CIS-FSM ServiceNow Certified Field Service Management (FSM) Implementation Specialist Free Practice Exam Questions (2025 Updated)
Prepare effectively for your ServiceNow CIS-FSM ServiceNow Certified Field Service Management (FSM) Implementation Specialist certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.
Enabling the Use dispatch queue option in the field service assignment configuration allows dispatchers to?
Dependencies can only be set for work order tasks in which state?
When defining a maintenance schedule, what type of trigger would you use for work to be performed based on time and count?
As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?
How do you prevent a task which has been rejected by an agent from being dynamically assigned to the same agent in the next 24 hours?
What controls the visibility of the ‘Optimize route’ option in the more actions menu in the agent card on dispatcher workspace?
What can be used to separate field service management data, processes, and administrative tasks into logical groupings called domains?
What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?
Where can dispatchers view real-time locations of agents?
Assuming task-driven process lifecycle is enabled, how many work order tasks are required for a work order request?
Which operational role is responsible for managing field agent skills?
When using the dispatcher workspace integration with dynamic scheduling, if a dispatcher drags a lower priority task over a higher priority task, what will occur?
As it pertains to scheduling, what considers time between tasks, task dependencies, toll roads, and other specified time buffers?
What can field agents use to record time spent on tasks on a day-to-day basis and submit the time sheet in a single action?
How are dispatch groups that can be selected from work order tasks filtered?
Which operational role is responsible for reviewing reports, metrics, and team performance?
What is used to estimate distance and time to determine the best route for an agent if Google Maps API is not configured?
What determines if a rejected task is dynamically assigned to the same agent in the next 24 hours or not?
What feature reorders an agent’s tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?
When can work order tasks be dispatched?
