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CIS-SM ServiceNow Certified Implementation Specialist - Service Mapping Free Practice Exam Questions (2025 Updated)

Prepare effectively for your ServiceNow CIS-SM Certified Implementation Specialist - Service Mapping certification with our extensive collection of free, high-quality practice questions. Each question is designed to mirror the actual exam format and objectives, complete with comprehensive answers and detailed explanations. Our materials are regularly updated for 2025, ensuring you have the most current resources to build confidence and succeed on your first attempt.

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Total 106 questions

Reconciliation Rules for the Application [cmdb_ci_appl] table are configured exactly the same for both ServiceNow and SCCM data sources and the following priorities are configured:

ServiceNow Priority: 100

SCCM Priority: 200

Which of the following is true?

Choose 3 answers:

A.

Applications discovered by Altiris can be updated by SCCM

B.

Applications discovered by SCCM can be updated by Altiris

C.

Applications discovered by ServiceNow can be updated by SCCM

D.

Applications discovered by Altiris can create application CIs in the CMDB

E.

Applications discovered by SCCM can create application CIs in the CMDB

Which one of the following is a valid format when entering SSH Private Key credentials?

A.

PEM

B.

PGP

C.

PDP

D.

PMI

Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

A.

Reduced ongoing service map maintenance effort as a result of automated map updates

B.

Faster service issue resolution and reduced downtime due to better root cause analysis

C.

Improved Software Asset Management capabilities

D.

Reduction in effort to create service maps

E.

Reduction in change related incidents due to improved service visibility during change planning

F.

More accurate alerts from monitoring tools

Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)

A.

Releases

B.

Problems

C.

Incidents

D.

Alerts

When using Service Mapping Pattern Designer, which one of the following is the result when using the Parse command output operation with the following command?

cat /etc/haproxy/haproxy.cfg

A.

Search for the file haproxy.cfg

B.

List all files in the haproxy.cfg directory

C.

Display lines with cat in the file haproxy.cfg

D.

Display the contents of the file haproxy.cfg

Which one of the following Regular Expressions could be used to parse "San Diego" from the string "Location San Diego"?

A.

Location (\W) (\w)

B.

Location (L*)

C.

Location (\w+ \w+)

D.

Location (W)

To begin the configuration of tag-based services, tag values must be defined where?

A.

Tag categories

B.

Tag catalogs

C.

Tag-based service families

D.

Tag libraries

Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string?

Version 5.2.0

A.

Version (\.*)

B.

Version\s+(\d+\.\d+\.\d+)

C.

Version (\d+)

D.

Version (\d+).(\d+).(\d+)

Which best describes what Identification Rules are?

A.

Used to track duplicate CIs until resolved

B.

Consists of one or more identifier entries that specify the criterion attributes that uniquely identify a CI

C.

Used by the coalesce field when importing data into ServiceNow using a transform map

D.

Allows the ability to assign a priority to data sources if multiple data sources are authorized to update the same table or table attributes

A CI Type is also known as which one of the following?

A.

Table

B.

Discovery Pattern

C.

Service Group

D.

CI Identifier / Identification Rule

In Service Mapping, which one of the following can be useful in determining which Patterns, Identification Sections, Connection Sections, and Steps are tried?

A.

Workflow Log

B.

Discovery Log

C.

System Log

D.

ECC Log

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Total 106 questions
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