Salesforce-Slack-Administrator Salesforce Certified Slack Administrator Exam Free Practice Exam Questions (2025 Updated)

Slack user group functionality explains:

"When a user group is @mentioned, all members of the user group are notified, making it easy for others to reach all members at once for questions or updates."

Option A is misleading because visibility of user groups depends on workspace settings. B and C are inaccurate — external users cannot be added, and users cannot add themselves to user groups.

(Reference: Slack Administration Study Guide - Using User Groups)

Slack best practice states:

"Before creating a new workspace in Enterprise Grid, make sure you have a Workspace Admin available to manage settings, users, and day-to-day operations."

Without a responsible Workspace Admin, new workspaces can become chaotic or mismanaged.

(Reference: Slack Administration Study Guide - Workspace Creation Best Practices)

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Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:

"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in."

This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.

The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.

(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)

Slack’s Enterprise Grid security recommendations state:

"Org Admins can remotely sign a member out of all sessions (desktop, mobile, web) via the admin dashboard to immediately prevent further access without deactivating the user."

Asking the user (A) is unreliable because they lost the device. Deactivation (B) is extreme if the device may be recovered. Workspace-level action (D) is insufficient for org-wide risk.

(Reference: Slack Administration Study Guide - Managing Lost or Compromised Devices)

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When deciding whether to create a new workspace in Enterprise Grid, Slack recommends:

"Start by assessing whether the business unit's data retention, security, and compliance requirements are different enough from existing workspaces to justify workspace separation."

If stricter data retention or compliance needs are present, a separate workspace may be necessary to apply different settings. Collaboration can still happen through multi-workspace channels if needed. Preferences about DMs (B) or apps (D) are secondary considerations.

(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Planning)

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The proper course of action involves:

Deleting the file through an integrated Data Loss Prevention (DLP) solution.

Reviewing access through the Audit Logs API.

Slack documentation confirms:

"A DLP integration allows detection and remediation (e.g., deletion) of sensitive files or messages. The Audit Logs API provides detailed logs of user activity, including file downloads."

Mobile Device Management (MDM) focuses on device security, not file tracking, and EKM controls encryption but doesn't show file download actions.

(Reference: Slack Administration Study Guide - Security and Compliance - Data Loss Prevention and Audit Logs)

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According to Slack's official documentation:

"Channel Managers can rename and archive channels, convert public channels to private (but not vice versa), and add/manage other Channel Managers."

They cannot restore deleted channels (B, D) or manage user roles in the org-wide sense (C).

(Reference: Slack Administration Study Guide - Channel Manager Role Capabilities)

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According to Slack’s Enterprise Grid admin settings:

"Org Admins and Org Owners can lock the guest invitation setting at the organization level from the Org Admin dashboard to prevent Workspace Admins from controlling it independently."

Option A only applies to workspace-level settings (not sufficient). Option B is unnecessary because Org Admins also have permission. Option C is just communication without any enforcement.

(Reference: Slack Administration Study Guide - Managing Guest Access in Enterprise Grid)

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Slack role definitions specify:

"Workspace Owners have the highest level of permissions at the workspace level, including setting permissions, managing members, and configuring settings."

Workspace Admins (C) have significant permissions but not complete control. Org Admins (B) are for org-wide actions, and Roles Admin (D) is specific to assigning roles, not broader workspace management.

(Reference: Slack Administration Study Guide - Roles and Permissions Overview)

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An Open workspace allows anyone in the organization to join without requiring invitations or approvals, minimizing admin overhead.

According to Slack Enterprise Grid documentation:

"Open workspaces allow any member of the organization to join, making them ideal for widely participated efforts like fundraising, campaigns, or company-wide initiatives."

Invite Only and By Request models would require manual intervention and approval, not ideal when admin resources are limited. Hidden workspaces are for restricted, confidential groups.

(Reference: Slack Administration Study Guide - Workspace Visibility Settings)

Slack’s best practices for app approval workflows recommend:

"Gather information on licensing requirements and urgency to prioritize app approvals and ensure security reviews align with business needs."

Asking about DLP (A) and EKM (C) are technical security details assessed by IT or Security, not by the requestor. Competitor usage (B) is irrelevant to Slack security or approval decisions.

(Reference: Slack Administration Study Guide - Managing App Approvals)

Using Workflow Builder is the best way to:

"Automatically send onboarding messages when users join a channel, providing them with key guidelines like how to use Slack appropriately without requiring manual monitoring."

This automates onboarding at scale and reduces Nicole's workload as hiring ramps up.

(Reference: Slack Administration Study Guide - Onboarding Best Practices and Workflow Automation)

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According to Slack Enterprise Grid documentation:

"To allow users to integrate external tools into workflows, admins must enable steps from apps and allow workflows to include webhook triggers."

Also,

"Enabling Workflow Builder and allowing users to create workflows (except Guests) ensures flexibility."

While A (App Managers) grants permission to approve apps, it is not needed for creating workflows. Channel emails (C) are unrelated. Workflow creation policy (E) is important too but the critical steps for app usage and webhook integration are B and D.

(Reference: Slack Administration Study Guide - Workflow Builder with External Integrations)

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According to Slack’s official documentation regarding Legal Holds:

"The Legal Holds feature is only available on the Enterprise Grid plan. Legal holds allow Workspace Owners and Org Owners to preserve messages and files of specific users for compliance and legal purposes."

Legal Holds are a critical feature for enterprises with compliance requirements, and they are not available on the Free, Pro, or Business+ plans.

(Reference: Slack Administration Study Guide - Security, Compliance, and Legal Holds)

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Slack Clips are recommended for asynchronous communication:

"Slack Clips allow users to record video, screen shares, and voice messages directly in Slack, which teammates can view at their convenience."

Starting a Huddle (C) is synchronous and not asynchronous. Recording outside Slack (B) and importing is less efficient. Public channels limited to specific workspaces (D) won’t reach the entire org unless users join manually.

(Reference: Slack Administration Study Guide - Using Clips for Asynchronous Communication)

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Slack’s Enterprise Key Management (EKM) provides organizations with the ability to control and revoke access to data encryption keys, ensuring protection for sensitive information such as PII (personally identifiable information).

Slack documentation states:

"Slack EKM allows customers to manage and control access to their data in Slack by using their own encryption keys. It is ideal for industries that frequently handle sensitive data such as PII, PHI, and financial information."

Using unsecured mobile devices (option A) is a mobile device management issue, Azure usage (option C) is not a sole qualifier, and being in the public sector (option D) may suggest high-security needs but does not directly relate to EKM eligibility.

(Reference: Slack Administration Study Guide - Security and Compliance - Enterprise Key Management)

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Slack recommends:

"Channel names should follow consistent naming conventions and use hyphens between words, e.g., help-finance for a help-related finance channel."

Option A incorrectly reverses prefix order. Option B uses incorrect formatting. Option D misuses the prefix format as well.

(Reference: Slack Administration Study Guide - Channel Naming Conventions)

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According to Slack’s data retention policies:

"When a message retention policy is applied and messages reach their expiration, Slack permanently deletes the messages from production systems, and recovery is not possible."

Slack’s business continuity plans and MFA security are unrelated to data retrieval for expired content. GDPR (C) impacts retention requirements but the critical reason for non-recovery is Slack’s deletion behavior (D).

(Reference: Slack Administration Study Guide - Message Retention and Data Deletion Policy)

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Slack automation for app approvals suggests:

"Admins can define conditional rules to automatically approve or restrict apps and integrations and notify requesters of the approval status, while creating rules both at the org and workspace level for flexibility."

Listing trusted members (B) does not automate the process. Cost-based approvals (C) are too narrow and risky.

(Reference: Slack Administration Study Guide - Automating App and Integration Approvals)