered when a platform event is received. Platform events are part of Salesforce’s event-driven architecture and are designed for integrating external systems by publishing and subscribing to event messages asynchronously.

These flows run in the background and are invoked in response to events (e.g., external system sends a payload to Salesforce).

Incorrect Options:

B. Contact Request Flow: Used for managing contact us forms, not integrations.

C. Checkout Flow: Not a Salesforce standard flow type.

D. Screen Flow: Requires user interaction and is synchronous.

Reference Extracts from Salesforce Help - Platform Events Overview:

“Use Platform Event–Triggered Flows to automate business processes that should run asynchronously in response to events.”

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Salesforce recommends using Process Builder for simple automation that is triggered when a record meets specific criteria—such as a field value exceeding a threshold—and requires immediate action like sending an email.

In this scenario:

The Discount field on the Opportunity object is monitored.

When the value becomes greater than 40%, the condition is met.

An email alert is sent to the CEO to request sign-off.

Process Builder supports this natively:

Define the object (Opportunity)

Set criteria (e.g., [Opportunity].Discount__c > 40)

Configure an action to send an email alert

Option B (Flow Builder) can do this but is more suitable for advanced automation or user interaction.

Option C (Apex Trigger) is unnecessarily complex for this requirement.

Option D (Approvals) is used when formal approval routing is needed; here, only notification is requested.

Reference Extracts from Salesforce Process Automation Documents / Study Guide:

“Use Process Builder to trigger actions such as email alerts when records meet defined conditions.”

“Choose Process Builder for straightforward field-based automation. Use Flow for more complex, multi-step processes.”

In Salesforce Flows, performing DML operations (e.g., create, update, delete) inside a loop is a major performance and scalability risk. It can result in hitting governor limits such as CPU time or the maximum number of DML statements (150 per transaction).

B. Executing actions like creating or updating records — ✅ Correct. Avoid placing DML operations inside a loop. Instead, collect data in a collection variable and perform the operation outside the loop.

Incorrect Options:

A. Nesting loops can be complex but not inherently a limit risk if used carefully.

C. Displaying data to users is not typically done in loops, but it wouldn’t violate limits.

D. Assigning variable values is safe and normal within a loop.

Reference Extracts from Salesforce Process Automation Study Guide:

“To avoid hitting governor limits, never place Create or Update elements inside a loop. Use collection variables to store records and process them after the loop.”

“Bulkify flows by separating DML operations from loop logic.”

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This is a classic use case for a Scheduled Flow. The Administrator can build a Scheduled Flow that:

Queries all open Opportunities related to Accounts where the Credit Status is Red.

Loops through the records.

Updates the Stage field to Freeze.

A. Correct — This is achievable declaratively using a Scheduled Flow, which provides scalability and avoids the need for custom code.

Incorrect Options:

B. A formula field cannot change field values; it's read-only.

C. Batch Apex is valid but not preferred when the use case is achievable declaratively.

D. An Apex trigger would require coding and is unnecessary for this logic.

Reference Extracts from Salesforce Process Automation Study Guide:

“Scheduled Flows can run on a recurring basis to find and update records meeting defined criteria.”

“Use flow to perform mass updates based on related object conditions without writing code.”

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In Salesforce Flow, variables are dynamic resources used to store values that can change during the execution of the flow. You can assign and reassign values to variables using Assignment elements.

A. Text Template: Static content used for emails, messages, or display — it cannot change mid-flow.

B. Formula: Computed value based on current context — recalculated, but not "changed" directly.

C. Stage: Not a resource type in Flow; possibly referring to flow screen stage or Opportunity stage.

D. Variable: ✅ Correct. The only flow resource that you can update during flow execution.

Reference Extracts from Salesforce Help Documentation on Flow Resources:

“A variable is a resource that stores values that can change as the flow runs.”

“Other resources like text templates and formulas are static or calculated at runtime.”

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Salesforce recommends avoiding DML operations (such as creating or updating records) inside loops when designing flows. Performing such actions inside a loop can cause performance issues and exceed governor limits, especially if the loop iterates over a large data set.

Correct Practice:

Use the Assignment element inside the loop to collect data into a variable (like a collection).

After the loop completes, perform DML operations outside the loop using a single Update or Create Records element.

Incorrect Options:

B. Displaying data is not typically done inside loops, but it is not a best-practice concern.

C. Assigning values to variables inside a loop is acceptable.

D. Nesting another loop is discouraged, but not as problematic as performing DML operations inside a loop.

Reference Extracts from Salesforce Help Documentation on Flow Best Practices:

“Avoid DML operations and SOQL queries inside a loop to prevent hitting governor limits.”

“Use collection variables and perform record operations after the loop.”

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Salesforce Flow for Service leverages Flows built in Flow Builder and deploys them using the Actions and Recommendations component. Admins use Actions and Recommendations deployments to define which flows and when they should be shown to agents in the Lightning Service Console.

A. Correct — Create flows using Flow Builder, then configure them within an Actions and Recommendations deployment or reference them in a process.

Incorrect Options:

B and C — Actions and Recommendations is not configured from Process Builder or Flow directly but through deployment setup in Setup.

D. Process Builder is deprecated for future use and not the recommended tool for this function.

Reference Extracts from Salesforce Process Automation Study Guide:

“Actions and Recommendations surface guided workflows built with Flow Builder. These are deployed via Actions and Recommendations deployments.”

“Use Flow Builder to build Screen Flows, then configure them for use in the console using the component.”

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Flows execute in the context of the running user, unless explicitly set to System Context. If the user does not have access to certain objects or fields, the flow will throw a permission error during execution.

A. Correct — Missing object or field-level permissions for the flow user is a common cause of runtime errors.

Incorrect Options:

B. Person accounts are unrelated to flow execution.

C. There's no such requirement that Screen Flows need role-based access.

D. API access is not required to run a flow via the UI.

Reference Extracts from Salesforce Process Automation Study Guide:

“Flows run in user context by default, respecting all object and field-level permissions.”

“Ensure that the running user has access to all referenced objects and fields.”

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